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Nursing HomeMedicaid Top Rated

Philadelphia Protestant Home

Strong Medicare quality ratings; families often praise clean, well-maintained facility and grounds. Still worth an in-person visit.

6500 Tabor Road, Northeast Philadelphia · Philadelphia, PA 19111116 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.7/5

based on 204 Google reviews

5
4
3
2
1
Philadelphia Protestant Home Nursing Home in Philadelphia, PA — Street View
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What this means for your family

The Philadelphia Protestant Home is highly regarded for its beautiful campus, cleanliness, and active social environment, making it a strong candidate for long-term or memory care. However, families should be aware of reported difficulties in reaching staff by phone and should specifically inquire about weekend staffing ratios and communication protocols to ensure their loved one's needs are met consistently.

Google Reviews

Google Reviews

204 reviews analyzed
The Philadelphia Protestant Home is widely praised for its clean, well-maintained campus and a welcoming atmosphere that many families describe as feeling like home. While the majority of reviewers highlight attentive staff and excellent amenities, a minority of families have raised serious concerns regarding communication, responsiveness to medical needs, and the quality of rehabilitation services.

Quality Themes

Tap a score for details
Food8.0Staff8.0Clean9.0Activities9.0Meds7.0Memory8.0Comms4.0Value5.0

Strengths

  • Clean, well-maintained facility and grounds
  • Friendly and welcoming staff
  • Strong sense of community and resident engagement
  • Efficient and secure visitor check-in system

Concerns

  • Poor communication and difficulty reaching staff by phone (mentioned by 4 reviewers)
  • Inadequate or slow response times for medical assistance, especially on weekends (mentioned by 3 reviewers)
  • Subpar quality of physical rehabilitation services (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'18(3)'20(3)'22(3)'24(66)'26(11)

Distribution

5
140
4
8
3
3
2
3
1
7

How They Respond to Reviews

10%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the strong sense of community mentioned by residents, what specific activities or social programs are currently most popular for new arrivals to help them feel at home?
  • 2I noticed the facility has a 5-star staffing rating, but could you walk me through the best way for family members to stay in touch with the nursing team if we have questions about our loved one's care?
  • 3How does the facility ensure consistent medical oversight and timely response to resident needs, particularly during weekend hours?
  • 4With the recent health inspections noting a few areas for improvement, could you share what specific steps the management team is taking to enhance the quality of the physical rehabilitation services offered here?
  • 5Since the facility has a very secure visitor check-in process, what is the best way for us to coordinate visits or schedule updates with staff to ensure we are always in the loop?
  • 6I see that you prioritize maintaining a clean and well-kept environment; how do you balance these high standards with ensuring that staff remain readily available to address resident requests throughout the day?

Personalized based on this facility's data


Key Review Excerpts

The property and grounds are so beautifully maintained it’s a gem in the middle of a city neighborhood.

Memory care family member · 2024★★★★★

I have been to many nursing facilities that completely smell like urine! This one was impressive and I feel so at peace that my cousin is there safe - meeting new people.

Long-term resident's family · 2024★★★★★

My mom is now here at the Philadelphia Protestant Home in the Memory Care unit and i feel like she’s in good hands. I know she’s eating regularly, getting her vitamins & medications on schedule, having daily activities and consistent human interactions.

Memory care family member · 2026★★★★
Source: 204 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.72hrs
96%
Registered nurses for medical care
Total Nursing
3.92hrs
96%
All nurses + aides combined
Staff Turnover
19%
Lower is better (< 30% = good)
RN Turnover
16%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

13

measures

Worse Than Avg

1

measures

Mixed Results

3

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility98.4%
Better than Avg
Here
98.4%
US
93.4%
PA
87.1%
Philadelphia
78.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility28.2%
Worse than Avg
Here
28.2%
US
15.3%
PA
18.4%
Philadelphia
13.4%
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.9%
Better than Avg
Here
1.9%
US
12.1%
PA
8.3%
Philadelphia
12.2%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility10.2%
Better than Avg
Here
10.2%
US
15.4%
PA
17.8%
Philadelphia
12.0%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility98.9%
Better than Avg
Here
98.9%
US
95.5%
PA
93.5%
Philadelphia
91.6%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility12.7%
Better than Avg
Here
12.7%
US
19.5%
PA
19.9%
Philadelphia
14.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility89.1%
Better than Avg
Here
89.1%
US
79.7%
PA
68.7%
Philadelphia
49.8%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility87.8%
Better than Avg
Here
87.8%
US
81.8%
PA
69.2%
Philadelphia
51.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.4%
Mixed vs Avgs
Here
1.4%
US
1.6%
PA
1.4%
Philadelphia
0.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
Well below state avg (10.1)

This facility shows concerning patterns with fire safety issues and electrical systems appearing repeatedly across all three surveys, indicating ongoing problems despite reported corrections. Emergency preparedness deficiencies emerged in the most recent 2025 survey, while medication management issues were noted in earlier inspections. Although all deficiencies show correction dates, the recurring nature of safety violations warrants careful consideration during your visit.

Jun 27, 2025Routine
23
0225ModerateCorrected

Egress Deficiencies

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

0324ModerateCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0345ModerateCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0346ModerateCorrected

Smoke Deficiencies

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

0353ModerateCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355ModerateCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0918ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0923ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0585ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0321ModerateCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0363ModerateCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0712ModerateCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0920ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0561MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0689MinorCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0947MinorCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0004MinorCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0007MinorCorrected

Emergency Preparedness Deficiencies

Address patient/client population and determine types of services needed.

0009MinorCorrected

Emergency Preparedness Deficiencies

Include a process for Emergency Preparedness collaboration.

0039MinorCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0100MinorCorrected

Construction Deficiencies

Meet other general requirements.

0291MinorCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

Sep 19, 2024Routine
5
0342ModerateCorrected

Smoke Deficiencies

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

0847ModerateCorrected

Administration Deficiencies

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

0372ModerateCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0689MinorCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0758MinorCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Nov 3, 2023Routine
15
0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0918ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0883ModerateCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0225ModerateCorrected

Egress Deficiencies

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

0291ModerateCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0353ModerateCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372ModerateCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0541ModerateCorrected

Services Deficiencies

Install properly constructed and protected linen or trash chutes.

0923ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0610MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0623MinorCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0759MinorCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0825MinorCorrected

Quality of Life and Care Deficiencies

Provide or get specialized rehabilitative services as required for a resident.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0881MinorCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Philadelphia Protestant Home

Organization Type

nonprofit

Ownership & Management

Key personnel

Dubyk, JohnW-2 Managing EmployeeHoneyford, JenniferW-2 Managing EmployeeStolte, JustinW-2 Managing EmployeeHoneyford, JenniferOfficer / DirectorStolte, JustinOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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