See every facility — official ratings, family reviews, no referral fees.
Assisted Living

Prestige Senior Living Monticello Park

Families consistently rate this highly — reviewers highlight warm, welcoming staff and management. Schedule a visit to confirm the fit.

605 Broadway St, Third Avenue · Longview, WA 9863295 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.3/5

based on 23 Google reviews

5
4
3
2
1
Prestige Senior Living Monticello Park Assisted Living in Longview, WA — Street View
Street View

Watch Prestige Senior Living Monticello Park

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

While the facility is highly praised for its welcoming community, activities, and helpful admissions staff, the reports of medication management failures are a significant red flag. If you are considering this facility, specifically for assisted living, we strongly recommend asking for a detailed plan on how medication is tracked and administered, and requesting to speak with the nursing director about their oversight protocols.

Google Reviews

Google Reviews

23 reviews on Google
Prestige Senior Living Monticello Park receives high praise for its welcoming atmosphere, friendly staff, and effective admissions process, particularly regarding the helpfulness of the Community Relations Director. However, there are serious, recurring allegations regarding medication management errors and neglect in the assisted living wing that have led to hospitalizations. Families should carefully weigh the positive community environment against these critical safety concerns.

Quality Themes

Tap a score for details
Food8.0Staff7.0Clean9.0Activities9.0Meds2.0MemoryN/AComms9.0Value8.0

Strengths

  • Warm, welcoming staff and management
  • Effective and informative admissions process
  • Clean, comfortable, and well-maintained apartments
  • Engaging activities and community atmosphere

Concerns

  • Medication management errors leading to health complications (mentioned by 2 reviewers)
  • Understaffing and lack of oversight in assisted living (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(2)'22(2)'24(2)'26(3)

Distribution · 27 analyzed

5
19
4
3
3
2
2
1
1
2

How They Respond to Reviews

91%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It is so wonderful to see how well-maintained and clean the apartments look; what is the process for residents to personalize their new space?
  • 2We noticed how much management values communication with families through your review responses; how often can we expect updates regarding our loved one's well-being?
  • 3Could you walk us through the specific protocols your team uses to ensure medication is administered accurately and double-checked every time?
  • 4With the community being so active, what are some of the favorite group activities or social events that residents currently enjoy?
  • 5In the event of a medical emergency or a sudden change in health, what is the immediate procedure for notifying both the medical staff and our family?
  • 6How do you ensure that there is consistent, attentive oversight for residents during the evening or overnight hours?

Personalized based on this facility's data


Key Review Excerpts

My Mom had an unfortunate experience in the assisted living wing. The caregivers and nursing team were in charge of her medications and prescriptions. Over a period of 2 months they failed to give her the prescribed medications and she ended up in the hospital as a result with acute edema.

Assisted living family member · 2023☆☆☆☆

I am gluten free and the chef has always provided alternatives for this alergy. The ability to purchase a meal ti

Independent living resident · 2025★★★★★

The Admissions Director, Laurie, was instrumental in my in-laws decision to move into Monticello Park Assisted Living Community. She gave us a wonderful tour and reserved a beautiful one bedroom apartment for my in-laws.

In-law of resident · 2025★★★★★
Source: 23 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

17total
119deficiencies
Apr 29, 2026Fire

Initial inspection on 03/12/2026 was marked as 'Disapproved'. A follow-up inspection on 04/29/2026 confirmed that all violations were corrected and the facility was approved.

Inspection and MaintenanceIFC 705.2, 2021

Facility failed to provide annual fire door inspection report.

Unobstructed and UnobscuredIFC 907.4.2.6, 2021

Activities room found to have pull station blocked.

Owner's ResponsibilityIFC 701.6, 2021

Laundry room found to have hole in wall.

Extinguishing System ServiceIFC 904.13.5.2, 2021

Facility failed to provide semi annual hood system inspection report.

Fire DrillsN/A

Facility failed to provide fire drills for Day shift and swing shift 3rd quarter of 2025; and Day shift, swing shift, night shift of 2025.

Open electrical terminationsIFC 603.2.2, 2021

Floor 2 laundry room missing electrical cover; open electrical light cover missing floor 2 activities storage.

Duct and Air Transfer OpeningsIFC 706.1, 2018

Facility failed to provide 4 year fire damper inspection report.

Activation TestIFC 1032.10.1, 2021

Facility failed to provide monthly emergency light testing.

Working Space and ClearanceIFC 603.4, 2021

Electrical panel in kitchen storage found blocked.

Testing and MaintenanceIFC 903.5, 2021

Facility failed to provide: 5 year internal inspection report, 5 year FDC hydro static inspection report, 4th quarter sprinkler quarterly, annual forward flow inspection, and annual trip test in dry sprinkler system.

Power TestIFC 1031.10.2, 2021

Facility failed to provide annual emergency light testing.

Mar 17, 2026Investigation

Includes follow-up information from a 05/12/2026 inspection indicating that previous deficiencies listed in the cover letter (77071) were corrected.

Infection controlWAC 388-78A-2610Corrected Mar 17, 2026

Facility failed to follow isolation protocols for influenza. Staff members were permitted to work while symptomatic and testing positive for influenza. Additionally, a resident who tested positive for influenza was not placed on droplet precautions, and staff entered the room without appropriate PPE.

Food sanitationWAC 388-78A-2305Corrected Mar 17, 2026

Kitchen appliances, including the stove, oven, and flat-top cooker, were found to be unclean with thick grease and food debris accumulation. Staff admitted deep cleaning had not been performed recently due to short staffing.

Mar 17, 2026Investigation

Letter references two prior compliance determinations: 72953 (completed 03/17/2026) and 70299 (completed 01/21/2026). The follow-up inspection found no deficiencies.

Reporting significant change in a resident's conditionWAC 388-78A-2640

The Department found that this previously cited deficiency was corrected.

Jan 21, 2026Enforcement
$300.00Report

Letter details the imposition of a $300.00 civil fine for an uncorrected deficiency.

Reporting significant change in a resident's conditionWAC 388-78A-2640 (1)(a)(b)(3)(a)(b)

The licensee failed to notify the resident's physician and representatives regarding an incident resulting in a change in condition and hospitalization for one resident. This was an uncorrected deficiency from October 29, 2025.

Jan 21, 2026Investigation

Letter confirms that deficiencies for WAC 388-78A-2040 were corrected and follow-up inspection on 01/21/2026 found no deficiencies.

Other requirementsWAC 388-78A-2040
Oct 29, 2025Enforcement
$600.00Report

A civil fine of $600.00 was imposed regarding an uncorrected fire safety deficiency.

Other requirementsWAC 388-78A-2040 (2)

The licensee failed to stay in compliance with the local and state fire ordinances for one Assisted Living Facility; this was an uncorrected deficiency previously cited on August 29, 2025.

Oct 14, 2025Inspection

A follow-up inspection on 12/15/2025 found no deficiencies, but this document specifically relates to the 10/14/2025 report.; The facility was noted for backdating documentation in some instances, which the Executive Director acknowledged.

Full assessment within 14 daysWAC 388-78A-...Corrected Oct 24, 2025

Facility failed to complete a full assessment within 14 days of admission for 3 of 5 sampled residents.

Resident recordsWAC 388-78A-2390

Facility failed to ensure the resident characteristics roster reflected all residents' current services and care needs.

Service agreement planningWAC 388-78A-2130Corrected Oct 24, 2025

Facility failed to complete the negotiated service agreement (NSA) within 30 days of admission and/or provide documentation of resident involvement for 5 of 12 sampled residents.

Background checksWAC 388-78A-2466Corrected Nov 24, 2025

Facility failed to ensure a Washington state name and date of birth background check was completed every two years for 1 of 2 sampled staff (Staff E).

Training and home care aide certification requirementsWAC 388-78A-2474Corrected Oct 24, 2025

Facility failed to ensure 1 of 2 sampled staff completed the required 12 hours of annual continuing education.

Negotiated service agreement contentsWAC 388-78A-2140Corrected Nov 24, 2025

Facility failed to document specific resident identified care and service needs (such as incontinence, medical devices, home health, and diet) in the Negotiated Service Agreements for 9 of 12 sampled residents.

Tuberculosis Testing RequiredWAC 388-78A-2480Corrected Oct 24, 2025

Facility failed to ensure 2 of 3 sampled staff were screened for tuberculosis within three days of employment.

Aug 28, 2025Fire

Facility status is Disapproved. Multiple re-inspections conducted through August 2025.; Next inspection scheduled on or after: 02/01/2025.

Monthly emergency light testingIFC 1032.10.1 2021

Failed to provide documentation of monthly emergency light testing.

Appliance connection to building pipingIFC 606.4 2021

Commercial kitchen cooking appliances not properly restrained.

Commercial cooking systems serviceIFC 904.13.5.2 2021

Failed to provide semi-annual hood system inspection report; missing safety instructions for employees; large gaps in hood filters; missing signage on exhaust hood.

Working space and clearanceIFC 603.4 2021Corrected Jan 2, 2025

Failed to maintain minimum space around electrical panels.

Sprinkler systemsIFC 903.5 2021

Missing 5-year FDC hydrostatic inspection report; sprinkler heads loaded with dust; kitchen sprinkler heads need replacement due to grease.

Emergency lighting annual testingIFC 1031.10.2 2021

Facility failed to provide annual emergency light testing.

Fire doors and opening protectivesIFC 705.2 2021

Fire doors found with combustible items attached and gaps greater than allowed; fire door inspection not completed/not in compliance with NFPA 80.

Open electrical terminationsIFC 603.2.2 2021Corrected Jan 2, 2025

Missing electrical receptacle cover in activities area.

Restricted occupanciesIFC 806.1.1 2021

Live wreath found hanging on door at room 124.

Emergency lighting monthly testingIFC 1032.10.1 2021

Facilities failed to provide monthly emergency light testing.

Annual emergency light testingIFC 1031.10.2 2021

Failed to provide documentation of annual 90-minute battery power test for emergency lighting.

Clothes dryer exhaust systemsIFC 610.1.2 2021

Holes in dryer ducting and bad bearings on floor 2.

Portable fire extinguishersIFC 906.2 2021

Fire extinguishers in kitchen and activities area blocked by storage or items.

Securing Compressed Gas ContainersIFC 5303.5.3 2021

Unsecured oxygen cylinder found in RCA office.

Fire alarm maintenanceIFC 907.8 2021

Pull station in activities area blocked by a plant.

Fire Drills

The facility failed to provide fire drills once per shift per quarter.

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call