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Reviewer concerns include inadequate nutritional management for medical needs (e.g., diabetes/edema) — investigate before committing.
based on 6 Google reviews
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Reviewer feedback for Good Shepherd Vista suggests areas to investigate further. Common concerns include: inadequate nutritional management for medical needs (e.g., diabetes/edema), lack of supervision leading to resident wandering/accidents. We recommend visiting in person, talking to current residents and their families, and asking specific questions about the concerns identified in reviews.
Families should be aware of significant concerns regarding resident safety and dietary management, specifically regarding diabetic-friendly nutrition. While some family members praise the attentiveness of the staff and the responsiveness of management, there are serious allegations of unmonitored wandering and mishandling of personal belongings.
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Key Review Excerpts
“I found staff to be attentive. They kept him clean, prepared him soft food diet, and worked hard to keep him mobile though he preferred to lay in bed.”
“The manager Hasmin was very responsive with communication needs, and went out of her way with the moving out process.”
“She is diabetic and they serve nothing but starch. I was there when dinner was mashed potatoes and gravy with crackers and a canned peach!”
Source: CA Community Care Licensing Division
COMPLAINT INVESTIGATION REPORT
COMPLAINT INVESTIGATION REPORT
The facility underwent a 1-Year Annual Required inspection on February 5, 2026. The inspection covered facility tours, review of resident and staff files, and safety equipment checks. No deficiencies were cited during the visit, indicating compliance with current standards.
This report details a complaint investigation conducted on 09/15/2025 regarding allegations of facility staff neglect. The investigation concluded that the complaint was unsubstantiated due to a lack of preponderance of evidence.
This report details a complaint investigation conducted on 09/15/2025 regarding allegations of facility staff neglect. The investigation concluded that the complaint was unsubstantiated due to a lack of preponderance of evidence.
The facility underwent a 1-Year Annual Required inspection on February 13, 2025. The Licensing Program Analyst observed adequate lighting, proper temperature control, and safety measures, including functioning detectors and a complete first aid kit. No deficiencies were cited during the visit.
This report details a complaint investigation conducted regarding staff following proper emergency procedures. The investigation found that the allegation was unsubstantiated, meaning there was not enough evidence to prove the violation occurred. Therefore, no deficiencies were cited in this report.
The inspection was conducted on 02/15/2024 and found one significant deficiency. The primary concern noted was the hot water temperature at the kitchen sink, which exceeded safe limits and poses an immediate risk to residents. All other areas inspected, including fire safety and record keeping, appeared satisfactory.
Koobamo LLC
KOO, HASMIN
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