Pegasus Landing of Saddlebrook
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 131 Google reviews
Watch Pegasus Landing of Saddlebrook
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility is an excellent choice for families seeking a high level of engagement through their superior activities program and a warm, nurturing staff. However, you should perform rigorous due diligence regarding their billing practices and verify the current protocols for medication administration, as recent reviews have raised significant red flags in these areas.
Google Reviews
Google Reviews
131 reviews on Google“Pegasus Landing of Saddlebrook is highly regarded for its warm, family-like atmosphere and a dedicated staff that is frequently praised for being attentive and compassionate. While many families report exceptional care and engaging activities, there are serious allegations regarding financial ethics following a resident's death and concerns regarding medication errors and unfulfilled promises.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Engaging and diverse activities program
- Clean and well-maintained environment
- Strong leadership and community relations
Concerns
- Unethical financial practices following resident death
- Medication errors and unattended falls
- Unresponsive management regarding refunds or debts (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 134 analyzed
How They Respond to Reviews
The owner provides highly personalized responses that frequently name-drop specific staff members mentioned in reviews and use a warm, community-focused tone. While some responses use a recurring mission statement template, they are almost always tailored to the specific reviewer and their experience.
Questions for Your Tour
- 1It’s wonderful to see how much the leadership engages with the community through your review responses; how would you describe the communication style between management and families here?
- 2With such a diverse activities program, how do you tailor daily events to ensure both assisted living and memory care residents stay socially engaged?
- 3Can you walk us through your specific protocols for medication administration and how you ensure accuracy during shift changes?
- 4What is your process for monitoring residents and responding immediately if an unassisted fall occurs during the night?
- 5How does the nursing staff maintain that high level of attentive, compassionate care as the facility reaches its capacity?
- 6In the event of a medical emergency, what are the immediate steps the staff takes to coordinate care between the facility and outside responders?
Personalized based on this facility's data
Key Review Excerpts
“The staff at Saddle Brook provides a very friendly at home atmosphere. Robert, the Executive Director and his team are welcoming and professional.”
“The building is very clean and the staff are so friendly! This memorycare has 24 hr nursing staff available which is hard to find with memorycares and that is what I would want if I had to place a loved one somewhere!”
“After her death, they continued pulling money from her account — knowing she was gone. That’s not just unethical, it’s theft.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Pegasus Landing of Saddlebrook has had two recorded inspection periods with noted deficiencies regarding health codes and life safety standards. While past violations involved food safety and administrative documentation, more recent findings focused on fire safety and building maintenance. No formal enforcement actions are currently listed against the facility.
Oct 7, 2021Routine
Life Safety Code (3 violations)
The facility failed to provide exhaust for odor-producing areas.
The facility failed to ensure flammable and combustible liquids were not stored in buildings used by residents.
The facility failed to protect hazardous areas as required by the referenced codes and standards.
Oct 24, 2019Routine
Health Code (3 violations)
The facility failed to post a copy of the most recent inspection report.
The facility failed to search the NAR and EMR annually.
The facility failed to comply with Texas Food Establishment rules and local health ordinances and requirements.
Ownership & Operations
Who Operates This Facility
Frisco 9966, LLC
for profit
PSL ASSOCIATES, LLC
MONIQUE BROWNING
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
131 reviews from families & visitors
Official Website
Visit pegasusseniorliving.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Silver Leaf Assisted Living LLC
1.6 miAssisted Living · Frisco, TX
Mustang Creek Estates Frisco House C and D
2.0 miAssisted Living · Frisco, TX
Victoria Gardens of Frisco
3.9 miNursing Home · Frisco, TX
Gems Residence
4.5 miAssisted Living · Frisco, TX
Tribute Senior Living
6.3 miAssisted Living · Prosper, TX
Beehive Homes of Mckinney
6.9 miAssisted Living · Mckinney, TX