Pruitthealth-North Tampa, LLC
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 130 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (16 vs median 6.0)
- High staff turnover (57%)
- High RN turnover (71%)
Bottom 25% in FL · Below recommended RN staffing · Worst in PRUITTHEALTH chain · $45,350 in fines
What this means for your family
While the facility offers a modern environment and top-tier physical therapy, the recurring reports of understaffing and slow response times are a significant risk. If you choose this facility, ensure you have a plan for frequent family visits to monitor care, and ask management directly how they handle weekend staffing and call-light response times.
Google Reviews
Google Reviews
130 reviews on Google“PruittHealth-North Tampa is a visually impressive, modern facility that receives high praise for its physical therapy department and private room accommodations. However, families frequently report significant concerns regarding chronic understaffing, which leads to long wait times for call buttons, hygiene issues, and inconsistent communication from administration.”
Quality Themes
Tap a score for detailsStrengths
- Modern, clean, and well-maintained facility
- Top-tier physical and occupational therapy services
- Private rooms with private bathrooms
- Compassionate and attentive individual staff members
Concerns
- Chronic understaffing leading to neglect (mentioned by 14 reviewers)
- Slow response times to call buttons (mentioned by 6 reviewers)
- Poor quality or unappealing food (mentioned by 5 reviewers)
- Lack of communication from administration (mentioned by 4 reviewers)
- Hygiene issues and failure to change soiled linens (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 133 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the recent focus on staffing levels, could you walk me through how you ensure consistent care and timely responses to call buttons during evening and weekend shifts?
- 2I noticed the facility has modern, private rooms; what specific protocols are in place to ensure these rooms and linens are maintained to a high standard of cleanliness throughout the day?
- 3With the therapy services being a notable strength here, how do your physical and occupational therapists coordinate with the nursing staff to ensure residents stay active and engaged in daily life?
- 4Could you explain the process for how the administrative team communicates updates or concerns to families, especially when there are changes in a resident's health or care plan?
- 5I understand that nutrition is a key part of recovery; what options are available for residents who may have specific dietary preferences or find the standard meal service unappealing?
- 6How does your team handle medication management and ensure that residents receive their prescribed treatments accurately and on time?
Personalized based on this facility's data
Key Review Excerpts
“The therapy and fitness center is by far the best I’ve ever seen in a rehabilitation facility. My mom had a great stay, and I really appreciated the private rooms, which made a big difference in her comfort and recovery.”
“It’s a beautiful facility, but when I visited, there were red light room alarms going off up and down each hallway, and no staff attending to them. I walked around the corner and found 3 staff just laughing and goofing off, even though the lights were flashing.”
“My father developed Stage 3-4 bed sores while here and this facility is not properly trained to prevent and manage them. Do not be fooled.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
10
measures
2
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents who got a urinary tract infection
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns of recurring deficiencies, with families filing complaints that led to 8 violations across recent surveys. The most persistent problems involve nursing staffing shortages, medication management errors, and inadequate care planning. While all issues show correction dates, the same core problems with staffing and treatment quality have repeatedly surfaced, suggesting ongoing challenges in maintaining consistent care standards.
Sep 24, 2025Complaint1
Nursing and Physician Services Deficiencies
Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Jun 19, 2025Routine17
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Jun 19, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Oct 18, 2024Complaint5
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Environmental Deficiencies
Keep all essential equipment working safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Aug 3, 2023Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Federal Penalties
Fine
Jun 19, 2025
$14,575
Fine
Jun 19, 2025
$21,250
Fine
Oct 17, 2023
$2,470
Fine
Oct 10, 2023
$2,117
Fine
Oct 2, 2023
$1,764
Fine
Sep 11, 2023
$3,174
Ownership & Operations
Who Operates This Facility
Pruitthealth-North Tampa, LLC
for profit
Chain Affiliation
Pruitthealth
99 facilities nationwide
Chain avg rating: 2.8/5 · Rank 81 of 94 (Worst)
Ownership & Management
Owners
Pruitthealth Central Florida LLC
Owner · Organization
United Health Services of Florida, INC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
130 reviews from families & visitors
Official Website
Visit pruitthealth.com
Medicare data downloads
Original nursing home datasets
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