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Assisted Living

Aegis of Queen Anne on Galer

Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.

223 W Galer St, Queen Anne · Seattle, WA 9811950 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.7/5

based on 19 Google reviews

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Aegis of Queen Anne on Galer Assisted Living in Seattle, WA — Street View
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What this means for your family

Aegis of Queen Anne is highly regarded for its compassionate care and engaging environment, making it a strong candidate for those prioritizing resident happiness. However, families should be aware of potential communication gaps with management and should clarify dining expectations during their tour, as some families have noted concerns regarding food quality and service speed.

Google Reviews

Google Reviews

19 reviews on Google
Aegis of Queen Anne on Galer is widely praised for its compassionate, attentive staff and its ability to create a warm, home-like environment for residents. While families consistently highlight the high quality of care and effective activities programs, some reviewers have expressed significant frustration regarding food quality and administrative communication issues.

Quality Themes

Tap a score for details
Food4.0Staff9.0Clean9.0Activities9.0MedsN/AMemory9.0Comms5.0Value5.0

Strengths

  • Compassionate and attentive staff
  • Clean and well-maintained facility
  • Engaging activities and exercise programs
  • Strong leadership and professional management

Concerns

  • Poor food quality and dining service delays (mentioned by 2 reviewers)
  • Lack of responsiveness from management regarding medical updates (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.52018(2)4.72019(3)5.02021(4)4.32022(6)5.02024(1)5.02025(2)5.02026(2)

Distribution · 20 analyzed

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How They Respond to Reviews

47%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed that Aegis of Queen Anne has a very active calendar; could you tell me more about the most popular exercise or social programs residents are participating in right now?
  • 2We understand that dining is a major part of the daily experience, so could you walk us through how the kitchen team is currently working to improve meal variety and service speed?
  • 3How does your leadership team ensure that families stay consistently informed and updated regarding any changes in a resident's medical status or care needs?
  • 4It is great to see the management team engaging with feedback online; what is your process for incorporating family input into the day-to-day operations of the facility?
  • 5Given the intimate size of this community with 50 residents, how do you ensure that each individual receives personalized attention from the staff throughout the day?
  • 6Could you explain the communication protocol for when a resident has a health concern, and how quickly we can expect to hear from the nursing staff in those situations?

Personalized based on this facility's data


Key Review Excerpts

The staff has done an outstanding job of bringing out the best in my mom, even on her worst days.

Memory care family member · 2022★★★★★

The main assets are the people that work there. All of them are patient and kind and upbeat, no matter what. And the place is very clean and they offer activities and services that are great.

Family member · 2019★★★★

It’s a beautiful place, too bad the management is an embarrassment. They don’t respond to emails or calls with questions, don’t call you when your loved one was taken to the hospital.

Family member · 2022☆☆☆☆
Source: 19 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

7total
33deficiencies
Mar 24, 2026Inspection

A subsequent follow-up inspection letter indicates that all listed deficiencies (including those from a second determination #77040) were verified as corrected as of 05/13/2026.

Food sanitationWAC 388-78A-2305Corrected May 7, 2026

One of 5 culinary staff did not have a valid food worker card on file; staff had worked 16 shifts with an expired card.

Training and home care aide certification requirementsWAC 388-78A-2474Corrected May 7, 2026

Facility failed to ensure 1 staff received facility orientation and 1 staff completed required annual 12 hours of continuing education.

Tuberculosis Two step skin testingWAC 388-78A-2484Corrected May 7, 2026

Facility failed to ensure 3 of 6 sampled staff completed the required two-step tuberculin skin test after their date of hire.

Nov 5, 2025Fire

There is an additional page provided dated 02/19/2026 showing that all violations noted during previous related inspection(s) have been corrected.

Equipment RoomsIFC 315.2.3 2021

Combustible materials being stored in main electrical room located in the garage.

Extension CordsIFC 603.6 2021

Extension cord being used for decoration lighting in room 213 in memory care.

Appliance Connection to Building PipingIFC 606.4 2021

Gas appliances in kitchen need tetherin in accordance with appliance manufacturer's instructions.

Duct and Air Transfer Openings - Maintaining ProtectionIFC 706.1 2018

Fire/smoke damper report from 10/2/23 by Brimstone shows deficiencies that shall be corrected or proof that deficiencies have been corrected.

Power TestIFC 1031.10.2 2021

Facility failed to provide documentation showing annual 1.5 hour power test for all exit signs and emergency lights.

Fire Door Inspection and TestingNFPA 80

Double doors by room 406 (right side) and by room 207 in memory care (right side) failed to open when push bar was pressed.

Oct 29, 2025Investigation

A separate document (cover letter) confirms that this deficiency was corrected as of 12/24/2025.

Medication servicesWAC 388-78A-2210Corrected Dec 13, 2025

Staff failed to document medication administration on the eMAR, leading to a second staff member administering a double dose of medication to a resident, which required emergency room cardiac monitoring.

Oct 4, 2024Inspection

Letter confirms that deficiencies for WAC 388-78A-2950-6 were corrected and the facility now meets licensing requirements.

Water supplyWAC 388-78A-2950-6Corrected Oct 1, 2024

Water temperatures in common areas (2nd, 3rd, and 4th floors) were observed between 122.7 F and 127.0 F, exceeding the regulatory limit of 120 F.

Oct 3, 2024Fire

The inspection conducted on 08/05/2024 resulted in disapproval; however, the inspection on 10/03/2024 confirmed all violations had been corrected.

Open electrical terminationsIFC 603.2.2, 2021

Open junction found in room 214 next to bed.

Working Space and ClearanceIFC 603.4, 2021

Blocked electrical panels found in kitchen.

Relocatable power taps and current tapsIFC 603.5, 2021

Multi plug found on 2nd floor kitchen nook TV.

Owner's ResponsibilityIFC 701.6 2021

Missing schedule/paperwork for inspection of fire-rated construction.

Door OperationIFC 705.2.4 2021

Multiple doors failing to latch: room 305, double doors by room 207, double doors entering dining, and back door in kitchen.

Testing and MaintenanceIFC 903.5 2021

Missing records for 3-Year Dry System Full flow trip test and Annual forward flow test.

Portable Fire Extinguishers - General RequirementsIFC 906.2 2021

Blocked fire extinguisher found in parking garage with boxes.

MaintenanceIFC 1203.4 2021

Missing records for Fuel Testing and 4 hour load test of emergency/standby power systems.

Aug 29, 2023Fire

Initial inspection on 7/24/2023 was 'Disapproved'. A follow-up on 8/29/2023 confirmed all previous violations were corrected.

Equipment Rooms - Storage in BuildingsIFC 315.3.3 2018

Combustible material stored in the electrical room in the parking garage.

Owner's ResponsibilityIFC 701.6 2018 WAC 51-54A

Lack of annual inspection documentation for fire-rated construction; no established schedule for inspection.

Penetrations - Maintaining ProtectionIFC 703.1 2018

Issues with firestop systems/penetrations in the electrical room in memory care and the ground floor A/V room.

Testing and MaintenanceIFC 903.5 2009, 2012, 2015, 2018

Quarterly inspection paperwork missing; bent sprinkler head observed between 1st and 2nd floor west stairwell.

MaintenanceIFC 915.6 2018

Missing documentation for carbon monoxide alarm testing and maintenance.

Circuit identification and AccessibilityNFPA 72 10.6.5.2

Fire alarm breaker needs a lock.

Fire /Smoke Dampers Inspection and TestingNFPA 80 19.4Corrected Oct 2, 2023

Fire/smoke damper 4-year inspection needs to be performed and documented.

Apr 24, 2023Inspection

A subsequent follow-up inspection on 06/21/2023 verified that all deficiencies listed were corrected.; The document is a cover letter from DSHS to the facility administrator regarding a full inspection completed on 04/24/2023. It lists two specific deficiencies categorized under 'Consultation(s)'.

Signing negotiated service agreementWAC 388-78A-2150Corrected Jun 5, 2023

Facility failed to ensure NSAs were signed at least annually for 6 of 8 sampled residents.

Negotiated service agreement contentsWAC 388-78A-2140Corrected Jun 5, 2023

Facility failed to identify catheter care interventions in the Negotiated Service Agreement (NSA) for one resident, placing them at risk for harm.

Food sanitationWAC 388-78A-2305Corrected Jun 5, 2023

Facility failed to ensure 1 of 8 kitchen staff had a valid food handler's permit, placing residents at risk for foodborne illness.

PetsWAC 388-78A-2620Corrected Jun 5, 2023

Facility failed to ensure 4 of 4 pets had up-to-date immunizations and were certified free of disease by a veterinarian.

Licensee's responsibilitiesWAC 388-78A-2730

The facility failed to ensure the results of the previous full inspection were accessible and available for residents and visitors to review.

Tuberculosis Two step skin testingWAC 388-78A-2484Corrected Jun 5, 2023

Facility failed to ensure 3 of 6 staff members completed the required two-step tuberculin skin test (TST).

Electronic monitoring equipment Resident requested useWAC 388-78A-2690

The facility failed to ensure a resident who had a camera in their apartment had an initial evaluation and signed consent as required by regulation.

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References & Resources

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