Nursing Home Medicare 5-star

Mayflower Healthcare Center

Strong Medicare quality ratings; public reviewers often praise beautiful, well-maintained grounds and facilities. Still worth an in-person visit.

1850 Mayflower Court, Winter Park, FL 32792|60 beds|Licensed & active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

4.5/5

based on 172 Google reviews

(407) 672-1620 Directions Website

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What this means for your family

Mayflower Healthcare Center has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: beautiful, well-maintained grounds and facilities and high-quality, restaurant-style dining. Review the component ratings and current source records before deciding.

Google Reviews

178 public Google reviews available

The Mayflower Healthcare Center is widely regarded as a beautiful, resort-like facility with high-quality dining and well-maintained grounds. While many families praise the professional staff and the quality of rehab services, a subset of reviewers reports significant concerns regarding inconsistent nursing care, slow response times, and issues with cleanliness in resident rooms.

Quality Themes

Tap a score for details

Strengths

Beautiful, well-maintained grounds and facilities
High-quality, restaurant-style dining
Professional and friendly staff
Effective rehabilitation services

Concerns

Inconsistent or neglectful nursing care (mentioned by 3 reviewers)
Poor room cleanliness and hygiene issues (mentioned by 3 reviewers)
High cost relative to perceived value (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 178 analyzed

137

How They Respond to Reviews

0%response rate

Questions for Your Tour

1Given the facility's beautiful grounds and restaurant-style dining, how do you ensure that the high standard of the common areas is consistently reflected in the daily housekeeping and hygiene maintenance of individual resident rooms?
2With a 5-star staffing rating, what specific processes do you have in place to ensure that nursing care remains consistent and attentive across all shifts?
3Could you walk me through your protocol for medical emergencies and how you communicate updates to family members during urgent situations?
4What types of daily social or enrichment activities are currently the most popular among residents, and how do you encourage participation for those who might be more reserved?
5Considering the premium nature of the care provided here, what specific amenities or services do you feel offer the greatest value to families compared to other local options?
6Regarding the two recent state violations, could you share what steps the facility has taken to address those specific concerns and prevent them from recurring?

Personalized based on this facility's data

Key Review Excerpts

“The staff and everybody were amazing, Rooms were kept pristine , my loved one was well taken care of, food great he said . If you’re lucky enough to get your loved one in here, especially for rehab you don’t have to worry.”

Rehab patient's family · 2024★★★★★

“The facility is great but the care she received or should I say didn’t receive is the problem. Many times I was there after work and no one would even come into her room for to check and see if she needed to use the bathroom or anything.”

Long-term resident's family · 2025★☆☆☆☆

“My children are satisfied knowing i am in a community with exercise , medical facilities and 24/7 security. . There are friends and activities galore. The food is delicious. Aging has been made easier and more rewarding by my move to The Mayflower.”

Resident · 2021★★★★★

Source: 178 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

1.76hrs

Registered nurses for medical care

Total Nursing

5.50hrs

All nurses + aides combined

Staff Turnover

41%

Lower is better (< 30% = good)

RN Turnover

33%

Lower is better (< 30% = good)

This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility24.4%

Worse than Avg

Here

24.4%

19.0%

10.5%

Orange

8.8%

Residents needing more daily help over time

↓ Lower is better

This Facility20.6%

Worse than Avg

Here

20.6%

13.9%

8.7%

Orange

9.9%

Residents on antipsychotic medication

↓ Lower is better

This Facility4.1%

Better than Avg

Here

4.1%

15.4%

8.6%

Orange

8.3%

Residents with depression symptoms

↓ Lower is better

This Facility2.8%

Mixed vs Avgs

Here

2.8%

12.8%

4.6%

Orange

2.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility20.0%

Worse than Avg

Here

20.0%

19.5%

14.4%

Orange

12.1%

Residents whose walking got worse

↓ Lower is better

This Facility16.8%

Worse than Avg

Here

16.8%

14.1%

9.5%

Orange

12.1%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility92.0%

Mixed vs Avgs

Here

92.0%

79.8%

94.7%

Orange

93.8%

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility94.3%

Mixed vs Avgs

Here

94.3%

82.0%

95.2%

Orange

92.0%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.3%

Better than Avg

Here

0.3%

1.6%

1.5%

Orange

1.2%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

7findings in history

Latest survey: 0 · well below FL avg (7.3)

Mayflower Healthcare Center shows a moderate compliance record with 9 deficiencies across 3 surveys, all corrected by the facility. The most frequent issues involve electrical systems (emergency generator problems appearing twice) and resident rights violations including medication self-administration restrictions and inadequate family communication about resident incidents. Fire safety and emergency preparedness deficiencies also occurred but appear resolved, suggesting the facility addresses identified problems.

Feb 20, 2025Routine3 findings

0918Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Feb 8, 2024Routine4 findings

0355Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Mayflower Healthcare Center

Organization Type

nonprofit

Ownership & Management

Owners

Undisclosed

Ownership Data Not Available · Organization

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(407) 672-1620

themayflower.com

1850 Mayflower Court

Winter Park, FL 32792

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

172 reviews from families & visitors

Official Website

Visit themayflower.com

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.