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Assisted Living

Pinecrest Gardens

Families consistently rate this highly. Schedule a visit to confirm the fit.

1984 Old Us 421, Lillington, NC 2754660 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
4.2/5

based on 10 Google reviews

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What this means for your family

Families consistently rate Pinecrest Gardens highly, reflecting positive day-to-day experiences. Keep in mind that online reviews reflect personal experiences and may not capture everything. Schedule a visit to see if it feels right for your loved one.

Google Reviews

Google Reviews

10 reviews on Google
[MISMATCH] Google reviews appear to be for a amusement park/family attraction, not this facility. Review data may be inaccurate.

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With a cozy community of 60 residents, how do you ensure everyone feels personally recognized and included in daily group activities?
  • 2We noticed how much you value feedback from families in your responses; how do you typically involve residents' families in the care planning process?
  • 3What kind of specific social outings or hobby groups are available to help residents stay active and engaged with each other?
  • 4In the event of a sudden health change or a medical emergency during the night, what is the immediate protocol for getting care to a resident?
  • 5How do the caregivers manage the balance between providing necessary assistance and encouraging residents to maintain their own independence?
  • 6Can you tell us more about the dining experience and how much input residents have regarding their daily meal menus?

Personalized based on this facility's data

Source: 10 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

9total
12deficiencies
Jan 24, 2025Follow-up
Housekeeping and FurnishingsC-tag not explicitly provided in text

The facility failed to maintain an environment free of hazards by leaving personal care products and disposable razors accessible to residents with dementia. Specifically, various hygiene products and an unidentified liquid in a milk jug were left on an open shelf in a common bathroom. This created a risk of ingestion or accidental injury for residents with wandering behaviors.

Jan 24, 2025Follow-up
Housekeeping and FurnishingsD 079

The facility failed to maintain an environment free of hazards by leaving personal care products and double-blade disposable razors accessible to residents with dementia. Specifically, various hygiene products and an unidentified liquid in a milk jug were found on accessible shelves in a common bathroom. Additionally, the facility lacked a written policy for the storage of personal care products on the back hall unit.

Oct 20, 2023Follow-up
Health CareD 273

The facility failed to ensure health care referral and follow-up for a resident following a hospitalization. Specifically, the facility did not schedule a required follow-up appointment with a cardiology provider for a resident diagnosed with heart arrhythmia and heart block.

Oct 20, 2023Follow-up
Health CareC-0902

The facility failed to ensure health care referral and follow-up for a resident following a hospitalization. Specifically, the facility did not schedule a required follow-up appointment with a cardiology provider for a resident with new diagnoses of heart arrhythmia and heart block.

Medication AdministrationC-1004

The facility failed to ensure medications were administered as ordered for several residents during medication passes. This included errors in administering controlled substances, eye drops, topical gels, and supplements, such as failing to allow the required 3 to 5-minute interval between different eye drop instillations.

Oct 22, 2021Follow-up
Housekeeping And FurnishingsD 074

The facility failed to ensure that walls, ceilings, and floors were kept clean and in good repair. Specific issues included water stains, mold-like staining, and dust accumulation on ceilings and air registers in several resident bathrooms, as well as torn floor mats and damaged door hardware in the back hall shower room.

Oct 22, 2021Follow-up
Housekeeping And FurnishingsC-tag not explicitly provided

The facility failed to ensure that walls, ceilings, and floors were kept clean and in good repair. Specific issues included water stains, mold/black stains, and damaged sheetrock in resident bathrooms, as well as torn floor mats, loose door knobs, and cracked baseboards in the back hall shower room. Additionally, exit doors were found with missing threshold seals and accumulated debris.

Apr 24, 2017Follow-up
Housekeeping And Furnishings0074

The facility failed to keep the bathroom floor shared by residents in rooms #43 and #44 and the electrical equipment in room #44 clean and in good repair. Specifically, the commode had poorly applied caulk, the floor around the commode was wet, and a tea-colored liquid oozed from the tile edges when stepped on.

Nov 13, 2015Other
Nutrition and Food ServiceD 283

The facility failed to protect food from contamination during breakfast service. Staff used used plates for seconds, touched the eating surfaces of plates with gloved thumbs, and used serving utensils that were returned to the food pan without changing gloves.

Medication AdministrationD 358

The facility failed to administer medications in accordance with physician orders, resulting in a 13% error rate. Specifically, a resident was not given calcium supplements with food as ordered, and errors were noted regarding the administration of medications for diabetes, blood pressure, and supplements.

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References & Resources

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