See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid Top Rated

Queen Anne Healthcare

Strong Medicare quality ratings; families often praise effective rehabilitation and physical therapy services. Still worth an in-person visit.

2717 Dexter Avenue North, Queen Anne · Seattle, WA 98109120 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
3.7/5

based on 36 Google reviews

5
4
3
2
1
Queen Anne Healthcare Nursing Home in Seattle, WA — Street View
Street View

Watch Queen Anne Healthcare

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

While the rehabilitation therapy team is frequently praised for helping patients regain mobility, the facility has significant, recurring issues with patient safety and responsiveness. Families should conduct a thorough tour and specifically ask about the facility's protocol for call-button response times and how they manage high-acuity patients to ensure their loved one's needs will be met.

Google Reviews

Google Reviews

36 reviews on Google
Queen Anne Healthcare receives highly polarized feedback, with many reviewers praising the rehabilitation therapy team for successful recoveries, while others report severe concerns regarding patient safety and neglect. Families should be aware of recurring complaints about slow response times to call buttons, communication breakdowns, and potential staffing shortages. While some long-term residents feel well-cared for, the facility has faced serious allegations regarding patient elopement and inadequate oversight.

Quality Themes

Tap a score for details
Food5.0Staff4.0Clean8.0ActivitiesN/AMeds2.0Memory1.0Comms3.0ValueN/A

Strengths

  • Effective rehabilitation and physical therapy services
  • Professional and caring nursing staff (in positive accounts)
  • Clean and well-maintained facility environment
  • Supportive discharge planning

Concerns

  • Slow response times to call buttons (mentioned by 3 reviewers)
  • Understaffing leading to poor patient care (mentioned by 4 reviewers)
  • Poor communication with family members and lack of follow-through (mentioned by 3 reviewers)
  • Staff speaking non-English languages in front of residents/families (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(2)'20(3)'22(8)'24(9)'26(1)

Distribution · 41 analyzed

5
22
4
2
3
2
2
5
1
10

How They Respond to Reviews

80%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed you are very active in responding to feedback from the community; how does the administration use family suggestions to improve daily operations?
  • 2What specific protocols are in place to ensure call buttons are answered promptly, especially during busy shift changes?
  • 3How does the nursing team ensure clear and consistent communication with family members regarding changes in a resident's care plan?
  • 4Could you tell me more about the medication management process and how the staff ensures accuracy and safety?
  • 5What kind of daily activities or social engagement programs are available to help residents stay connected with one another?
  • 6In the event of a medical emergency after hours, what is the immediate procedure for notifying the family and coordinating care?

Personalized based on this facility's data


Key Review Excerpts

He's almost 90 years old, battling dementia, and shockingly, he managed to slip away from the site without a single soul noticing.

Memory care family member · 2023☆☆☆☆

It is because of Avamere that I am up and walking and am now able to take care of my own needs.

Rehab patient · 2021★★★☆☆

The nursing staff are amazing, she was very well taken care of and we were able to visit her often. She had PT and OT multiple times per week - both services were great.

Long-term resident's family · 2023☆☆☆☆
Source: 36 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.33hrs
OK
Registered nurses for medical care
Total Nursing
4.84hrs
OK
All nurses + aides combined
Staff Turnover
34%
Lower is better (< 30% = good)
RN Turnover
21%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

12

measures

Worse Than Avg

3

measures

Mixed Results

2

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility8.0%
Better than Avg
Here
8.0%
US
15.3%
WA
18.8%
King
16.6%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility9.1%
Better than Avg
Here
9.1%
US
19.5%
WA
12.2%
King
9.3%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
WA
93.8%
King
90.9%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility14.5%
Better than Avg
Here
14.5%
US
19.4%
WA
23.0%
King
22.0%
😔

Residents with depression symptoms

↓ Lower is better
This Facility14.3%
Mixed vs Avgs
Here
14.3%
US
12.1%
WA
17.1%
King
21.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
WA
95.9%
King
95.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility99.2%
Better than Avg
Here
99.2%
US
79.7%
WA
82.0%
King
80.2%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.7%
Better than Avg
Here
99.7%
US
81.8%
WA
87.9%
King
87.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.2%
Better than Avg
Here
1.2%
US
1.6%
WA
1.3%
King
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
Well below state avg (17.1)
6 complaint-triggered

Queen Anne Healthcare has recurring problems across multiple areas, with families filing complaints about medication errors, safety hazards, and environmental issues. The facility shows persistent deficiencies in resident assessments, infection control, and fire safety systems across surveys from 2023-2025. While all issues report correction dates, the pattern of repeated problems in care planning, medication management, and safety protocols suggests ongoing operational challenges that families should carefully consider.

Apr 22, 2025Complaint
2
0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Feb 3, 2025Routine
15
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0646Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0887Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

May 16, 2024Complaint
1
0813Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

Mar 1, 2024Complaint
1
0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Oct 20, 2023Routine
12
0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0531Potential for harm · PatternCorrected

Services Deficiencies

Have elevators that firefighters can control in the event of a fire.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Oct 20, 2023Complaint
1
0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Queen Anne Healthcare

Organization Type

for profit

Chain Affiliation

Chain Name

Avamere

Chain Size

29 facilities nationwide

Chain avg rating: 2.9/5 · Rank 1 of 33 (Best)

Ownership & Management

Owners

Ariso LLC

Owner · Organization

Ari Operations, LLC

Owner (parent company) · Organization

Avamere Group LLC

Owner (parent company) · Organization

Karl Rickard Miler Jr Revocable Trust

Owner (parent company) · Organization

Miller, Karl

Owner (parent company)

Kofstad, Mary

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Midcap Finco LLC5% or Greater Security InterestAdams, NancyManaging Control - Governing BodyCavallo, GlenManaging Control - Governing BodyClark, ToniaManaging Control - Governing BodyFeakin, CodyManaging Control - Governing Body
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call