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Nursing HomeMedicaid

Pataskala Oaks Care Center

Strong Medicare quality ratings; families often praise compassionate and friendly nursing staff. Still worth an in-person visit.

144 East Broad Street, Pataskala, OH 4306286 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
3.6/5

based on 34 Google reviews

5
4
3
2
1
Pataskala Oaks Care Center Nursing Home in Pataskala, OH — Street View
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What this means for your family

This facility has a dedicated rehab team and many staff members who are praised for their compassion. However, because multiple reviewers noted that care quality seems to improve when family is present, we strongly recommend frequent, unannounced visits and maintaining proactive communication with the administration to ensure your loved one's needs are consistently met.

Google Reviews

Google Reviews

34 reviews on Google
Pataskala Oaks Care Center receives highly polarized feedback, with some families praising the compassionate staff and clean environment, while others report serious concerns regarding neglect and poor communication. While several reviewers highlight positive experiences with nursing and rehab staff, there is a recurring theme suggesting that the quality of care may fluctuate depending on whether family members are present to monitor the situation.

Quality Themes

Tap a score for details
Food3.0Staff6.0Clean7.0Activities8.0MedsN/AMemory7.0Comms3.0ValueN/A

Strengths

  • Compassionate and friendly nursing staff
  • Clean, well-maintained facility
  • Effective rehabilitation therapy team
  • Responsive to family involvement

Concerns

  • Poor communication and difficulty reaching residents by phone (mentioned by 3 reviewers)
  • Neglect and lack of basic hygiene/personal care (mentioned by 4 reviewers)
  • Subpar food quality and taste (mentioned by 3 reviewers)
  • Staff responsiveness to call lights (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(1)'19(8)'21(2)'23(1)'25(1)'26(2)

Distribution · 38 analyzed

5
21
4
4
3
2
2
1
1
10

How They Respond to Reviews

20%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1I noticed some families have had trouble reaching their loved ones by phone; what is the best way for us to stay in regular contact with our family member here?
  • 2With the recent focus on improving communication, what systems do you have in place to ensure families are kept updated on their loved one’s daily care and health status?
  • 3I understand that maintaining personal hygiene is a top priority for our family; could you walk us through the daily routine for assisting residents with bathing and grooming?
  • 4Could you tell me more about the dining experience and how you accommodate resident preferences or feedback regarding the quality and variety of meals?
  • 5Given the importance of prompt care, how does your team prioritize and manage call light responses during peak hours or shift changes?
  • 6What does a typical day look like for residents in terms of social engagement and activities, and how do you encourage participation?

Personalized based on this facility's data


Key Review Excerpts

The staff took exceptional care of my boyfriends mother during her stay. I highly recommend this center for your loved ones to be cared for, and in good hands.

Long-term resident's family · 2021★★★★★

The lack of communication with my sister and myself was concerning. They gased us over the phone, but when we showed up and surprised them, things were different.

Long-term resident's family · 2024☆☆☆☆

The building and rooms are kept clean, every employee I've met has been helpful and friendly, and mom's only complaint about the food is that there's too much of it.

Rehab patient's family · 2022★★★★★
Source: 34 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.51hrs
68%
Registered nurses for medical care
Total Nursing
4.52hrs
OK
All nurses + aides combined
Staff Turnover
14%
Lower is better (< 30% = good)
RN Turnover
0%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

12

measures

Worse Than Avg

1

measures

Mixed Results

4

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility63.0%
Worse than Avg
Here
63.0%
US
12.1%
OH
28.2%
Licking
24.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility1.3%
Better than Avg
Here
1.3%
US
15.4%
OH
9.4%
Licking
6.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility2.4%
Better than Avg
Here
2.4%
US
14.4%
OH
5.8%
Licking
3.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility4.5%
Mixed vs Avgs
Here
4.5%
US
15.3%
OH
6.9%
Licking
3.7%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility27.4%
Mixed vs Avgs
Here
27.4%
US
19.5%
OH
25.4%
Licking
29.0%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.4%
Better than Avg
Here
99.4%
US
93.4%
OH
92.6%
Licking
92.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility96.9%
Better than Avg
Here
96.9%
US
81.8%
OH
78.4%
Licking
79.8%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility91.8%
Better than Avg
Here
91.8%
US
79.7%
OH
75.6%
Licking
82.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
OH
1.2%
Licking
0.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

11deficiencies
2penalties
Above state avg (10.1)
3 complaint-triggered
$75,071 in fines

This facility shows persistent issues across multiple surveys, with recurring problems in medication management, safety protocols, and care planning appearing on every recent inspection. Most concerning is the pattern of repeated deficiencies in fire safety systems and pharmacy services that continue from 2023 through 2025, suggesting challenges with sustaining corrections. Families have filed complaints that resulted in findings about activities programming and living conditions, indicating resident or family concerns about care quality.

Aug 25, 2025Routine
15
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0915Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper power supply for life support equipment.

0552Potential for harm · PatternCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0686Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0271Potential for harm · PatternCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0881Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

Apr 25, 2024Routine
16
0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0511Potential for harm · WidespreadCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0805Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0803Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jan 31, 2024Complaint
2
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nov 19, 2023Complaint
1
0680Minimal · WidespreadCorrected

Quality of Life and Care Deficiencies

Ensure the activities program is directed by a qualified professional.

Mar 23, 2023Routine
17
0757Immediate jeopardy · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0697Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0888Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Ensure staff are vaccinated for COVID-19

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0644Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0756Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Federal Penalties

Fine

Dec 26, 2023

$7,625

Fine

Nov 6, 2023

$4,233

Ownership & Operations

Who Operates This Facility

Owner / Operator

Pataskala Oaks Care Center

Organization Type

for profit

Chain Affiliation

Chain Name

Nursing Care Management of America

Chain Size

5 facilities nationwide

Chain avg rating: 3.4/5 · Rank 2 of 5

Ownership & Management

Owners

Farley, James

Owner

25%

Scharfenberger, C Susan

Owner

5%

Scharfenberger, Michael

Owner

25%

Wynne, Timothy

Owner

30%

Key personnel

St. John, KevinContracted Managing EmployeeFarley, JamesOfficer / DirectorScharfenberger, C SusanOfficer / DirectorScharfenberger, MichaelOfficer / DirectorWynne, TimothyOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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