Canterbury Gardens
Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 19 Google reviews
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What this means for your family
Canterbury Gardens is highly regarded for its specialized memory care and the genuine compassion of its staff. Because the reviews are overwhelmingly positive, we recommend scheduling a tour to observe the staff-to-resident interaction firsthand and asking for references from other families to get a balanced perspective.
Google Reviews
Google Reviews
19 reviews on Google“Canterbury Gardens is consistently praised by families for its compassionate, attentive staff and clean, inviting environment, particularly within their memory care unit. Reviewers frequently highlight the staff's ability to support both residents and family members through the emotional challenges of dementia care. While the feedback is overwhelmingly positive, the lack of detailed critical reviews makes it difficult to assess potential operational weaknesses.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive care staff
- Clean and well-maintained facility
- Strong support for families of memory care residents
- Effective communication and liaison with families
Rating Trends
Tap a year to see what changed
Distribution · 20 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that your team is very active in responding to family feedback online; how do you typically keep families updated on their loved one's daily progress?
- 2Given the strong reputation your staff has for being compassionate, what kind of ongoing training or support do you provide to ensure that level of care remains consistent?
- 3With 72 residents here, how do you balance the need for a quiet, clean environment with the social energy of your daily activities program?
- 4For residents in memory care, what specific strategies do you use to help them feel engaged and connected to the rest of the community?
- 5In the event of a medical emergency, what is your protocol for coordinating with local healthcare providers and notifying family members?
- 6How do you ensure that the facility maintains its high standard of cleanliness and maintenance while keeping it feeling like a comfortable home for the residents?
Personalized based on this facility's data
Key Review Excerpts
“My mom lived at Canterbury Gardens Memory care over 5 years and during that time we came to see her caretakers as part of our family.”
“My uncle Mike had wonderful Alzheimer's-focused care during his time in the facility. I was very thankful to know he was being well taken care of!”
“Absolutely unbeatable help and patience in every way for years with very difficult father and stepmom both with alzheimers! Karri, Alli, Julie, Rebecca ... covered all bases and so caring, friendly and supportive of not just residents but all the family too!!!”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Apr 8, 2026Fire
Inspection on 02/27/2026 resulted in 'Disapproved' status; subsequent inspection on 04/08/2026 confirmed all violations corrected.
Facility failed to provide forward flow test on sprinkler system.
Hole in fire rated construction in storage room.
Nov 20, 2025Investigation
A follow-up inspection on 2026-01-08 confirmed that the deficiency regarding WAC 388-78A-2160 was corrected and no new deficiencies were found at that time.
Facility failed to follow the Negotiated Service Agreement for one resident who required one-person assistance during transfers. A caregiver walked away from the resident mid-transfer, resulting in a fall and compression fractures requiring hospitalization.
Jul 11, 2025Inspection10Report
This letter serves as an off-site verification that previously identified deficiencies were corrected during the follow-up inspection on 07/11/2025.; The inspection report includes a cover letter from DSHS dated 04/10/2025 indicating non-compliance and requirements for correction.; The document indicates the facility is not required to submit a plan of correction for these specific consultation deficiencies.
Deficiency corrected
Deficiency corrected
Deficiency corrected
Staff H and Staff J were administering medications and insulin injections to residents R5, R6, R7, R9, and R10 without documented proof of nursing delegation or required diabetes certification training.
Medications (Neosporin, fiber supplements, shampoos, nasal spray) were found stored in unsecured resident rooms rather than a locked compartment.
Facility failed to complete TB testing for staff within three days of employment (Staff E) and failed to obtain a chest X-ray within seven days of a positive skin test (Staff D).
Miscellaneous potentially hazardous supplies and equipment were not stored in a locked drawer.
Staff failed to document all missed or refused medications in narrative notes and one licensed practical nurse was observed pre-pouring noon medications.
Facility failed to include hospice details in the negotiated service agreement (NSA) for 1 of 9 sampled residents.
May 21, 2025Enforcement$400.00Report
Civil fine of $400.00 imposed. This is an uncorrected deficiency previously cited on April 3, 2025.
The facility failed to ensure the nurse delegator had delegated two Medication Technicians prior to administering medications to two residents.
Feb 21, 2025Fire
The inspection report dated 2024-01-08 indicated 'Disapproved' status due to fire door deficiencies. A follow-up inspection on 2025-02-21 confirms all violations noted during previous related inspection(s) have been corrected.
Facility failed to correct deficiencies found on fire door report regarding inspection and maintenance of opening protectives.
May 6, 2024Investigation
The facility is not required to submit a plan-of-correction for this deficiency.
The facility violated resident rights by prohibiting visitor access based solely on a resident representative's request, without providing the resident the opportunity to decide if they wanted visitors.
May 24, 2023Inspection
A separate follow-up letter dated 07/25/2023 indicates the facility was inspected again on 07/25/2023 and found to have zero deficiencies.
Facility failed to ensure RN verified delegation training for 2 medication aides, failed to obtain consent for nurse delegation, and failed to supervise/evaluate delegation for 7 medication aides every 90 days.
Facility failed to ensure a Washington State background check was completed prior to employment for 1 staff member.
Facility failed to complete a full assessment within fourteen days of the resident's move-in date for 2 residents.
Facility failed to restrict a dog from the food preparation area during lunch service.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit koelschseniorcommunities.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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