Landing at Watermere Frisco
Families consistently rate this highly — reviewers highlight beautiful, modern, and clean facilities. Schedule a visit to confirm the fit.
based on 74 Google reviews
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What this means for your family
This facility is an excellent choice for families prioritizing a beautiful environment and high-quality social engagement. However, if your loved one has high-acuity needs or requires strict medication adherence, you must specifically vet the nighttime staffing levels and the reliability of the call-bell response system.
Google Reviews
Google Reviews
74 reviews on GoogleLanding at Watermere Frisco is widely praised for its beautiful, modern facilities and a highly compassionate daytime staff that fosters a warm, social environment. While many families report excellent transitions and high-quality amenities, there are serious, recurring concerns regarding inconsistent nighttime care, medication errors, and lapses in memory care security. Prospective families should weigh the excellent physical environment against the need for rigorous oversight of caregiver responsiveness and safety protocols.
Quality Themes
Tap a score for detailsStrengths
- Beautiful, modern, and clean facilities
- Compassionate and attentive daytime nursing staff
- Engaging social activities and amenities
- High-quality dining and culinary programs
Concerns
- Inconsistent responsiveness to call buttons and nighttime staffing (mentioned by 3 reviewers)
- Security lapses in the memory care wing (mentioned by 2 reviewers)
- Inconsistency in housekeeping and cleaning standards (mentioned by 2 reviewers)
- High turnover in management and staff (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 76 analyzed
How They Respond to Reviews
The owner provides highly personalized responses that frequently use the reviewer's name and reference specific details from their feedback. While some responses use professional templates, they are customized to acknowledge specific staff members, facilities, or emotional contexts mentioned in the reviews.
Questions for Your Tour
- 1We've heard wonderful things about the dining programs here; could you tell us more about how the culinary team plans the daily menus?
- 2Since we are looking for a very consistent routine, how do you ensure that the high standard of care and attention seen during the day continues through the overnight hours?
- 3What specific protocols are in place to ensure medication management is handled with 100% accuracy and consistency for every resident?
- 4How do you maintain a secure and controlled environment within the memory care wing to ensure residents are safe and supervised?
- 5Could you describe some of the social activities or amenities that help residents stay engaged and connected with one another?
- 6In the event of a medical emergency during the night, what is the specific process for notifying the family and providing immediate care?
Personalized based on this facility's data
Key Review Excerpts
“The Landing at Watermere in Frisco has been a perfect fit for my dad and our family. He’s 88 and reached the point where living alone just wasn’t safe or healthy, and he needed more support with short term memory, medication management, fall risk, and social connection.”
“My Mother moved into the Landing at Watermere in December. She had previously been in an indpendent living facility and it was an adjustment to assisted living. We have been very imprssed with the Landing. Not only is it beautiful, the attention and the care given to her has been outstanding.”
“My father in law managed to get out of the memory care wing twice - and nobody knew. When we questioned the door alarm policy - the administrators (Caleb and Jon) admitted that the workers didn't do their job.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent comprehensive inspection for Landing at Watermere Frisco took place on December 14, 2021. While no formal enforcement actions were found, the inspection identified issues regarding medication storage security and infection control protocols that were addressed by early 2022.
Dec 14, 2021Routine
Health Code (3 violations)
The facility failed to provide a locked area for all medications.
No description provided for this specific entry.
The facility failed to develop and enforce policies and procedures for infection control and ensure all facemasks and N95 masks must be in good condition.
Ownership & Operations
Who Operates This Facility
Tag General LLC
for profit
INTEGRATED SENIOR LIVING LLC
MARK A TERRY
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
74 reviews from families & visitors
Official Website
Visit integratedseniorlifestyles.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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