Good Shepherd Vista
Reviewer concerns include inadequate nutritional management for medical needs (e.g., diabetes/edema) — investigate before committing.
based on 6 Google reviews
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What this means for your family
While some families find the staff attentive and the management responsive to communication, there are alarming reports regarding resident wandering and a lack of dietary oversight for medical conditions. If your loved one requires strict diabetic or low-sodium meal planning, you should specifically audit their nutritional protocols and staffing levels during transitions.
Google Reviews
Google Reviews
6 reviews on Google“Families should be aware of significant concerns regarding resident safety and dietary management, specifically regarding diabetic-friendly nutrition. While some family members praise the attentiveness of the staff and the responsiveness of management, there are serious allegations of unmonitored wandering and mishandling of personal belongings.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and caring staff
- Responsive management communication
- Helpful during the discharge/moving process
Concerns
- Inadequate nutritional management for medical needs (e.g., diabetes/edema)
- Lack of supervision leading to resident wandering/accidents
- Mishandling of personal belongings during resident absence
Rating Trends
Tap a year to see what changed
Distribution · 6 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1It is wonderful to see how responsive management is with communication; how do you typically keep families updated on day-to-day changes?
- 2How does the dining team work with residents who have specific dietary requirements, such as managing diabetes or edema?
- 3What specific protocols are in place to ensure residents are supervised and safe, especially during periods of high activity?
- 4We noticed the staff is very attentive and helpful during the moving process; what kind of support do you offer families during the initial transition period?
- 5How are a resident's personal belongings and room items managed and tracked if they need to be away from the facility for a medical appointment?
- 6What are some of the favorite daily activities or social events that the residents here enjoy participating in?
Personalized based on this facility's data
Key Review Excerpts
“I found staff to be attentive. They kept him clean, prepared him soft food diet, and worked hard to keep him mobile though he preferred to lay in bed.”
“The manager Hasmin was very responsive with communication needs, and went out of her way with the moving out process.”
“She is diabetic and they serve nothing but starch. I was there when dinner was mashed potatoes and gravy with crackers and a canned peach!”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Apr 10, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Mar 12, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Feb 5, 2026InspectionClean
The facility underwent a 1-Year Annual Required inspection on February 5, 2026. The inspection covered facility tours, review of resident and staff files, and safety equipment checks. No deficiencies were cited during the visit, indicating compliance with current standards.
Sep 24, 2025ComplaintClean
This report details a complaint investigation conducted on 09/15/2025 regarding allegations of facility staff neglect. The investigation concluded that the complaint was unsubstantiated due to a lack of preponderance of evidence.
Sep 24, 2025ComplaintClean
This report details a complaint investigation conducted on 09/15/2025 regarding allegations of facility staff neglect. The investigation concluded that the complaint was unsubstantiated due to a lack of preponderance of evidence.
Feb 13, 2025InspectionClean
The facility underwent a 1-Year Annual Required inspection on February 13, 2025. The Licensing Program Analyst observed adequate lighting, proper temperature control, and safety measures, including functioning detectors and a complete first aid kit. No deficiencies were cited during the visit.
Aug 8, 2024ComplaintClean
This report details a complaint investigation conducted regarding staff following proper emergency procedures. The investigation found that the allegation was unsubstantiated, meaning there was not enough evidence to prove the violation occurred. Therefore, no deficiencies were cited in this report.
Feb 15, 2024InspectionClean
The inspection was conducted on 02/15/2024 and found one significant deficiency. The primary concern noted was the hot water temperature at the kitchen sink, which exceeded safe limits and poses an immediate risk to residents. All other areas inspected, including fire safety and record keeping, appeared satisfactory.
Ownership & Operations
Who Operates This Facility
Koobamo LLC
KOO, HASMIN
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
6 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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