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Assisted Living

Aegis of Queen Anne at Rodgers Park

Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.

2900 3rd Ave W, Queen Anne · Seattle, WA 98119106 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.6/5

based on 18 Google reviews

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Aegis of Queen Anne at Rodgers Park Assisted Living in Seattle, WA — Street View
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What this means for your family

Aegis of Queen Anne at Rodgers Park is highly regarded for its robust activity calendar and compassionate care for residents with dementia. While the facility maintains a strong reputation, families should remain observant during visits regarding staff professionalism, as a recent report highlighted an isolated but concerning interaction with a staff member.

Google Reviews

Google Reviews

18 reviews on Google
Aegis of Queen Anne at Rodgers Park is consistently praised by families for its compassionate, attentive staff and vibrant social atmosphere that helps residents thrive. Reviewers frequently highlight the high quality of care, engaging activities, and the facility's ability to create a welcoming community for those with dementia. While the vast majority of feedback is highly positive, one recent review raised a serious concern regarding unprofessional and discriminatory behavior by a staff member.

Quality Themes

Tap a score for details
Food9.0Staff8.0Clean9.0Activities10.0Meds9.0Memory9.0Comms8.0ValueN/A

Strengths

  • Compassionate and attentive care staff
  • Engaging social activities and community events
  • Strong support for residents with dementia
  • Responsive management and concierge services

Concerns

  • Unprofessional or discriminatory behavior by staff

Rating Trends

Tap a year to see what changed

2345.02017(1)4.72019(6)4.02020(1)5.02021(1)5.02024(8)3.72025(3)

Distribution · 20 analyzed

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How They Respond to Reviews

50%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Given the community's focus on engaging social activities, could you walk us through a few examples of recent events that were particularly popular with residents?
  • 2How does the leadership team foster a culture of inclusivity and professional accountability among the staff to ensure every resident feels respected and valued?
  • 3I noticed the management team is active in responding to feedback online; how do you typically incorporate family input or concerns into your daily operations?
  • 4With your strong reputation for memory care, what specific training or approaches do your staff members use to provide compassionate, personalized support for residents with dementia?
  • 5In the event of a medical concern or emergency, what is the standard procedure for communicating with family members and coordinating care with local providers?
  • 6How do the concierge services help bridge the gap between daily care and the administrative needs of families to ensure a smooth experience for everyone?

Personalized based on this facility's data


Key Review Excerpts

I can't say enough good things about this place. We moved my elderly friend here from a nearby assisted living place where she was being completely neglected. Moving her to Aegis was like night and day in the quality of her care and she has thrived.

Long-term resident's family · 2019★★★★★

Since his arrival he has had nothing but fantastic care staff, exacting attention to his care and medication regimen, and great opportunities to make friends and live his life to the fullest.

Resident's family · 2024★★★★★

We enjoy our wonderful apartment and are delighted with the consistent competent and Compassionate Care we receive here. We value the many friends we I've met here and love the rich programs we have here with music and fun.

Resident · 2024★★★★★
Source: 18 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

11total
55deficiencies
Mar 19, 2026Fire

The inspection on 10/09/2025 resulted in a 'Disapproved' status. A subsequent inspection on 03/19/2026 resulted in an 'Approved' status, confirming all previously noted violations were corrected.

Open electrical terminationsIFC 603.2.2

Electrical cover missing in telco room on second floor across from room 234

MaintenanceIFC 1203.4

Facility failed to provide annual generator inspection report

Penetrations - Maintaining ProtectionIFC 703.1

Holes found in fire rated construction in lobby level director office and loading dock area laundry room

Fire Drills

Facility failed to provide fire drill report for the 4th quarter night shift

Marking on Access DoorsIFC 901.4.7.2

Sprinkler riser room lacks required signage

Testing and MaintenanceIFC 903.5

Facility failed to provide 5 year FDC hydro static inspection report and quarterly fire sprinkler inspection reports; existing reports identified deficiencies

Commercial Cooking SystemsIFC 904.13

Facility failed to provide signage for kitchen cooking appliances

Extinguishing System ServiceIFC 904.13.5.2

Facility failed to provide semi annual hood system inspection report

Portable Fire ExtinguishersIFC 906.2

Fire extinguishers were inaccessible (locked) during inspection

Dec 16, 2024Fire

Inspection on 09/16/2024 was Disapproved; follow-up inspection on 12/16/2024 confirmed all violations noted during previous inspection have been corrected.

Ceiling ClearanceIFC 315.2.1 2021

P1 Activity closet has combustible material inside the 18 inch sprinkler clearance.

Clothes Dryer Exhaust Systems - MaintenanceIFC 610.1.2 2021

Dryer vents need to be cleaned.

Inspection and MaintenanceIFC 705.2 2021

Door wedge found holding door in soiled linen room.

Testing and MaintenanceIFC 903.5 2021

Missing annual forward flow test documentation; broken dry pipe on patio (yellow tag).

Maintenance (Emergency Power)IFC 1203.4 2021

Fuel test and Load test documentation not provided.

Fire /Smoke Dampers Inspection and TestingNFPA 80

Documentation not provided; last tested 3/21/2019.

Working Space and ClearanceIFC 603.4 2021

Blocked electrical panel found in kitchen.

Penetrations - Maintaining ProtectionIFC 703.1 2021

3rd floor Electrical room penetration across The Belfry; Telco room across room 334 has penetration.

Door OperationIFC 705.2.4 2021

3rd floor double doors by 350, 1st floor double doors by room 130, and P1 sprinkler room door will not close/latch.

Portable Fire ExtinguishersIFC 906.2 2021

K fire extinguisher damaged/leaking; fire extinguisher in lobby blocked for second year.

Security (Compressed Gas)IFC 5303.5 2021

Loose tank found in room 350 and Activities office back room.

Oct 14, 2024Inspection

The investigation also included a separate complaint summary (Intake ID 145151) noting a resident's pressure wound progressed from Stage 2 to Stage 3 due to non-licensed staff applying prescribed ointments.; Report details significant medication errors for Resident 5 (incorrect dosages and missed doses of Jantoven/Warfarin), incorrect administration of iron supplements, and failure to perform professional wound care for Resident 1.; Report includes multiple instances of recurring deficiencies and failure to follow food safety and medication management protocols.

Ongoing assessmentsWAC 388-78A-2100

Facility failed to update assessment for Resident 5 to include safety considerations and proper usage for installed mobility devices (transfer poles).

Medication servicesWAC 388-78A-2210

Facility failed to implement systems to support safe medication services for Residents 1 and 5, resulting in residents not receiving medications as prescribed.

Intermittent nursing services systemsWAC 388-78A-2320

Facility failed to follow criteria for nurse delegation for Resident 1, allowing non-licensed staff to administer medications without proper delegation.

Safe storage of supplies and equipmentWAC 388-78A-3100

Facility failed to secure toxic chemicals in an area accessible to residents, placing 34 of 34 residents at risk.

Monitoring residents' well-beingWAC 388-78A-2120

Facility failed to monitor and evaluate a resident's pain issue, placing the resident at risk of diminished quality of life.

Food sanitationWAC 388-78A-2305

Staff failed to wash hands during food preparation and before serving meals, placing 12 residents at risk of foodborne illness.

Negotiated service agreement contentsWAC 388-78A-2140

Negotiated Service Agreements (NSA) for Residents 5 and 10 were incomplete. Resident 5's NSA lacked information on private caregiver roles and shower assistance. Resident 10 lacked a required behavior intervention plan.

Medication refusalWAC 388-78A-2230

Facility failed to notify physician or evaluate negative outcomes when 3 of 3 sampled residents (5, 8, and 10) refused medication.

Policies and proceduresWAC 388-78A-2600

Facility failed to implement skin management policies for Resident 1 (resulting in a pressure sore) and failed to monitor/document food temperatures for 12 residents in the Memory Care Unit.

Safe storage of supplies and equipmentWAC 388-78A-3100

Facility failed to secure toxic chemicals in an area accessible to residents, placing 34 residents at risk of ingestion.

Nonavailability of medicationsWAC 388-78A-2240

Facility failed to ensure prescribed medications were available for 3 of 10 sampled residents, placing them at risk of medical complications.

Oct 14, 2024Enforcement
$700.00Report

This is a recurring deficiency previously cited on February 27, 2024, January 27, 2023, and November 1, 2022. A civil fine of $700.00 was imposed.

Monitoring residents' well-beingWAC 388-78A-2120

The licensee failed to monitor and evaluate one resident’s pain issue, placing the resident at risk for diminished quality of life.

Aug 14, 2024Investigation

Investigation involved a complaint (ID 140421) regarding missed medications for a specific resident and a Covid-19 outbreak in the memory care unit. Infection control systems were found to be in compliance.

Content of resident recordsWAC 388-78A-2410

The facility failed to document repeated attempts to refill medications in the resident's record when medication ran out, leaving them unable to provide proof of ensuring necessary refills.

Jul 26, 2024Investigation

The facility investigated a complaint regarding a caregiver delaying assistance for a resident's toileting needs. The facility terminated the staff member and provided all staff training.

Training and home care aide certification requirementsWAC 388-78A-2474Corrected Jul 26, 2024

The facility failed to ensure a staff caregiver completed the required 70 hours of DSHS approved basic training within 120 days of hire, allowing them to provide care while untrained.

Feb 27, 2024Enforcement
$3,000.00Report

Total civil fines imposed amount to $3,000.00.

Policies and proceduresWAC 388-78A-2600(1)(a)(b)

Failed to implement policies regarding skin management and reporting changes of condition, contributing to a resident developing a large, infected unstageable wound without necessary care.

Monitoring residents' well-beingWAC 388-78A-2120(1)(2)(a)(b)(3)(a)(b)(4)

Failed to identify, monitor, evaluate and take action in response to changes in skin condition, resulting in a resident developing a large, infected unstageable wound.

Reporting significant change in a resident's conditionWAC 388-78A-2640(1)(a)

Failed to report the recurrence of a pressure ulcer to the Primary Care Physician and Resident Representative, resulting in a resident developing a large, infected unstageable wound without medical intervention.

Feb 27, 2024Investigation

Includes follow-up documentation noting deficiencies were corrected by 05/08/2024.

Policies and proceduresWAC 388-78A-2600Corrected Feb 27, 2024

The facility failed to implement their policies regarding skin management and reporting changes of condition for a resident, resulting in a lack of necessary care.

Monitoring residents' well-beingWAC 388-78A-2120Corrected Feb 27, 2024

The facility failed to identify, monitor, evaluate, and take action regarding a resident's worsening skin condition, leading to an infected, unstageable pressure wound.

Reporting significant change in a resident's conditionWAC 388-78A-2640Corrected Feb 27, 2024

The facility failed to report the recurrence and worsening of a resident's pressure ulcer to the primary care physician and resident representative.

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References & Resources

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