Prestige Senior Living Monticello Park
Families consistently rate this highly — reviewers highlight warm, welcoming staff and management. Schedule a visit to confirm the fit.
based on 23 Google reviews

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What this means for your family
While the facility is highly praised for its welcoming community, activities, and helpful admissions staff, the reports of medication management failures are a significant red flag. If you are considering this facility, specifically for assisted living, we strongly recommend asking for a detailed plan on how medication is tracked and administered, and requesting to speak with the nursing director about their oversight protocols.
Google Reviews
Google Reviews
23 reviews on Google“Prestige Senior Living Monticello Park receives high praise for its welcoming atmosphere, friendly staff, and effective admissions process, particularly regarding the helpfulness of the Community Relations Director. However, there are serious, recurring allegations regarding medication management errors and neglect in the assisted living wing that have led to hospitalizations. Families should carefully weigh the positive community environment against these critical safety concerns.”
Quality Themes
Tap a score for detailsStrengths
- Warm, welcoming staff and management
- Effective and informative admissions process
- Clean, comfortable, and well-maintained apartments
- Engaging activities and community atmosphere
Concerns
- Medication management errors leading to health complications (mentioned by 2 reviewers)
- Understaffing and lack of oversight in assisted living (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 27 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is so wonderful to see how well-maintained and clean the apartments look; what is the process for residents to personalize their new space?
- 2We noticed how much management values communication with families through your review responses; how often can we expect updates regarding our loved one's well-being?
- 3Could you walk us through the specific protocols your team uses to ensure medication is administered accurately and double-checked every time?
- 4With the community being so active, what are some of the favorite group activities or social events that residents currently enjoy?
- 5In the event of a medical emergency or a sudden change in health, what is the immediate procedure for notifying both the medical staff and our family?
- 6How do you ensure that there is consistent, attentive oversight for residents during the evening or overnight hours?
Personalized based on this facility's data
Key Review Excerpts
“My Mom had an unfortunate experience in the assisted living wing. The caregivers and nursing team were in charge of her medications and prescriptions. Over a period of 2 months they failed to give her the prescribed medications and she ended up in the hospital as a result with acute edema.”
“I am gluten free and the chef has always provided alternatives for this alergy. The ability to purchase a meal ti”
“The Admissions Director, Laurie, was instrumental in my in-laws decision to move into Monticello Park Assisted Living Community. She gave us a wonderful tour and reserved a beautiful one bedroom apartment for my in-laws.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Apr 29, 2026Fire11Report
Initial inspection on 03/12/2026 was marked as 'Disapproved'. A follow-up inspection on 04/29/2026 confirmed that all violations were corrected and the facility was approved.
Facility failed to provide annual fire door inspection report.
Activities room found to have pull station blocked.
Laundry room found to have hole in wall.
Facility failed to provide semi annual hood system inspection report.
Facility failed to provide fire drills for Day shift and swing shift 3rd quarter of 2025; and Day shift, swing shift, night shift of 2025.
Floor 2 laundry room missing electrical cover; open electrical light cover missing floor 2 activities storage.
Facility failed to provide 4 year fire damper inspection report.
Facility failed to provide monthly emergency light testing.
Electrical panel in kitchen storage found blocked.
Facility failed to provide: 5 year internal inspection report, 5 year FDC hydro static inspection report, 4th quarter sprinkler quarterly, annual forward flow inspection, and annual trip test in dry sprinkler system.
Facility failed to provide annual emergency light testing.
Mar 17, 2026Investigation
Includes follow-up information from a 05/12/2026 inspection indicating that previous deficiencies listed in the cover letter (77071) were corrected.
Facility failed to follow isolation protocols for influenza. Staff members were permitted to work while symptomatic and testing positive for influenza. Additionally, a resident who tested positive for influenza was not placed on droplet precautions, and staff entered the room without appropriate PPE.
Kitchen appliances, including the stove, oven, and flat-top cooker, were found to be unclean with thick grease and food debris accumulation. Staff admitted deep cleaning had not been performed recently due to short staffing.
Mar 17, 2026Investigation
Letter references two prior compliance determinations: 72953 (completed 03/17/2026) and 70299 (completed 01/21/2026). The follow-up inspection found no deficiencies.
The Department found that this previously cited deficiency was corrected.
Jan 21, 2026Enforcement$300.00Report
Letter details the imposition of a $300.00 civil fine for an uncorrected deficiency.
The licensee failed to notify the resident's physician and representatives regarding an incident resulting in a change in condition and hospitalization for one resident. This was an uncorrected deficiency from October 29, 2025.
Jan 21, 2026Investigation
Letter confirms that deficiencies for WAC 388-78A-2040 were corrected and follow-up inspection on 01/21/2026 found no deficiencies.
Oct 29, 2025Enforcement$600.00Report
A civil fine of $600.00 was imposed regarding an uncorrected fire safety deficiency.
The licensee failed to stay in compliance with the local and state fire ordinances for one Assisted Living Facility; this was an uncorrected deficiency previously cited on August 29, 2025.
Oct 14, 2025Inspection
A follow-up inspection on 12/15/2025 found no deficiencies, but this document specifically relates to the 10/14/2025 report.; The facility was noted for backdating documentation in some instances, which the Executive Director acknowledged.
Facility failed to complete a full assessment within 14 days of admission for 3 of 5 sampled residents.
Facility failed to ensure the resident characteristics roster reflected all residents' current services and care needs.
Facility failed to complete the negotiated service agreement (NSA) within 30 days of admission and/or provide documentation of resident involvement for 5 of 12 sampled residents.
Facility failed to ensure a Washington state name and date of birth background check was completed every two years for 1 of 2 sampled staff (Staff E).
Facility failed to ensure 1 of 2 sampled staff completed the required 12 hours of annual continuing education.
Facility failed to document specific resident identified care and service needs (such as incontinence, medical devices, home health, and diet) in the Negotiated Service Agreements for 9 of 12 sampled residents.
Facility failed to ensure 2 of 3 sampled staff were screened for tuberculosis within three days of employment.
Aug 28, 2025Fire16Report
Facility status is Disapproved. Multiple re-inspections conducted through August 2025.; Next inspection scheduled on or after: 02/01/2025.
Failed to provide documentation of monthly emergency light testing.
Commercial kitchen cooking appliances not properly restrained.
Failed to provide semi-annual hood system inspection report; missing safety instructions for employees; large gaps in hood filters; missing signage on exhaust hood.
Failed to maintain minimum space around electrical panels.
Missing 5-year FDC hydrostatic inspection report; sprinkler heads loaded with dust; kitchen sprinkler heads need replacement due to grease.
Facility failed to provide annual emergency light testing.
Fire doors found with combustible items attached and gaps greater than allowed; fire door inspection not completed/not in compliance with NFPA 80.
Missing electrical receptacle cover in activities area.
Live wreath found hanging on door at room 124.
Facilities failed to provide monthly emergency light testing.
Failed to provide documentation of annual 90-minute battery power test for emergency lighting.
Holes in dryer ducting and bad bearings on floor 2.
Fire extinguishers in kitchen and activities area blocked by storage or items.
Unsecured oxygen cylinder found in RCA office.
Pull station in activities area blocked by a plant.
The facility failed to provide fire drills once per shift per quarter.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Official Website
Visit prestigecare.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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