Parkview Memory Care at Paradise Village
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 23 Google reviews
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What this means for your family
This facility offers a beautiful, modern environment with staff members who are widely praised for their compassion and engagement. However, families should closely monitor housekeeping and basic care tasks, as a recent high-cost complaint highlighted failures in fundamental room maintenance.
Google Reviews
Google Reviews
23 reviews on Google“Families can expect a clean, modern facility with a highly praised staff that excels in resident engagement and compassionate care. While many reviewers highlight the attentive med techs and creative activities, one recent reviewer raised a serious concern regarding basic housekeeping standards and bed maintenance.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Engaging and creative activity programs
- Clean and modern facility
- High standards of personal hygiene for residents
Concerns
- Inconsistent housekeeping and bed making standards
Rating Trends
Tap a year to see what changed
Distribution · 24 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I've heard wonderful things about the creativity of your activity programs; could you walk us through what a typical weekly schedule looks like for the residents here?
- 2We are so impressed by the positive feedback regarding your nursing staff's compassion; how do you ensure that same level of attentive care is maintained during shift changes?
- 3Since the facility is so modern and clean, what are your specific daily protocols for housekeeping and ensuring resident rooms are kept tidy and well-made?
- 4With 70 residents in the community, how does the staff manage medical emergencies or sudden changes in health status during the overnight hours?
- 5We noticed the facility is very well-regarded for maintaining high standards of personal hygiene; what kind of support is available for residents who need extra help with their daily grooming routines?
- 6How does the team approach personalized care to ensure each resident's unique routine and preferences are respected within the memory care program?
Personalized based on this facility's data
Key Review Excerpts
“Mom was there 1.5 years. We visited randomly 3+ times weekly. She was always clean, dressed nicely, and her room was tidy. This was a wonderful place for mom. I give a lot of cred to the activities staff for having lots of creative things for residents to do.”
“The food is good and the staff do a great job of keeping residents engaged with activities. They have always been very responsive to my requests and questions. The facility is clean and modern.”
“For $100,000 a year I expect the bed to be made properly and multiple times in the last week I've come in to find my mother's bed made up as if it were done only to find that there were no sheets and she was expected to crawl in under the covers on a bear mattress pad!!”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
May 19, 2026InspectionClean
FACILITY EVALUATION REPORT
Feb 21, 2026ComplaintClean
The investigation substantiated the allegation of neglect/lack of supervision resulting in serious injury due to multiple falls. Two deficiencies were cited: one regarding insufficient staffing levels (Type A) and another regarding failure to provide adequate supervision, which poses an immediate risk (Type A). The facility was assessed an immediate civil penalty of $500.00.
Feb 4, 2026OtherClean
The inspection was a Case Management - Incident visit following a self-submitted report of a resident's fall and subsequent hospital visit. The primary finding relates to the failure to immediately call 9-1-1 for a non-expected emergency, which is a Type B deficiency. The facility was otherwise found to have taken appropriate steps, including retraining staff, and the Plan of Correction for the cited deficiency was deemed satisfied.
Jul 14, 2025InspectionClean
The facility underwent an unannounced Required 1-Year visit. The inspection noted that the facility was clean, safe, and in good repair, with positive observations regarding chemical storage, food supply, and recordkeeping. No deficiencies were cited during this inspection.
Apr 11, 2025OtherClean
This report details an investigation into a complaint regarding a questionable death of a resident. The investigation reviewed records and interviewed staff, concluding that the allegation was unsubstantiated. No specific deficiencies were cited in the provided text.
Apr 11, 2025ComplaintClean
This report details an investigation into a complaint regarding a questionable death of a resident. The investigation reviewed records and interviewed staff, concluding that the allegation was unsubstantiated. No specific deficiencies were cited in the provided text.
Aug 29, 2024OtherClean
The inspection was an unannounced Case Management - Incident visit following a self-submitted incident report. One deficiency was cited regarding the restraint of a resident, which violates the resident's right to leave the facility. The facility was advised to conduct in-service training and submit a Plan of Correction.
Aug 29, 2024OtherClean
The inspection was an unannounced Case Management - Incident visit following a self-submitted incident report. One deficiency was cited regarding the restraint of a resident, which violates the resident's right to leave the facility. The facility was advised to conduct in-service training and submit a Plan of Correction.
Ownership & Operations
Who Operates This Facility
Pvhr2 LLC; Generations CA LLC
AGUILAR, GEOVANNI
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Official Website
Visit generationsllc.com
Medicare data downloads
Original nursing home datasets
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