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Strong Medicare quality ratings; public reviewers often praise dedicated and professional physical/occupational therapy team. Still worth an in-person visit.
based on 133 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record · 3 findings in latest survey
Parkview Rehabilitation Center at Winter Park has a strong overall Medicare rating. Public reviewers frequently mention: dedicated and professional physical/occupational therapy team and clean and well-maintained facility environment. Review the component ratings and current source records before deciding.
Parkview Rehabilitation Center receives highly polarized feedback, with some families praising the dedicated therapy team and compassionate nursing staff, while others report severe concerns regarding neglect, poor hygiene, and disorganized medication management. While many reviewers highlight a clean environment and professional rehab services, a significant number of negative reports describe issues with call-light response times, inadequate staffing, and poor communication with families.
Quality Themes
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Concerns
Rating Trends
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Distribution · 121 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“The rehab healthcare team was caring and professional, and helped her to recover, and regain her strength to return home. Her social worker was great and provided us with information and an attentive ear.”
“The nurses are all pretty nice but the way things are handled needs improvement. My mum was there for about 2 weeks and not once did I ever speak to any of her therapists about her progress.”
“I was recently a patient there and was very impressed. The care and attention to patients is exceptional. The nursing staff was very diligent with their level of care and insuring patient's treatments medications were perfect.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
2
measures
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has had 17 deficiencies across 5 surveys, with families filing two complaint reports that triggered federal investigations. The most recurring issues involve resident assessment and care planning, quality of care delivery, and fire safety systems. While all deficiencies show correction dates from the provider, the pattern of complaints and repeated problems across multiple surveys in core care areas suggests families should carefully evaluate this facility's consistency in maintaining standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Parkview Rehabilitation Center at Winter Park
for profit
Sovereign Healthcare Holdings
43 facilities nationwide
Chain avg rating: 3.5/5 · Rank 23 of 43
Owners
Sovereign Healthcare Holdings LLC
Owner · Organization
Cronquist 2015 Family Tr
Owner (parent company) · Organization
John J Notermann Business Tr
Owner (parent company) · Organization
Mangine, John
Owner (parent company)
Notermann, Brenda
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
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Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
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Google Reviews
133 reviews from families & visitors
Official Website
Visit parkviewrehabilitation.com
Medicare data downloads
Original nursing home datasets
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