Port Charlotte Rehabilitation Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 76 Google reviews
Watch Port Charlotte Rehabilitation Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility offers strong physical therapy services that have helped many patients return home successfully. However, the recurring reports of neglect, medication errors, and poor weekend staffing are critical red flags; we strongly recommend conducting an unannounced weekend visit and asking specifically how they handle patient hygiene and medication verification.
Google Reviews
Google Reviews
76 reviews on Google“PORT CHARLOTTE REHABILITATION CENTER (also referred to as Sun Harbor) receives highly polarized feedback, with many reviewers praising the therapy department and staff kindness while others report severe neglect and poor medical oversight. Families frequently express concerns regarding inadequate staffing levels, particularly on weekends, and significant communication failures between the facility and patient advocates. Prospective families should be aware of the stark contrast between glowing reports of rehab success and serious allegations of hygiene issues and medication errors.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Friendly and welcoming admissions staff
- Clean and well-maintained facility environment
- Compassionate care during hospice transitions
Concerns
- Neglect and poor hygiene (bed sores, soiled linens) (mentioned by 5 reviewers)
- Understaffing and slow response times, especially on weekends (mentioned by 4 reviewers)
- Poor communication with family members and care teams (mentioned by 3 reviewers)
- Medication management errors and lack of doctor availability (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 77 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given that physical and occupational therapy are noted as strengths here, how are these sessions integrated into a resident's daily routine to ensure consistent progress?
- 2I noticed some feedback regarding response times on weekends; what steps does the facility take to ensure adequate staffing and timely assistance during those shifts?
- 3Could you walk me through the protocol for medication management and how the facility ensures accuracy and timely administration for residents?
- 4To address concerns regarding hygiene and comfort, what is the facility's specific schedule and oversight process for checking linens and resident skin integrity?
- 5Communication is very important to our family; what is the standard process for keeping family members updated on changes in care or health status, and who is our primary point of contact?
- 6Since dining is a major part of daily life, could you tell me about the current meal options and how the staff supports residents who may need assistance during mealtimes?
Personalized based on this facility's data
Key Review Excerpts
“Within 5 days of being there my patient had gotten a horrible open wounded bed sores. I am just disgusted knowing he laid in bed every day he was there.”
“My mother had to come for rehab after a hip replacement. Our experience her was excellent. Staff was attentive to her needs and answered all of our questions. The rehab team was encouraging and motivated her in a positive way.”
“No help whatsoever on weekends let alone cnas stating they don't have orders and don't care. Not a place to send your loved ones 2025”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
5
measures
5
measures
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Port Charlotte Rehabilitation Center has faced consistent deficiencies across multiple surveys, with families filing complaints about safety hazards, daily care assistance, and medication errors. The facility repeatedly struggles with basic care assistance, safety protocols, and building maintenance issues including fire safety and electrical systems. While all violations show correction dates, the pattern of recurring problems in fundamental care areas suggests ongoing operational challenges that families should carefully consider.
May 8, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 19, 2024Routine11
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Establish policies and procedures including evacuation.
Emergency Preparedness Deficiencies
Provide emergency officials' contact information.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
May 25, 2023Routine12
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Emergency Preparedness Deficiencies
Include a process for Emergency Preparedness collaboration.
Emergency Preparedness Deficiencies
Establish policies and procedures for medical documentation.
Sep 30, 2021Routine6
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Federal Penalties
Fine
May 8, 2025
$45,920
Ownership & Operations
Who Operates This Facility
Port Charlotte Rehabilitation Center
for profit
Chain Affiliation
Clear Choice Healthcare
9 facilities nationwide
Chain avg rating: 3.7/5 · Rank 8 of 9
Ownership & Management
Owners
Samuel B Kellet Qtip Mrtl Tr
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
76 reviews from families & visitors
Official Website
Visit sunharborhc.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Sun Harbor Healthcare
< 1 miNursing Home · Port Charlotte, FL
Village Place Healthcare and Rehabilitation Center
2.9 miNursing Home · Port Charlotte, FL
Grand Villa of Port Charlotte
3.0 miAssisted Living · Port Charlotte, FL
Douglas Jacobson State Veterans Nursing Home
3.1 miNursing Home · Port Charlotte, FL
Harbour Health Center
4.8 miNursing Home · Port Charlotte, FL
Charlotte Bay Rehab and Care Center
4.9 miNursing Home · Port Charlotte, FL