Pennswood Village Personal Care Home
Families consistently rate this highly — reviewers highlight compassionate and friendly caregivers. Schedule a visit to confirm the fit.
based on 24 Google reviews
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What this means for your family
This facility is an excellent choice if you prioritize high-quality, compassionate care and beautiful, resort-style amenities. However, families should be prepared for a high price point and may want to inquire about management practices during their tour.
Google Reviews
Google Reviews
24 reviews analyzed“Pennswood Village is highly regarded for its beautiful, resort-like grounds and exceptionally compassionate caregivers. While many families praise the long-term quality of care and the well-maintained facilities, some reviewers note that the community is expensive and have expressed uncertainty regarding management.”
Quality Themes
Strengths
- Compassionate and friendly caregivers
- Beautifully maintained, resort-like grounds
- Exceptional facility amenities and layout
- Long-term history of quality care
Concerns
- High cost of living (mentioned by 2 reviewers)
- Uncertainty regarding management quality
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1With such a beautiful, resort-like layout, what are some of the favorite outdoor spaces or amenities that residents enjoy most during their free time?
- 2We've heard wonderful things about the compassion of your caregivers; how do you ensure that this high level of personalized care remains consistent across all shifts?
- 3Could you walk us through the protocol for handling medical emergencies or unexpected health changes during the overnight hours?
- 4As we plan for the long term, how do you approach transparency regarding management decisions and facility updates for the families?
- 5What kind of daily activities or social outings are organized to help residents make the most of the lovely grounds here?
- 6Given the premium nature of the services provided, how do you ensure that the care and amenities delivered provide great overall value for the families?
Personalized based on this facility's data
Key Review Excerpts
“They’ve taken great care of our grandparents for over a decade, calling us anytime something has happened to them.”
“My mother is in their assisted living unit called Barclay. They have the nicest, most compassionate caregivers. Jury's still out on the management.”
“Their assistant living and full care areas are unbelievably maintained and staffed with caring employees. The whole facility is beautifully decorated. The pools are like ones you see at a resort.”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2021 and 2025, Pennswood Village Personal Care Home underwent 40 inspections, resulting in 17 clean reports and 58 recorded violations. Documented findings include issues regarding administrative training, emergency preparedness, and protocols for resident privacy and information security.
Oct 15, 2025Routine
A direct care staff person lacked a high school diploma, GED, or active registry status on the Pennsylvania nurse aide registry.
The home lacked documentation of written notification to the local fire department regarding the home's address, bedroom locations, and evacuation assistance needs.
During a fire drill on 9/28/25, the home failed to evacuate one resident, evacuating only 33 of 34 residents.
A bottle of Aged Black Garlic was found in a resident's medication cabinet without a current order.
Dec 9, 2024Routine
Resident #1's medical evaluation indicated a need for body positioning/movement assistance but lacked specific details regarding that need.
Resident #2's annual medical evaluation indicated a need for body positioning/movement assistance but lacked specific details regarding that need.
A bottle of Saline Nasal Spray was found in a resident's medication drawer that was not listed on the resident's current medication order.
Aug 10, 2023Routine
A resident's written-home contract was not completed until one week after admission.
An uncovered and unattended trash can was found in the ladies' room.
A resident's enabler bar was not covered, posing a safety hazard.
Four dented cans of chicken noodle soup were found in the food storage area.
Sep 1, 2022RoutineCleanReport
No deficiencies found during this inspection.
Aug 18, 2022Routine
The 2022 staff training plan did not include the dates, times, and locations of scheduled training for the upcoming year.
Emergency telephone numbers for the nearest hospital and fire department were not posted on or by the telephone in resident rooms.
A bed in a resident room was equipped with enabler bars more than 8 inches wide that were not covered.
Unannounced fire drills were not conducted during the months of December 2021 and January 2022.
Apr 12, 2022Routine
A staff member used disrespectful language toward a resident, stating the resident would 'break my back' and suggesting they belong in a skilled unit due to their care needs.
Jul 27, 2021Routine
Resident #2's MAR indicated they were self-administering nasal spray and eye drops, despite the DME indicating they are not capable of self-administration.
Two full blister packs of medication were found unattended and unlocked on a mobile desk near the activities room.
The pharmacy label for Resident #1's Aleve contained incorrect administration instructions that did not match the physician's order.
Oct 26, 2020Routine
Medication for Resident #1 was unavailable in the home, and multiple discrepancies were found between glucometer readings and MAR documentation.
The support plan for Resident #3 was not signed or dated by the resident or the Assessor.
Ownership & Operations
Who Operates This Facility
Pennswood Village
nonprofit
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
24 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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