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Assisted Living

Park Senior Villas at La Canada - Villa L

Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.

1468 West Desert Harbor Circle, Desert Harbor · Tucson, AZ 85704Licensed & Active
Google rating
4.3/5

based on 45 Google reviews

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What this means for your family

This facility is highly regarded for its compassionate staff and its ability to manage complex memory care needs. However, families should request clear protocols regarding resident transfers between villas to ensure you are notified of any changes to your loved one's living arrangement.

Google Reviews

Google Reviews

45 reviews analyzed
Families generally praise this facility for its compassionate, highly communicative staff and its ability to handle complex transitions with empathy. While many reviewers highlight the excellent personalized care and attentive nursing, one recent critical review warns of a lack of communication regarding sudden resident room transfers between villas.

Quality Themes

Tap a score for details
Food5.0Staff10.0Clean5.0Activities5.0MedsN/AMemory5.0Comms9.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Excellent family communication and transparency
  • Smooth transition and intake process
  • Well-maintained grounds and facilities

Concerns

  • Lack of communication regarding resident room transfers

Rating Trends

Tap a year to see what changed

2345.02021(7)4.92022(13)5.02023(2)4.02024(4)3.82025(4)

Distribution

5
26
4
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How They Respond to Reviews

17%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard wonderful things about how attentive the nursing staff is here; how do you ensure that level of personal care is maintained for every resident?
  • 2How does the team handle communication with families, especially when it comes to updates regarding any changes or room transfers within the villa?
  • 3We really appreciate how much the management engages with feedback; how do you typically use family input to improve the facility?
  • 4Could you walk us through the process of how a new resident is transitioned into the community and how you help them settle in?
  • 5What does a typical day look like for residents in terms of social activities and enjoying the grounds?
  • 6In the event of a medical emergency after hours, what are the specific protocols for getting immediate care for a resident?

Personalized based on this facility's data


Key Review Excerpts

The ENTIRE staff at Park Villa's has consistently gone out of their way to make his life smoother, easier, happier. The common area is spacious and welcoming, the outdoor area is large and well appointed.

Long-term resident's family · 2025★★★★★

The Villas are perfect with low resident to caregiver ratio 24/7, fresh cooked meals, and lots of activities that mom enjoys.

Long-term resident's family · 2024★★★★★

The nursing staff lead by Jenn has been attentive and communicative and the daily staff in

Long-term resident's family · 2023★★★★★
Source: 45 Google reviews

State Inspection History

State Inspections

Source: AZ State Licensing Agency

4total
3deficiencies
Nov 7, 2025Complaint

The following deficiency was found during the on-site investigation of complaint 00146246 conducted on November 7, 2025:

Health care institutions; fall prevention and fall recovery; training programs; definitionA.R.S. § 36-420.01.ACorrected Nov 14, 2025

Based on record review, and interview, the health care institution failed to ensure the health care institution administered a training program for all staff regarding fall prevention and fall recovery that included initial training and continued competency training for one of two personnel records reviewed. Findings Include: 1. A review of E5's personnel file did not include documentation of continued competency training covering fall prevention and fall recovery in 2024. 2. In an exit interview, the findings were reviewed with E1. E1 acknowledged the facility failed to provide continued competency training on fall prevention and fall recovery despite having a training program available.

Jan 22, 2025Routine

The following deficiency was found during the on-site compliance inspection conducted on January 22, 2025:

Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that:R9-10-808.A.5.a

Based on record review and interview, the manager failed to ensure a resident's written service plan was reviewed by the resident or resident's representative, for one of two resident records reviewed. Findings include: 1. A review of R2's medical record revealed a "14-day" service plan dated October 7, 2024, for directed care services. However, the service plan was not reviewed by R2's representative. 2. A review of R2's medical record revealed a "90 day" service plan dated December 20, 2024, for directed care services. However, the service plan was also not reviewed by R2's representative. 3. In an interview, E1 acknowledged the service plans provided for R2 did not include a review by R2's representative when the plans were developed or updated.

Mar 22, 2024Complaint
CleanReport

An on-site investigation of complaint AZ00207769 was conducted on March 22, 2024, and no deficiencies were cited.

Aug 8, 2023Complaint

This statement of deficiencies (SOD) supercedes the SOD sent on August 31, 2023. An on-site investigation of complaint AZ00198978 was conducted on August 8, 2023 and the following deficiencies were cited .

A manager shall ensure that:R9-10-819.A.1.bCorrected Aug 7, 2023

Based on documentation review, observation and interview, the manager failed to ensure the premises and equipment used at the assisted living facility were free from a condition or situation that may cause a resident or other individual to suffer physical injury. The deficient practice posed potential elopement dangers to residents. Findings include: 1. The Compliance Officer observed the backyard, accessible to residents, with a shaded sitting area. The Compliance Officer observed the backyard was fenced, and the gate secured by a keypad. 2. A review of an incident report regarding R1 revealed, on August 5, 2023, R1 became upset at lunch and went to the backyard. E3 went to check on R1, and discovered R1 was no longer in the backyard. E3 discovered the gate was left open by landscapers and R1 had eloped. 3. A review of report # 230805131, by the Pima County Sheriff's Department, revealed R1 was located more than two hours after R1 was last seen. The report stated R1 appeared dehydrated and suffering from heat exhaustion. R1 was transported to the hospital, where R1 died. 4. In an interview, E1 reported the landscapers were scheduled to come on Wednesday's and should not have been on the property on a Saturday. E1 acknowledged the landscapers were provided the code to the backyard gate. 5. In an interview, E1 acknowledged the premises were not free from a condition or situation that may cause a resident or other individual to suffer physical injury.

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References & Resources

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