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Public Google reviewers rate this highly and often mention compassionate and patient nursing staff. Schedule a visit to confirm the fit.
based on 37 Google reviews
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Public Google reviewers rate Caresana Highlands LLC highly. Reviewers highlight: compassionate and patient nursing staff, clean and well-maintained facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families generally praise the facility for its compassionate, patient, and highly attentive nursing staff, particularly in managing dementia-related behaviors. However, there are serious allegations regarding neglect, lack of proper hygiene, and inadequate medication management for end-of-life care. While many find the environment clean and beautiful, recent reviews highlight concerns regarding sudden price increases and staff responsiveness.
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Distribution · 42 analyzed
The owner provides highly personalized and empathetic responses that frequently use the reviewer's name and reference specific family members or staff members mentioned. They consistently use emotional language like 'honored' and 'entrusted' to reinforce a sense of compassionate care.
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Key Review Excerpts
“When things became more challenging, the staff treated him with patience, respect, and humanity. They helped him understand his surroundings, gave him choices, and never made him feel “less than.””
“The staff was always respectful in caring for my father and worked well with the Allstar Hospice Care team to take proper care of my father.”
“The night aides dragged her from the bathroom and put her back in bed even though she was in obvious pain. The aides did not alert management, write up an incident report, or notify hospice, emergency services, or me.”
Caresana Highlands LLC
for profit
TENDAI NYAMANZI
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Google Reviews
37 reviews from families & visitors
Official Website
Visit avalonmemorycare.com
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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