Prestonwood Court
Families consistently rate this highly — reviewers highlight professional and communicative management. Schedule a visit to confirm the fit.
based on 36 Google reviews
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What this means for your family
Prestonwood Court offers an exceptionally warm and professional environment, particularly noted for its communicative management and beautiful facilities. However, while most families are thrilled, you should specifically inquire about their protocols for emergency response times and medication administration to ensure your loved one's safety needs are met.
Google Reviews
Google Reviews
36 reviews on Google“Prestonwood Court is highly regarded by many families for its warm, inviting atmosphere and a professional sales and management team that excels in communication. While most reviews praise the attentive care and beautiful environment, one critical review raised serious allegations regarding slow emergency response times and medication errors.”
Quality Themes
Tap a score for detailsStrengths
- Professional and communicative management
- Warm and welcoming atmosphere
- Attentive and caring caregiving staff
- Clean and well-maintained community
Concerns
- Slow emergency response times and medication management issues
Rating Trends
Tap a year to see what changed
Distribution · 63 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It's wonderful to see how clean and well-maintained the community is; what are your regular protocols for keeping the common areas so tidy?
- 2We've heard such lovely things about the warmth of your staff; how do you foster that welcoming atmosphere during the onboarding process for new residents?
- 3Could you walk us through your specific process for medication administration and how you ensure accuracy for every resident?
- 4In the event of a medical emergency, what is the exact protocol for staff response and how quickly can help arrive?
- 5What kind of daily activities or social outings do you have planned to keep the residents engaged and active?
- 6For residents in the memory care wing, how do the caregivers tailor their approach to meet individual cognitive needs?
Personalized based on this facility's data
Key Review Excerpts
“The moment we walked in you felt the difference. It was warm, inviting and beautiful. After visiting with Chase the Director we knew this was the place.”
“All of the staff, from the med techs and aides that administered her meds and took care of her personal care, to those that cleaned her apartment and took care of her laundry each week, to the staff in the salon that kept her hair looking great, and the staff cooking and serving food, all of ”
“The current Director, Dani, is stellar! She cares for the residents like they are her own family. Anytime I have a question, she answers me almost immediately.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Prestonwood Court had a recent inspection in August 2022, but the recorded violations occurred in February 2022 regarding Life Safety Code standards, specifically concerning exit signs, locking devices, and smoking policies. All identified Life Safety Code violations from February 2022 have since been corrected. No active enforcement actions are currently listed for this facility.
Feb 22, 2022Routine
Life Safety Code (3 violations)
The facility failed to provide required exit signs.
The facility failed to have and enforce a smoking policy.
The facility failed to provide proper locking devices
Ownership & Operations
Who Operates This Facility
7001 Plano Parkway Opco LLC
for profit
SAGORA SENIOR LIVING, INC
WENDY HUG
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
36 reviews from families & visitors
Official Website
Visit prestonwoodcourt.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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