Public Google reviewers rate this highly and often mention compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 22 Google reviews

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Public Google reviewers rate Aegis of Queen Anne on Galer highly. Reviewers highlight: compassionate and attentive staff, clean and well-maintained facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Aegis of Queen Anne on Galer is widely praised for its compassionate, attentive staff and its ability to create a warm, home-like environment for residents. While families consistently highlight the high quality of care and effective activities programs, some reviewers have expressed significant frustration regarding food quality and administrative communication issues.
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Key Review Excerpts
“The main assets are the people that work there. All of them are patient and kind and upbeat, no matter what. And the place is very clean and they offer activities and services that are great.”
“It’s a beautiful place, too bad the management is an embarrassment. They don’t respond to emails or calls with questions, don’t call you when your loved one was taken to the hospital.”
Source: WA Dept. of Social & Health Services
A subsequent follow-up inspection letter indicates that all listed deficiencies (including those from a second determination #77040) were verified as corrected as of 05/13/2026.
One of 5 culinary staff did not have a valid food worker card on file; staff had worked 16 shifts with an expired card.
Facility failed to ensure 3 of 6 sampled staff completed the required two-step tuberculin skin test after their date of hire.
Facility failed to ensure 1 staff received facility orientation and 1 staff completed required annual 12 hours of continuing education.
There is an additional page provided dated 02/19/2026 showing that all violations noted during previous related inspection(s) have been corrected.
Fire/smoke damper report from 10/2/23 by Brimstone shows deficiencies that shall be corrected or proof that deficiencies have been corrected.
Gas appliances in kitchen need tetherin in accordance with appliance manufacturer's instructions.
Facility failed to provide documentation showing annual 1.5 hour power test for all exit signs and emergency lights.
Combustible materials being stored in main electrical room located in the garage.
Extension cord being used for decoration lighting in room 213 in memory care.
Double doors by room 406 (right side) and by room 207 in memory care (right side) failed to open when push bar was pressed.
A separate document (cover letter) confirms that this deficiency was corrected as of 12/24/2025.
Staff failed to document medication administration on the eMAR, leading to a second staff member administering a double dose of medication to a resident, which required emergency room cardiac monitoring.
Letter confirms that deficiencies for WAC 388-78A-2950-6 were corrected and the facility now meets licensing requirements.
Water temperatures in common areas (2nd, 3rd, and 4th floors) were observed between 122.7 F and 127.0 F, exceeding the regulatory limit of 120 F.
The inspection conducted on 08/05/2024 resulted in disapproval; however, the inspection on 10/03/2024 confirmed all violations had been corrected.
Missing records for Fuel Testing and 4 hour load test of emergency/standby power systems.
Open junction found in room 214 next to bed.
Multi plug found on 2nd floor kitchen nook TV.
Missing schedule/paperwork for inspection of fire-rated construction.
Blocked electrical panels found in kitchen.
Blocked fire extinguisher found in parking garage with boxes.
Multiple doors failing to latch: room 305, double doors by room 207, double doors entering dining, and back door in kitchen.
Missing records for 3-Year Dry System Full flow trip test and Annual forward flow test.
Initial inspection on 7/24/2023 was 'Disapproved'. A follow-up on 8/29/2023 confirmed all previous violations were corrected.
Fire/smoke damper 4-year inspection needs to be performed and documented.
Fire alarm breaker needs a lock.
Combustible material stored in the electrical room in the parking garage.
Quarterly inspection paperwork missing; bent sprinkler head observed between 1st and 2nd floor west stairwell.
Issues with firestop systems/penetrations in the electrical room in memory care and the ground floor A/V room.
Lack of annual inspection documentation for fire-rated construction; no established schedule for inspection.
Missing documentation for carbon monoxide alarm testing and maintenance.
A subsequent follow-up inspection on 06/21/2023 verified that all deficiencies listed were corrected.; The document is a cover letter from DSHS to the facility administrator regarding a full inspection completed on 04/24/2023. It lists two specific deficiencies categorized under 'Consultation(s)'.
Facility failed to ensure 1 of 8 kitchen staff had a valid food handler's permit, placing residents at risk for foodborne illness.
Facility failed to ensure 4 of 4 pets had up-to-date immunizations and were certified free of disease by a veterinarian.
The facility failed to ensure a resident who had a camera in their apartment had an initial evaluation and signed consent as required by regulation.
Facility failed to identify catheter care interventions in the Negotiated Service Agreement (NSA) for one resident, placing them at risk for harm.
Facility failed to ensure NSAs were signed at least annually for 6 of 8 sampled residents.
The facility failed to ensure the results of the previous full inspection were accessible and available for residents and visitors to review.
Facility failed to ensure 3 of 6 staff members completed the required two-step tuberculin skin test (TST).
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WA DSHS — View Official Record
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