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Assisted Living Investigative

Pleasant View Afc

Reviewer concerns include lack of transparency and inconsistent quality of care (mentioned by 6 reviewers) — investigate before committing.

3016 Risdale, Lansing, MI 4891112 bedsLicensed & Active
Source: MI LARA — view official record
Google rating
2.8/5

based on 10 Google reviews

5
4
3
2
1
Pleasant View Afc Assisted Living in Lansing, MI — Street View
Street View

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What this means for your family

The reviews for this facility are extremely sparse and lack the detail necessary to make an informed decision. We strongly recommend scheduling an in-person tour and requesting references from current families to better understand the day-to-day experience.

Google Reviews

Google Reviews

10 reviews on Google
Pleasant View AFC has received highly inconsistent feedback, with most reviews lacking substantive detail to evaluate the quality of care. While some residents express satisfaction with their personal treatment, the facility has also received multiple one-star ratings without accompanying explanations.

Quality Themes

Tap a score for details
FoodN/AStaff5.0CleanN/AActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Personalized resident care
  • Basic needs met

Concerns

  • Lack of transparency and inconsistent quality of care (mentioned by 6 reviewers)

Rating Trends

Tap a year to see what changed

2341.02017(2)3.02018(2)2.32019(6)5.02020(2)1.02023(2)5.02024(2)3.02025(4)

Distribution · 20 analyzed

5
6
4
2
3
2
2
2
1
8

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With your capacity of 12 residents, how do you ensure that each individual receives the personalized attention they need throughout the day?
  • 2Could you walk me through your process for keeping families updated on changes in a resident's health or care plan to ensure we stay fully informed?
  • 3What steps are taken to maintain consistent care standards across all shifts, especially during weekends or holidays?
  • 4What kind of daily activities or social engagement opportunities do you offer to help residents stay active and connected within the home?
  • 5How do you handle medical emergencies or urgent health needs, and what is your protocol for communicating those situations to family members?
  • 6Since you have a smaller community, how do you ensure that communication between staff and families remains open and transparent?

Personalized based on this facility's data


Key Review Excerpts

Cause they take care me

Resident · 2018★★★☆☆

Don't do it

Former family member · 2017☆☆☆☆

Esta vien

Resident · 2019★★★★★
Source: 10 Google reviews

State Inspection History

State Inspections

Source: MI Dept. of Licensing & Regulatory Affairs

3total
3deficiencies

Key Findings

The facility has had recent investigations regarding fire safety maintenance and medication management. While fire safety issues like drywall holes and cord usage were corrected, there were documented instances of residents missing essential medications and court-ordered treatments.

Oct 22, 2025Complaint
R 400.14403

Facility received a disapproved fire safety inspection report due to holes in drywall, improper oxygen storage, and multiple use of extension cords.

Feb 28, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Sep 6, 2024Complaint

Resident A missed a court-ordered medication injection.

Several residents were out of their medications; specifically, Resident A had been without Depakote for a month and was out of Clonidine.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Patti Holland

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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