Aegis Living Lake Union
Families consistently rate this highly — reviewers highlight warm, attentive, and kind staff. Schedule a visit to confirm the fit.
based on 13 Google reviews
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What this means for your family
Aegis Living Lake Union is highly regarded for its compassionate staff and supportive transition process, making it an excellent option for families seeking respite or long-term care. Because the reviews are overwhelmingly positive, we recommend scheduling a tour to observe the staff-resident interactions firsthand to ensure the environment aligns with your loved one's specific personality and needs.
Google Reviews
Google Reviews
13 reviews on Google“Aegis Living Lake Union is consistently praised for its warm, attentive staff and beautiful, well-maintained facility that offers spectacular views. Families frequently highlight the smooth transition process for residents, particularly those utilizing respite care, and appreciate the team's proactive communication and genuine kindness.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive, and kind staff
- Beautiful, well-maintained facility
- Excellent communication with families
- Supportive transition process for new residents
Rating Trends
Tap a year to see what changed
Distribution · 13 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the beautiful design of the Lake Union facility, how do you encourage residents to utilize the common spaces for social connection?
- 2I noticed how thoughtfully you respond to family feedback online; how do you maintain that level of open communication once a loved one has moved in?
- 3With your focus on a supportive transition process, what specific steps do you take during the first few weeks to help a new resident feel at home?
- 4Since the staff is frequently praised for being so attentive, how do you foster that culture of kindness and consistency among your team members?
- 5What protocols are in place to ensure residents receive prompt medical attention if an urgent health need arises outside of standard business hours?
- 6How does your activity calendar take advantage of the unique Lake Union location to keep residents engaged and active?
Personalized based on this facility's data
Key Review Excerpts
“The facility is beautifully designed and well-maintained, and the "neighborhood" inside is friendly and kind. After years helping family through managed care, this is the nicest most-transparent facility I've worked with.”
“I live out of state, and I’ve impressed with their team‘s ability/willingness to communicate with me by phone as well as email.”
“The environment is calm and peaceful, and there is attention to detail in how the space and daily routines support residents living with memory loss”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Nov 5, 2024Inspection11Report
A separate follow-up letter indicates these deficiencies were verified as corrected by 12/30/2024.; Report date 11/07/2024. Inspection conducted by DSHS Residential Care Services.; Facility staff obtained signatures acknowledging the current ISP from residents or their representatives during the inspection to meet regulatory requirements.
Staff failed to follow hand hygiene procedures during dining services and when handling dirty laundry, posing a risk of cross-contamination.
Facility failed to ensure 2 of 6 staff members completed all required training to perform their job duties.
Facility failed to ensure 1 of 6 staff members was screened for tuberculosis within three days of employment.
Facility failed to document necessary care and interventions for diagnoses and medical treatments in NSAs for 3 residents, placing them at risk of unmet needs.
Facility failed to provide proper covered waste receptacles in the kitchen and staff failed to practice proper food handling guidelines (hair restraints).
First-floor community bathroom fan did not operate to ventilate to the outside.
Facility failed to obtain acknowledgment signatures for several residents' latest Individualized Service Plans (ISP).
Facility failed to follow their smoking policy for a resident, including lack of signage for designated smoking areas.
Assisted living license was not located in a clearly visible area of the facility.
Oxygen container stored in third-floor storage room without required warning signage.
The facility failed to obtain acknowledgment signatures for several residents' latest and updated Individualized Service Plans (ISP).
Apr 5, 2023Inspection
A separate cover letter dated 05/09/2023 indicates these deficiencies were subsequently corrected and a follow-up inspection on 05/09/2023 found no deficiencies.
Facility failed to ensure 1 of 6 staff (Staff F) had documentation of a one-step tuberculosis test upon hire.
Facility failed to ensure 1 of 6 staff (Staff E) completed a two-step TB skin test within three days of hire.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
13 reviews from families & visitors
Official Website
Visit aegisliving.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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