Aegis of Queen Anne on Galer
Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 19 Google reviews

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What this means for your family
Aegis of Queen Anne is highly regarded for its compassionate care and engaging environment, making it a strong candidate for those prioritizing resident happiness. However, families should be aware of potential communication gaps with management and should clarify dining expectations during their tour, as some families have noted concerns regarding food quality and service speed.
Google Reviews
Google Reviews
19 reviews on Google“Aegis of Queen Anne on Galer is widely praised for its compassionate, attentive staff and its ability to create a warm, home-like environment for residents. While families consistently highlight the high quality of care and effective activities programs, some reviewers have expressed significant frustration regarding food quality and administrative communication issues.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive staff
- Clean and well-maintained facility
- Engaging activities and exercise programs
- Strong leadership and professional management
Concerns
- Poor food quality and dining service delays (mentioned by 2 reviewers)
- Lack of responsiveness from management regarding medical updates (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 20 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed that Aegis of Queen Anne has a very active calendar; could you tell me more about the most popular exercise or social programs residents are participating in right now?
- 2We understand that dining is a major part of the daily experience, so could you walk us through how the kitchen team is currently working to improve meal variety and service speed?
- 3How does your leadership team ensure that families stay consistently informed and updated regarding any changes in a resident's medical status or care needs?
- 4It is great to see the management team engaging with feedback online; what is your process for incorporating family input into the day-to-day operations of the facility?
- 5Given the intimate size of this community with 50 residents, how do you ensure that each individual receives personalized attention from the staff throughout the day?
- 6Could you explain the communication protocol for when a resident has a health concern, and how quickly we can expect to hear from the nursing staff in those situations?
Personalized based on this facility's data
Key Review Excerpts
“The staff has done an outstanding job of bringing out the best in my mom, even on her worst days.”
“The main assets are the people that work there. All of them are patient and kind and upbeat, no matter what. And the place is very clean and they offer activities and services that are great.”
“It’s a beautiful place, too bad the management is an embarrassment. They don’t respond to emails or calls with questions, don’t call you when your loved one was taken to the hospital.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Mar 24, 2026Inspection
A subsequent follow-up inspection letter indicates that all listed deficiencies (including those from a second determination #77040) were verified as corrected as of 05/13/2026.
One of 5 culinary staff did not have a valid food worker card on file; staff had worked 16 shifts with an expired card.
Facility failed to ensure 1 staff received facility orientation and 1 staff completed required annual 12 hours of continuing education.
Facility failed to ensure 3 of 6 sampled staff completed the required two-step tuberculin skin test after their date of hire.
Nov 5, 2025Fire
There is an additional page provided dated 02/19/2026 showing that all violations noted during previous related inspection(s) have been corrected.
Combustible materials being stored in main electrical room located in the garage.
Extension cord being used for decoration lighting in room 213 in memory care.
Gas appliances in kitchen need tetherin in accordance with appliance manufacturer's instructions.
Fire/smoke damper report from 10/2/23 by Brimstone shows deficiencies that shall be corrected or proof that deficiencies have been corrected.
Facility failed to provide documentation showing annual 1.5 hour power test for all exit signs and emergency lights.
Double doors by room 406 (right side) and by room 207 in memory care (right side) failed to open when push bar was pressed.
Oct 29, 2025Investigation
A separate document (cover letter) confirms that this deficiency was corrected as of 12/24/2025.
Staff failed to document medication administration on the eMAR, leading to a second staff member administering a double dose of medication to a resident, which required emergency room cardiac monitoring.
Oct 4, 2024Inspection
Letter confirms that deficiencies for WAC 388-78A-2950-6 were corrected and the facility now meets licensing requirements.
Water temperatures in common areas (2nd, 3rd, and 4th floors) were observed between 122.7 F and 127.0 F, exceeding the regulatory limit of 120 F.
Oct 3, 2024Fire
The inspection conducted on 08/05/2024 resulted in disapproval; however, the inspection on 10/03/2024 confirmed all violations had been corrected.
Open junction found in room 214 next to bed.
Blocked electrical panels found in kitchen.
Multi plug found on 2nd floor kitchen nook TV.
Missing schedule/paperwork for inspection of fire-rated construction.
Multiple doors failing to latch: room 305, double doors by room 207, double doors entering dining, and back door in kitchen.
Missing records for 3-Year Dry System Full flow trip test and Annual forward flow test.
Blocked fire extinguisher found in parking garage with boxes.
Missing records for Fuel Testing and 4 hour load test of emergency/standby power systems.
Aug 29, 2023Fire
Initial inspection on 7/24/2023 was 'Disapproved'. A follow-up on 8/29/2023 confirmed all previous violations were corrected.
Combustible material stored in the electrical room in the parking garage.
Lack of annual inspection documentation for fire-rated construction; no established schedule for inspection.
Issues with firestop systems/penetrations in the electrical room in memory care and the ground floor A/V room.
Quarterly inspection paperwork missing; bent sprinkler head observed between 1st and 2nd floor west stairwell.
Missing documentation for carbon monoxide alarm testing and maintenance.
Fire alarm breaker needs a lock.
Fire/smoke damper 4-year inspection needs to be performed and documented.
Apr 24, 2023Inspection
A subsequent follow-up inspection on 06/21/2023 verified that all deficiencies listed were corrected.; The document is a cover letter from DSHS to the facility administrator regarding a full inspection completed on 04/24/2023. It lists two specific deficiencies categorized under 'Consultation(s)'.
Facility failed to ensure NSAs were signed at least annually for 6 of 8 sampled residents.
Facility failed to identify catheter care interventions in the Negotiated Service Agreement (NSA) for one resident, placing them at risk for harm.
Facility failed to ensure 1 of 8 kitchen staff had a valid food handler's permit, placing residents at risk for foodborne illness.
Facility failed to ensure 4 of 4 pets had up-to-date immunizations and were certified free of disease by a veterinarian.
The facility failed to ensure the results of the previous full inspection were accessible and available for residents and visitors to review.
Facility failed to ensure 3 of 6 staff members completed the required two-step tuberculin skin test (TST).
The facility failed to ensure a resident who had a camera in their apartment had an initial evaluation and signed consent as required by regulation.
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit aegisliving.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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