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Parkside Retirement Community receives praise for its cleanliness and the dedication of its medical staff, with some residents and families noting a professional and caring atmosphere. However, recent feedback highlights a significant shift in the facility's environment, with concerns raised about the changing resident demographic and a perceived decline in the quality of living.
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Distribution · 23 analyzed
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Key Review Excerpts
“The staff really care about the residents, Good food and and lots of activities .”
“The medical staff are excellent here”
“I have lived here for three years. In the beginning it was an excellent place to live with caring staff. However in the last few months they are filling the empty rooms with patients from Western State Hospital. It’s now like livingIn a psychiatric ward.”
Source: WA Dept. of Social & Health Services
The initial inspection on 02/25/2026 resulted in a 'Disapproved' status. A subsequent inspection on 04/16/2026 confirmed that all previously noted violations had been corrected.
Appliances were found plugged into power strips instead of being plugged directly into a wall receptacle.
There are penetrations in fire-rated walls above the drop ceiling throughout the facility.
Letter confirms that all deficiencies listed were corrected and the facility now meets licensing requirements.; Plan of Correction dates are listed as 7/7/25 by the administrator; signature dates are 6/5/25.; The report also notes a recurring deficiency from 12/15/2023 regarding unspecified subsections. Administrator signed attestations for some deficiencies with a target compliance date of 07/07/2025.; This document is page 3 of 3 of a cover letter regarding a consultation deficiency. It provides instructions on submitting a plan of correction and requesting an Informal Dispute Resolution (IDR).
Facility changed five resident apartments into offices or storage without prior notification to or approval from construction review services.
Facility failed to manage food service facilities in compliance with food sanitation and handwashing requirements.
Facility failed to complete mandatory Washington State name and date of birth background inquiries every two years for 3 of 3 sampled staff.
Facility failed to ensure 1 of 3 newly hired staff (Staff A) completed a national fingerprint background check within 120 days of hire.
Facility failed to ensure staff completed required professional certifications and trainings (Staff A, C, D, and E).
Facility failed to ensure 4 of 9 sampled residents received medications as prescribed due to unavailability and failure to coordinate refills with pharmacies/physicians.
Facility failed to ensure 7 of 9 residents received and signed a copy of the facility's policy on accepting Medicaid payments.
Facility failed to keep halls and exterior paths free of trip hazards.
Facility failed to ensure 3 of 3 staff (A, B, C) were screened for Tuberculosis within three days of employment.
Facility failed to ensure 1 of 3 pets (cat) was current with veterinary examinations and certified to be free of diseases transmittable to humans.
Facility failed to ensure safe storage of oxygen cylinders in storage room 1; several cylinders were not stored upright or secured as required by policy.
Dietary aides (Staff J, K, and L) failed to wash hands in a handwashing sink after handling dirty dishes/surfaces and before serving food, relying only on sanitizer and glove changes.
Facility failed to protect residents from verbal abuse by another resident, causing emotional and psychological harm and affecting resident dignity.
Amended Imposition of Civil Fine following a settlement agreement. Civil fine for WAC 246-215-02305 reduced to $300.00. Other citations listed carry $0.00 fines.
Two pets were not current with examinations and veterinarian certification for diseases.
Dietary aide failed to follow proper hand sanitation guidelines during resident food services.
Two care staff failed to complete all required professional certification.
Two care staff failed to complete all required professional certification.
Dietary aide failed to follow proper hand sanitation guidelines during resident food services.
Two care staff failed to complete all required professional certification.
Letter issued to impose civil fines totaling $1,200.00 ($300 for food sanitation, $500 for training/certification, $400 for pets). These were noted as uncorrected deficiencies previously cited on May 29, 2025.
Dietary aide failed to follow proper hand sanitation guidelines in the dining room.
Dietary aide failed to follow proper hand sanitation guidelines in the dining room.
Two care staff failed to complete all required professional certifications.
Two care staff failed to complete all required professional certifications.
Two care staff failed to complete all required professional certifications.
Two pets were not current with examinations and certifications to be free of diseases transmittable to humans.
Complaint #178857 regarding fire doors held open with rocks was investigated. Upon walkthrough, all doors were found to be shut properly. No IFC violations observed.
The inspection report dated 03/06/2025 notes that all violations from the 01/23/2025 inspection have been corrected.
Cigarette butts found on the ground next to the no smoking sign behind the maintenance office.
The ash tray in the smoking area by the kitchen is made of plastic and does not meet noncombustible requirements.
Unsecured oxygen bottle in the Wellness room (by room 8).
Cigarette butts discarded in vegetation/brush at five locations: maintenance office, smoking area, front of building, exit by room 22, and room 12.
No service records for kitchen suppression system showing semi-annual maintenance in the last 12 months.
Unable to provide annual fire door inspection records; multiple doors (Maintenance office, FD 5 by room 16, and Cross corridor by room 133) failed to latch.
Portable heater in the kitchen is sitting on a combustible liner inside a cabinet with signs of a leak.
Maintenance office has extension cords in use.
Facility unable to provide records of annual fire-resistant-rated construction inspections/repairs.
Kitchen has a power strip plugged into another power strip at the desk.
Ceiling tile in the hallway by room 133 has been cut, leaving a large gap.
Four sprinklers in the Green River room have objects hanging from them.
Power strip in the kitchen is dangling by its cord.
A follow-up inspection on 03/19/2024 determined that deficiencies related to WAC 388-78A-2040-2 were corrected and the facility now meets licensing requirements.
Facility failed to ensure a safe environment approved by the state fire marshal, having received a failed inspection report for multiple fire safety violations and lacking required documentation.
Inspection on 02/12/2024 was a re-inspection. Previous violations from 01/08/2024 (extension cords, outlet grounds, hood cleaning, door operation, fabric on doors, sprinkler issues, extinguisher height, fire alarm/smoke sensitivity documentation, and unsecured oxygen) were noted as 'Corrected' in the follow-up inspection.
Employee Laundry door did not close / latch properly when tested.
Facility unable to provide documentation for annual generator inspection; currently looking for a contractor.
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21 reviews from families & visitors
WA DSHS — View Official Record
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