Princeton Manor Healthcare Center, LLC
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 59 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low staffing rating (2/5 stars)
- High RN turnover (90%)
Top 25% in CA · Critically understaffed (RN)
What this means for your family
This facility is an excellent choice for rehabilitation, with multiple families reporting significant physical progress for their loved ones. However, if you are moving a resident in, please verify the current billing procedures and ask specifically about the responsiveness of the night-shift staff.
Google Reviews
Google Reviews
59 reviews on Google“Families considering Princeton Manor Healthcare Center will find a facility highly praised for its compassionate nursing and effective rehabilitation programs that drive visible patient progress. While many reviewers highlight a welcoming and clean environment, there are serious, isolated reports regarding billing disputes and concerns about night-shift staffing and food quality.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective rehabilitation and therapy services
- Clean and well-maintained common areas
- Welcoming and professional admissions process
Concerns
- Issues with billing and financial harassment
- Inconsistent night-shift responsiveness (mentioned by 2 reviewers)
- Food quality and preparation concerns
Rating Trends
Tap a year to see what changed
Distribution · 60 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the compassion of your nursing staff; how do you ensure that same level of attentiveness is maintained during the night shifts?
- 2Since we know how important nutrition is for seniors, could you tell us more about how meals are prepared and how you ensure variety in the daily menu?
- 3What specific protocols do you have in place to ensure medication management is consistent and error-free for every resident?
- 4Could you describe the types of daily activities or social outings available to help residents stay engaged with the community?
- 5In the event of a medical emergency during the late evening or overnight hours, what is the immediate process for notifying the family and providing care?
- 6We noticed your admissions process is described as very welcoming; how do you work with families to transition a loved one smoothly into the facility?
Personalized based on this facility's data
Key Review Excerpts
“The staff was polite and most of all for the first time in along time I seen progress for my brother. He had been in other care facilities I hadn’t seen as much progress.”
“The team is professional, kind, and genuinely committed to residents’ well-being. They offer great communication with families and provide a clean, comfortable environment.”
“My mother has NEVER been described as pleasant or easy to get along with. By anyone. Yet somehow during her stay all the staff enjoyed her.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
2
measures
4
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Princeton Manor Healthcare Center shows concerning patterns with families filing complaints leading to 7 investigations revealing issues with medication management, fire safety systems, and nursing oversight. The facility has struggled with recurring problems across multiple areas including electrical equipment maintenance, sprinkler system upkeep, and medication errors, with some issues persisting across surveys from 2022 to 2025, suggesting ongoing operational challenges that may impact resident care quality.
Feb 10, 2026Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Oct 20, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Oct 20, 2025Routine17
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Jun 13, 2024Routine17
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Apr 11, 2024Complaint1
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Jan 11, 2024Complaint1
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Federal Penalties
Payment Denial
Oct 20, 2025
13-day denial
Ownership & Operations
Who Operates This Facility
Princeton Manor Healthcare Center, LLC
for profit
Chain Affiliation
Corporate Interface Services
41 facilities nationwide
Ownership & Management
Owners
Silver, David
Owner
Silver, Michelle
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
59 reviews from families & visitors
Official Website
Visit princeton-manor.com
Medicare data downloads
Original nursing home datasets
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