Mercy Retirement & Care Center

The facility underwent an unannounced annual 1-year required inspection on March 11, 2026. The inspector noted that all indoor passageways were clear, temperatures were adequate, and essential safety equipment like smoke detectors and fire extinguishers were in operating condition. No deficiencies were cited during this visit.

The inspection was a Case Management visit conducted on March 3, 2026. The Licensing Program Analyst visited to amend a previous Complaint Investigation Report and obtain the administrator's signature on the amended document. No deficiencies were cited during this visit.

This report details a complaint investigation regarding unexplained resident injuries. The investigation concluded that the allegation was unsubstantiated, meaning there was not enough evidence to prove the alleged violation occurred. No specific deficiencies were cited in the provided text.

This report details a complaint investigation regarding unexplained resident injuries. The investigation concluded that the allegation was unsubstantiated, meaning there was not enough evidence to prove the alleged violation occurred. No specific deficiencies were cited in the provided text.

This report details the findings of a complaint investigation regarding allegations that staff yelled at residents. The investigation found that the complaint was unsubstantiated, as all interviewed parties denied hearing any such incidents. Therefore, no deficiencies were cited.

This report details an investigation into two allegations: failure to administer prescribed medications and failure to timely inform the responsible party of incidents. The department found that the allegations were unsubstantiated due to a lack of preponderance of evidence.

This report details an investigation into two allegations: failure to administer prescribed medications and failure to timely inform the responsible party of incidents. The department found that the allegations were unsubstantiated due to a lack of preponderance of evidence.

This report details an investigation into two allegations: failure to administer prescribed medications and failure to timely inform the responsible party of incidents. The department found that the allegations were unsubstantiated due to a lack of preponderance of evidence.