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Nursing HomeMedicaid Investigative

Alwyn C Cashe State Veterans Nursing Home

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

5255 Raymond St, Baldwin Park · Orlando, FL 32803112 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
5.0/5

based on 7 Google reviews

5
4
3
2
1
Alwyn C Cashe State Veterans Nursing Home Nursing Home in Orlando, FL — Street View
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7/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (1/5 stars)
  • Above-median deficiencies (11 vs median 6.0)
  • High staff turnover (83%)
  • High RN turnover (84%)

Bottom 25% in FL · Meets national RN staffing standard · Above recommended total nurse staffing · Very high staff turnover · Worst in FLORIDA DEPARTMENT OF VETERANS' AFFAIRS chain · $68,731 in fines · Abuse citation

Source: Medicare data

What this means for your family

This facility is highly regarded for its compassionate and attentive nursing and therapy staff, which provides significant peace of mind to families. Because the available reviews are overwhelmingly positive but lack detail on operational specifics like food or activities, we recommend scheduling a tour to observe daily routines and asking about their specific protocols for resident engagement.

Google Reviews

Google Reviews

7 reviews on Google
The Alwyn C. Cashe State Veterans Nursing Home receives high praise from family members who highlight the kindness, patience, and attentiveness of the nursing and physical therapy staff. Reviewers consistently describe the facility as clean and note that the staff maintains a friendly, personable demeanor that provides peace of mind to families.

Quality Themes

Tap a score for details
FoodN/AStaff10.0Clean10.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Attentive and kind nursing staff
  • Clean and well-maintained environment
  • Professional and patient physical therapy team
  • Friendly and personable atmosphere

Rating Trends

Tap a year to see what changed

2345.02023(1)5.02024(4)5.02025(3)1.02026(1)

Distribution · 9 analyzed

5
8
4
0
3
0
2
0
1
1

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the recent focus on health inspection standards, what specific steps is the facility taking to improve compliance and ensure the highest quality of care for residents?
  • 2I noticed the facility has a strong 4-star staffing rating; how does this consistent level of staffing translate into the daily support provided to residents?
  • 3With 11 state violations reported over the past year, could you walk me through the process of how you address and resolve these types of operational challenges?
  • 4The reviews frequently highlight the kindness of your nursing and physical therapy teams; how do you foster this culture of patient, attentive care among your staff?
  • 5Could you describe the daily activity schedule and how the staff works to keep residents engaged and social within the community?
  • 6In the event of a medical emergency, what is your protocol for coordinating care and keeping family members informed in real-time?

Personalized based on this facility's data


Key Review Excerpts

Thank you Jennifer the nurse and thank you Jennifer the physical therapist for being attentive and kind with the needs of my father. Everyone in this nursing home display such kindness and patience and all respond with a smile.

Family member · 2025★★★★★

Everyone is super nice and helpful at this facility. It’s also very clean. The patients seem to be happy, considering the situation. The nurses are friendly and personable.

Friend of resident · 2025★★★★★
Source: 7 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.09hrs
OK
Registered nurses for medical care
Total Nursing
5.51hrs
OK
All nurses + aides combined
Staff Turnover
84%
Lower is better (< 30% = good)
RN Turnover
85%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
1/ 5
Better Than Avg

5

measures

Worse Than Avg

10

measures

Mixed Results

2

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility59.5%
Worse than Avg
Here
59.5%
US
15.3%
FL
10.6%
Orange
9.8%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility46.8%
Worse than Avg
Here
46.8%
US
14.4%
FL
9.1%
Orange
9.6%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility62.7%
Worse than Avg
Here
62.7%
US
93.4%
FL
98.1%
Orange
98.5%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility33.1%
Worse than Avg
Here
33.1%
US
19.4%
FL
11.5%
Orange
10.0%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility86.3%
Worse than Avg
Here
86.3%
US
95.5%
FL
99.2%
Orange
99.1%
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.1%
Better than Avg
Here
2.1%
US
12.1%
FL
4.1%
Orange
6.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility50.0%
Worse than Avg
Here
50.0%
US
79.7%
FL
94.7%
Orange
94.4%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility67.9%
Worse than Avg
Here
67.9%
US
81.8%
FL
94.8%
Orange
95.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
FL
1.5%
Orange
1.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

11deficiencies
11penalties
Well above state avg (7.3)
15 complaint-triggered
$68,731 in fines

Families have frequently filed complaints that prompted 15 of 22 deficiencies, with recurring issues in abuse protection, medication management, and care planning. The facility has faced serious concerns including physical abuse, improper restraint use, medication errors exceeding 5%, and failure to report suspected abuse, though all violations show correction dates. While deficiencies span multiple areas from resident rights to infection control, the pattern of repeated complaints suggests ongoing care quality challenges families should carefully consider.

Dec 23, 2025Complaint
4
0559Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0840Potential for harm · IsolatedCorrected

Administration Deficiencies

Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.

Sep 5, 2025Complaint
2
0600Immediate jeopardy · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0689Immediate jeopardy · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Feb 27, 2025Routine
5
0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

Jan 24, 2025Complaint
5
0607Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0756Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0867Potential for harm · PatternCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0773Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

0777Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.

Sep 14, 2024Complaint
4
0604Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0741Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.

0867Potential for harm · PatternCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Sep 8, 2023Routine
2
0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0732Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Federal Penalties

Fine

Sep 5, 2025

$17,345

Fine

Jan 24, 2025

$5,249

Fine

Jan 24, 2025

$5,249

Fine

Sep 14, 2024

$8,018

Fine

Sep 14, 2024

$8,783

Fine

Feb 20, 2024

$4,140

Fine

Feb 12, 2024

$3,764

Fine

Jan 22, 2024

$9,032

Fine

Jan 8, 2024

$2,258

Fine

Jan 2, 2024

$1,748

Fine

Dec 11, 2023

$3,145

Ownership & Operations

Who Operates This Facility

Owner / Operator

Alwyn C Cashe State Veterans Nursing Home

Organization Type

government

Chain Affiliation

Chain Name

Florida Department of Veterans' Affairs

Chain Size

8 facilities nationwide

Chain avg rating: 3.3/5 · Rank 8 of 8 (Worst)

Ownership & Management

Key personnel

Perry Huff, KatiriaOfficer / DirectorColon Aponte, OmayraManagerMallard, LindsayManagerNuriel, GabrielAdp of the SnfPerry Huff, KatiriaAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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