Nursing HomeMedicaid Medicare 5-star

Abernathy Laurels

Strong Medicare quality ratings; public reviewers often praise effective physical and occupational therapy. Still worth an in-person visit.

102 Leonard Avenue, Newton, NC 28658|174 beds|Licensed & active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

3.7/5

based on 64 Google reviews

(828) 464-8260 Directions Website

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What this means for your family

Abernathy Laurels has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: effective physical and occupational therapy and beautiful, well-maintained facility. Review the component ratings and current source records before deciding.

Google Reviews

68 public Google reviews available

Abernathy Laurels presents a polarized experience for families, with many praising the facility's physical beauty, effective rehabilitation therapy, and compassionate nursing staff. However, a significant number of reviewers report serious concerns regarding understaffing, poor communication during medical emergencies, and inconsistent standards of basic hygiene and care for long-term residents.

Quality Themes

Tap a score for details

Strengths

Effective physical and occupational therapy
Beautiful, well-maintained facility
Compassionate and attentive nursing staff
Variety of meal choices and amenities

Concerns

Severe understaffing leading to neglect (mentioned by 6 reviewers)
Poor communication regarding medical incidents and discharge (mentioned by 5 reviewers)
Inconsistent hygiene and basic care (bathing, clothing changes) (mentioned by 3 reviewers)
Unprofessional or dismissive administrative staff (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 68 analyzed

How They Respond to Reviews

70%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1Given the high capacity of 174 residents, could you walk me through your current staffing model and how you ensure consistent daily care for each individual?
2I noticed that communication is a top priority for families; what is your standard process for updating us on medical changes or incidents involving my loved one?
3With the therapy services being a noted strength here, how do you coordinate those sessions with daily hygiene routines to ensure residents remain comfortable and well-cared for?
4I see that you actively respond to feedback online; how do you use that input from families to improve your internal administrative and care processes?
5Could you describe the variety of daily activities available and how you encourage residents to participate to ensure they feel engaged and connected to the community?
6Regarding medication management, what systems do you have in place to ensure accuracy and timely administration for residents with complex health needs?

Personalized based on this facility's data

Key Review Excerpts

“My father went to Abernethy Laurels rehab after breaking his hip in late December. He then transitioned to skilled nursing and recently moved to the assisted living section. We could not imagine a better place for dad!”

Long-term resident's family · 2025★★★★★

“The staff here was very compassionate, helping me along with her. Sure, they are shortstaffed just as all places are these days . But this didn't stop them from doing their very best with loving care.”

Long-term resident's family · 2022★★★★★

“The community suffers from severe mismanagement, including inconsistent care, understaffing, and a concerning number of over-medicated residents.”

Family member · 2024★☆☆☆☆

Source: 68 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.77hrs

Registered nurses for medical care

Total Nursing

4.18hrs

All nurses + aides combined

Staff Turnover

35%

Lower is better (< 30% = good)

RN Turnover

27%

Lower is better (< 30% = good)

This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents needing more daily help over time

↓ Lower is better

This Facility26.3%

Worse than Avg

Here

26.3%

14.4%

16.4%

Catawba

16.5%

Residents with depression symptoms

↓ Lower is better

This Facility0.4%

Better than Avg

Here

0.4%

12.1%

5.4%

Catawba

0.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility29.8%

Mixed vs Avgs

Here

29.8%

19.5%

21.5%

Catawba

31.3%

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility28.3%

Worse than Avg

Here

28.3%

19.4%

21.0%

Catawba

25.1%

Residents vaccinated for pneumonia

↑ Higher is better

This Facility99.8%

Better than Avg

Here

99.8%

93.4%

91.7%

Catawba

94.3%

Residents whose walking got worse

↓ Lower is better

This Facility22.0%

Worse than Avg

Here

22.0%

15.3%

20.2%

Catawba

19.3%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility98.0%

Better than Avg

Here

98.0%

79.8%

78.1%

Catawba

90.9%

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility98.4%

Better than Avg

Here

98.4%

81.8%

80.1%

Catawba

95.0%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility1.4%

Mixed vs Avgs

Here

1.4%

1.6%

1.5%

Catawba

0.9%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

7findings in history

Latest survey: 1 · well below NC avg (5.6)

Abernathy Laurels shows a recurring problem with emergency power systems, cited three times across different surveys, suggesting ongoing challenges with backup generators. The facility has also had issues with safety supervision, respiratory care, resident rights, and emergency exit maintenance. While all deficiencies show correction dates, the repeated power system violations indicate some problems may persist and warrant discussion during your visit.

Sep 5, 2025Routine1 finding

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jul 11, 2024Routine4 findings

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Apr 13, 2023Routine1 finding

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

May 5, 2022Routine1 finding

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Abernathy Laurels

Organization Type

nonprofit

Chain Affiliation

Chain Name

Everyage Senior Living

Chain Size

4 facilities nationwide

Chain avg rating: 4.5/5 · Rank 1 of 4 (Highest rating)

Ownership & Management

Owners

Everyage

Owner · Organization

Everyage

Owner · Organization

Key personnel

Bolick, LawrenceOfficer / DirectorBranch, AnthonyOfficer / DirectorClapp, KennethOfficer / DirectorErdman, CharlesOfficer / DirectorGilliam, Jeffrey JOfficer / Director

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(828) 464-8260

abernethylaurels.org

102 Leonard Avenue

Newton, NC 28658

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

64 reviews from families & visitors

Official Website

Visit abernethylaurels.org

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.