Piedmont Village at Newton
Reviewer concerns include persistent unpleasant odors throughout the facility (mentioned by 4 reviewers) — investigate before committing.
based on 7 Google reviews
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What this means for your family
While one reviewer highly recommends the staff's advocacy for residents, the recurring reports of severe odors and poor sanitation are significant red flags. If you consider this facility, you must personally inspect the cleanliness of the rooms and bathrooms and ask specifically about their protocols for hygiene and resident meal assistance.
Google Reviews
Google Reviews
7 reviews on Google“Families should exercise extreme caution, as multiple reviewers report severe issues with facility cleanliness, unpleasant odors, and a lack of basic hygiene in common areas. While one experienced caregiver praised the director and staff as highly caring advocates, the prevailing sentiment across several visits highlights significant concerns regarding resident care and sanitation.”
Quality Themes
Tap a score for detailsStrengths
- Caring and involved leadership
- High-quality meal preparation
Concerns
- Persistent unpleasant odors throughout the facility (mentioned by 4 reviewers)
- Poor sanitation and cleanliness in common areas (mentioned by 2 reviewers)
- Unresponsive or indifferent staff members (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 7 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the leadership team here; how involved is the management in the day-to-day care of the residents?
- 2Since we know how important a pleasant environment is, what specific cleaning and sanitation schedules are in place for the common areas?
- 3We are looking forward to great dining experiences; could you tell us more about the meal preparation process and how much variety is offered?
- 4What steps are taken to ensure the facility stays fresh and well-maintained for the residents' comfort?
- 5Could you walk us through the protocol for handling a medical emergency or a sudden change in a resident's health during the night?
- 6What kind of daily activities or social outings are available to help residents stay engaged with one another?
Personalized based on this facility's data
Key Review Excerpts
“the director & staff of this small facility are by far the most caring & involved advocates for the elderly & infirmed with whom I have ever dealt.”
“They let them sit and get bed sores and if they’re not awake they won’t wake them Up to eat meals so the employees won’t have to deal with the resident!”
“I asked 3 different staff for help to transfer a patient so I could install what I had brought. I asked 3 different staff for help and they could care less.”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Jan 7, 2026Complaint
The facility failed to update Resident #2's care plan to reflect a change in condition involving increased falls and decreased appetite. Although changes were noted in late October 2025, there was no documentation of a care plan update within the required timeframe following the resident's admission to hospice services.
Jan 7, 2026Complaint
The facility failed to update a resident's care plan within 10 days of a significant change in condition. Specifically, after a resident was admitted to hospice care on 11/18/25, there was no documentation that the care plan was revised to reflect this change.
Jun 28, 2019Follow-up
The facility failed to ensure a supervisor of personal care aides was on duty in the building during the first and second shifts. Specifically, for 5 out of 24 sampled shifts between May 4, 2019, and June 9, 2019, there was no supervisor present on the second shift despite a census of 36 residents.
Jun 28, 2019Complaint
The facility failed to ensure a supervisor of personal care aides was on duty during the first and second shifts on 5 out of 24 sampled shifts between 05/04/19 and 06/09/19. Specifically, no supervisor was present on the second shift on May 18, May 19, June 1, June 2, and June 9, 2019.
May 31, 2018Follow-up
The facility failed to maintain clean and well-repaired walls, floors, and fixtures. Specific issues included mold, mildew, and staining in common shower areas and bathrooms in Zones 3 and 5, a broken wall fixture, and stained carpeting in a resident room in Zone 2.
May 3, 2018Follow-up
The facility failed to maintain clean and well-repaired walls, floors, and fixtures in common areas and resident rooms. Specific issues included mold, mildew, and staining in common shower areas and bathrooms, broken fixtures, and damaged or dirty carpeting and bedding in resident rooms.
May 3, 2018Follow-up
The facility failed to maintain clean and well-repaired walls, floors, and fixtures in common areas and resident rooms. Specific issues included mold, mildew, and dirt buildup in shower areas and bathrooms, broken fixtures, a broken porcelain sink, and stained carpeting in a resident room.
Jan 12, 2017Follow-up
The facility failed to maintain clean and well-repaired walls, ceilings, and floors. Specific issues included missing light covers in common areas and resident rooms, unpainted drywall in the dining room, and dirty surfaces in the linen closet, exit door, and bathrooms. Additionally, repairs were needed for floor stains, wall vents, and peeling ceiling textures.
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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