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Parkview in Frisco

Families consistently rate this highly — reviewers highlight compassionate and attentive nursing and care staff. Schedule a visit to confirm the fit.

7420 Rolling Brook, Frisco, TX 7503457 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.6/5

based on 128 Google reviews

5
4
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Parkview in Frisco Assisted Living in Frisco, TX — Street View
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What this means for your family

This facility is an excellent choice for families prioritizing emotional well-being and social engagement, as the staff is exceptionally dedicated to resident happiness. However, if you are sensitive to cost changes, you should ask for a detailed breakdown of current monthly fees and any potential extra charges for amenities.

Google Reviews

Google Reviews

128 reviews on Google

Parkview in Frisco is highly regarded for its exceptionally warm, family-like atmosphere and a staff that is frequently praised for being compassionate and attentive. While many residents and families love the vibrant social life and high-quality care, some long-term perspectives note concerns regarding rising costs and occasional inconsistencies in food quality or facility maintenance.

Quality Themes

Tap a score for details
Food8.0Staff9.0Clean9.0Activities10.0MedsN/AMemory9.0Comms8.0Value6.0

Strengths

  • Compassionate and attentive nursing and care staff
  • Vibrant community with frequent social activities
  • Welcoming and friendly resident culture
  • Clean and well-maintained environment

Concerns

  • Inconsistency in food quality and preparation (mentioned by 2 reviewers)
  • Maintenance issues in outdoor areas like the courtyard (mentioned by 2 reviewers)
  • Increasing costs and fees for previously included amenities

Rating Trends

Tap a year to see what changed

234'15(1)'17(8)'19(10)'21(6)'23(25)'25(21)'26(7)

Distribution · 133 analyzed

5
111
4
8
3
6
2
2
1
6

How They Respond to Reviews

93%response rate
Good

The owner provides highly personalized responses that frequently mention specific staff members, activities, or community details mentioned in the reviews. They demonstrate empathy in sensitive situations, such as bereavement, and proactively offer contact information for unresolved issues.

Questions for Your Tour

  • 1We've heard such wonderful things about how attentive and compassionate the nursing staff is here; how do you ensure that level of care remains consistent for every resident?
  • 2Since the community is known for being so vibrant and social, could you tell us about some of the specific activities or outings planned for the residents this month?
  • 3With the memory care certification, what specific specialized programming do you have in place to support residents with cognitive changes?
  • 4We want to make sure our loved one is well-nourished; could you tell us a bit about the meal planning process and how the kitchen manages dietary variety?
  • 5How does the facility handle medical emergencies or changes in health needs during the overnight hours?
  • 6We noticed the community is very well-maintained; are there any upcoming plans for any upgrades or improvements to the outdoor courtyard areas?

Personalized based on this facility's data


Key Review Excerpts

The staff is second to none and they truly care about the residents. You can’t put a great price on that.

Resident's family · 2025★★★★★

At each of the 3 levels my parents were lovingly cared for by staff who were trained to meet each of their unique needs.

Long-term resident's family · 2023★★★★★

The food is wonderful and there are so many wonderful classes and activies. We are very grateful for Melinda and the entire staff for their care and hard work making this such a nice place to live.

Long-term resident's family · 2025★★★★★
Source: 128 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

2total
6deficiencies

Key Findings

Parkview in Frisco has had previous inspections identifying several Life Safety Code violations related to fire alarm maintenance, sprinkler system compliance, and exit door locking mechanisms. However, the facility has no current enforcement actions on record, and most historical violations were noted as corrected.

Aug 4, 2022Routine

Health Code (1 violations)

Health Code

No specific description provided for this date in the Health Code table.

Nov 13, 2020Routine

Life Safety Code (5 violations)

Life Safety CodeCorrected Nov 16, 2020

The facility failed to ensure that locking devices on exit doors complied with Special Locking Arrangements in the Life Safety Code.

Life Safety CodeCorrected Dec 3, 2020

The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.

Life Safety CodeCorrected Dec 3, 2020

The facility failed to provide a written contract with a fire alarm firm to perform inspections, testing, and system maintenance at least every six months.

Life Safety CodeCorrected Dec 3, 2020

The facility failed to ensure the smoke detectors were to be tested for sensitivity as required. The facility failed to provide all required fire alarm documentation, including as-built installation drawings, operation and maintenance manuals, and a written sequence of operation, must be available for examination by DADS.

Life Safety CodeCorrected Nov 16, 2020

The facility failed to provide a site and/or building free of fire, health, or physical hazards.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Watermark Parkview AL, LLC

Organization Type

for profit

Management Company

WATERMARK RETIREMENT COMMUNITIES, LLC

Administrator

AMANDA DOMINGUEZ NORTH

Source: State licensing data

Contact

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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