Hamilton Trace of Fishers
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 141 Google reviews
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What this means for your family
Hamilton Trace offers a beautiful facility and a highly regarded therapy team, making it a strong contender for short-term rehab. However, the recurring reports of slow response times to call lights and hygiene issues are significant red flags. We strongly advise you to visit during off-hours or weekends to observe staffing levels firsthand and speak directly with families of current residents in the specific wing you are considering.
Google Reviews
Google Reviews
141 reviews on Google“Hamilton Trace of Fishers receives highly polarized feedback, with many families praising the facility's clean environment and skilled therapy team, while others report severe neglect and staffing shortages. Critical concerns frequently involve slow response times to call lights, poor hygiene, and inconsistent medication management, particularly in the rehab and nursing wings. Families considering this facility should be aware that experiences appear to vary significantly depending on the specific unit and shift.”
Quality Themes
Tap a score for detailsStrengths
- Modern, clean, and well-maintained facility
- Highly skilled and professional therapy team
- Engaging activities and memory care programming
- Welcoming and compassionate administrative staff
Concerns
- Slow or non-existent response to call lights and patient needs (mentioned by 12 reviewers)
- Poor hygiene and lingering odors (urine/feces) (mentioned by 5 reviewers)
- Inconsistent or dangerous medication management (mentioned by 3 reviewers)
- Understaffing, particularly during night shifts and weekends (mentioned by 6 reviewers)
- Neglect leading to pressure wounds or falls (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 116 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your administrative team is very responsive to feedback online; how do you ensure that communication remains just as strong between the staff and families on a daily basis?
- 2With the highly-rated therapy team you have here, how do you work with residents to create personalized rehabilitation goals?
- 3What specific types of engaging activities or memory care programming are available to keep residents active and social?
- 4How does the nursing staff manage call light responses during the night shifts and over the weekends to ensure no resident is left waiting?
- 5Can you walk me through your protocols for medication management and how you ensure accuracy and safety for every resident?
- 6What steps are taken by the care team to maintain a high standard of cleanliness and freshness in the resident rooms and common areas?
Personalized based on this facility's data
Key Review Excerpts
“The entire wing where he was placed wreaked of urine and feces to the point we would have to cover our noses when in this area.”
“My mom has now been at Hamilton Trace for about six months... We have been very happy with the management, nursing staff, therapy staff, dining staff and housekeeping staff since she’s been here.”
“Cindy, the RN that oversees the unit and Retta that works with the patients and families are the most professional and hardworking leaders. Further, the LPNs and CNAs are top notch and have a special place in our family’s heart.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose walking got worse
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Hamilton Trace of Fishers shows concerning patterns with families filing complaints that triggered 6 deficiencies, including recent issues with personal care assistance and medication management. The facility has recurring problems across multiple surveys with accident prevention, fire safety systems, and electrical equipment maintenance. While all violations have correction plans, the persistence of safety hazards and care quality issues across surveys suggests ongoing operational challenges families should carefully evaluate.
Feb 10, 2026Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 30, 2026Complaint1
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
May 12, 2025Routine12
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
May 12, 2025Complaint3
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Mar 8, 2024Routine6
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Mar 8, 2024Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ownership & Operations
Who Operates This Facility
Hamilton Trace of Fishers
for profit
Chain Affiliation
Cardon & Associates
20 facilities nationwide
Chain avg rating: 3.8/5 · Rank 15 of 20
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
141 reviews from families & visitors
Official Website
Visit cardon.us
Medicare data downloads
Original nursing home datasets
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