Paradise Valley Manor

This report details an unannounced complaint investigation conducted on 11/19/2025 regarding alleged personal rights violations. The investigation concluded that the complaint was unfounded because the resident cited (R1) was not a resident of the facility. No deficiencies were cited in this report.

The facility underwent an unannounced case management visit to continue the annual inspection. The inspector noted that the facility was clean, in good repair, and that required safety measures, supplies, and emergency provisions were in place. No deficiencies were cited during this continuation of the inspection.

The facility underwent an annual required licensing inspection. The inspector noted that resident and staff records reviews were complete and up to date, and the facility was observed to be clean, sanitary, and in good repair. No deficiencies were cited during this initial inspection.

The facility underwent an unannounced collateral visit conducted as a follow-up for an unrelated complaint investigation for another facility. The Licensing Program Analyst interacted with residents and staff, and facility records were obtained. No specific deficiencies were cited in the provided report content.

The facility underwent an unannounced Case Management Visit following a self-reported incident. The Licensing Program Analyst interviewed staff and reviewed records. No deficiencies were cited or observed during this inspection.

The facility underwent an unannounced Required Annual Inspection. The inspector noted that the facility was clean, sanitary, and in good repair, with all required safety and operational items compliant. No deficiencies were observed or cited during this inspection.

The facility underwent an unannounced Case Management - Incident visit following a self-submitted LIC624 Incident Report regarding a client who went AWOL. The report details that staff followed the established Absentee Notification Plan, including searching the surrounding area and notifying law enforcement. No deficiencies were cited during this inspection.

The investigation substantiated allegations that staff handled a resident roughly and that the facility failed to ensure residents were free from neglect. Two deficiencies were cited under CCR 87468.2(a)(8) related to personal rights and neglect. The facility was required to implement staff training and submit documentation of corrective actions by a specified date.