Public Google reviewers rate this highly and often mention compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 46 Google reviews
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Public Google reviewers rate Park Senior Villas at La Canada - Villa L highly. Reviewers highlight: compassionate and attentive nursing staff, excellent family communication and transparency. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families generally praise this facility for its compassionate, highly communicative staff and its ability to handle complex transitions with empathy. While many reviewers highlight the excellent personalized care and attentive nursing, one recent critical review warns of a lack of communication regarding sudden resident room transfers between villas.
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Key Review Excerpts
“The ENTIRE staff at Park Villa's has consistently gone out of their way to make his life smoother, easier, happier. The common area is spacious and welcoming, the outdoor area is large and well appointed.”
“The Villas are perfect with low resident to caregiver ratio 24/7, fresh cooked meals, and lots of activities that mom enjoys.”
“The nursing staff lead by Jenn has been attentive and communicative and the daily staff in”
Source: AZ State Licensing Agency
The following deficiency was found during the on-site investigation of complaint 00146246 conducted on November 7, 2025:
Based on record review, and interview, the health care institution failed to ensure the health care institution administered a training program for all staff regarding fall prevention and fall recovery that included initial training and continued competency training for one of two personnel records reviewed. Findings Include: 1. A review of E5's personnel file did not include documentation of continued competency training covering fall prevention and fall recovery in 2024. 2. In an exit interview, the findings were reviewed with E1. E1 acknowledged the facility failed to provide continued competency training on fall prevention and fall recovery despite having a training program available.
The following deficiency was found during the on-site compliance inspection conducted on January 22, 2025:
Based on record review and interview, the manager failed to ensure a resident's written service plan was reviewed by the resident or resident's representative, for one of two resident records reviewed. Findings include: 1. A review of R2's medical record revealed a "14-day" service plan dated October 7, 2024, for directed care services. However, the service plan was not reviewed by R2's representative. 2. A review of R2's medical record revealed a "90 day" service plan dated December 20, 2024, for directed care services. However, the service plan was also not reviewed by R2's representative. 3. In an interview, E1 acknowledged the service plans provided for R2 did not include a review by R2's representative when the plans were developed or updated.
An on-site investigation of complaint AZ00207769 was conducted on March 22, 2024, and no deficiencies were cited.
This statement of deficiencies (SOD) supercedes the SOD sent on August 31, 2023. An on-site investigation of complaint AZ00198978 was conducted on August 8, 2023 and the following deficiencies were cited .
Based on documentation review, observation and interview, the manager failed to ensure the premises and equipment used at the assisted living facility were free from a condition or situation that may cause a resident or other individual to suffer physical injury. The deficient practice posed potential elopement dangers to residents. Findings include: 1. The Compliance Officer observed the backyard, accessible to residents, with a shaded sitting area. The Compliance Officer observed the backyard was fenced, and the gate secured by a keypad. 2. A review of an incident report regarding R1 revealed, on August 5, 2023, R1 became upset at lunch and went to the backyard. E3 went to check on R1, and discovered R1 was no longer in the backyard. E3 discovered the gate was left open by landscapers and R1 had eloped. 3. A review of report # 230805131, by the Pima County Sheriff's Department, revealed R1 was located more than two hours after R1 was last seen. The report stated R1 appeared dehydrated and suffering from heat exhaustion. R1 was transported to the hospital, where R1 died. 4. In an interview, E1 reported the landscapers were scheduled to come on Wednesday's and should not have been on the property on a Saturday. E1 acknowledged the landscapers were provided the code to the backyard gate. 5. In an interview, E1 acknowledged the premises were not free from a condition or situation that may cause a resident or other individual to suffer physical injury.
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