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Strong Medicare quality ratings; public reviewers often praise compassionate, long-term nursing staff. Still worth an in-person visit.
based on 54 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record · 3 findings in latest survey
Prairie Lakes Health Campus has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: compassionate, long-term nursing staff and clean, well-maintained facility. Review the component ratings and current source records before deciding.
Prairie Lakes Health Campus receives highly polarized feedback, with some families praising the facility as a caring, home-like environment, while others report serious concerns regarding neglect and poor communication. While long-term residents and their families often highlight the compassionate staff and quality of care, recent reviews frequently cite issues with understaffing, medication errors, and a lack of responsiveness to call lights.
Quality Themes
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Concerns
Rating Trends
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Distribution · 56 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“The difference was the staff and how they truly care for the people that reside there. From the nursing staff, to the cleaning staff, to the chef, to the grounds keeper, they were all so kind and caring to both my Mom and to our family.”
“On the first day, it took the day nurse and aide to transfer my father from the bed to his wheelchair and they almost dropped him. He should have been transferred using a lift, but we couldn’t get a meeting with his care team.”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
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2
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Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents whose walking got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Prairie Lakes Health Campus shows recurring issues with medication management across multiple surveys, appearing in 2022, 2023, and 2024, indicating persistent pharmaceutical service problems. The facility also has repeated deficiencies in quality of care and resident preferences. A family filed a complaint in 2024 regarding failure to properly report suspected abuse or neglect, which remains without a correction plan. Most other violations have been corrected, but the medication management pattern suggests ongoing challenges in this critical care area.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Prairie Lakes Health Campus
government
Trilogy Health Services
124 facilities nationwide
Chain avg rating: 4.0/5 · Rank 1 of 120 (Highest rating)
Owners
Hancock Regional Hospital
Owner · Organization
Barney, Leigh
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Davis, David
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
54 reviews from families & visitors
Official Website
Visit prairielakeshc.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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