Park Senior Villas at La Canada - Villa M
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 45 Google reviews
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What this means for your family
This facility is highly regarded for its compassionate staff and ability to manage complex transitions, particularly for memory care. However, families should insist on clear communication protocols regarding any changes to a resident's living arrangements or room assignments.
Google Reviews
Google Reviews
45 reviews analyzed“Families generally praise this facility for its exceptionally compassionate staff and its ability to provide a warm, family-like atmosphere during difficult transitions. While many reviewers highlight the high quality of personalized care and effective communication, one recent instance of a resident being moved to a different villa without family notification serves as a significant warning regarding administrative transparency.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Strong communication with family members
- Welcoming and spacious common areas
- Responsive maintenance and groundskeeping
Concerns
- Lack of communication regarding resident room transfers
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about how attentive the nursing staff is here; how do you ensure that level of personal care is maintained during shift changes?
- 2The common areas look so lovely and spacious; what kind of daily social activities or group outings do residents typically participate in?
- 3We really value staying in the loop with loved ones; what is your preferred method for keeping families updated on a resident's day-to-day well-being?
- 4If a resident's needs change and they require a move to a different room or level of care, how do you handle that transition and communicate it to the family?
- 5In the event of a medical emergency during the night, what is the specific protocol for notifying both the medical team and the family?
- 6The grounds and maintenance here look very well-kept; how often are the outdoor spaces prepared for residents to enjoy the weather?
Personalized based on this facility's data
Key Review Excerpts
“The ENTIRE staff at Park Villa's has consistently gone out of their way to make his life smoother, easier, happier. The common area is spacious and welcoming, the outdoor area is large and well appointed.”
“After 2 years of thriving, Dad was abruptly moved to a different “villa” (ie: house - there are a collection of separate houses on the compound). No one in the family was notified and Dad called very distraught.”
“The Villas are perfect with low resident to caregiver ratio 24/7, fresh cooked meals, and lots of activities that mom enjoys.”
State Inspection History
State Inspections
Source: AZ State Licensing Agency
Feb 27, 2026ComplaintCleanReport
No deficiencies were found during the on-site investigation of complaints 00160349, 00160347, and 00127219 conducted on February 27, 2026.
Feb 7, 2025Complaint
An on-site investigation of complaint AZ00 was conducted on DATE, and no/the following deficiencies were cited :
Violation cited
Jan 22, 2025Complaint
The following deficiencies were found during the on-site compliance inspection and investigation of complaints AZ00213426 and AZ00213420 conducted on January 22, 2025:
Based on record review and interview, the manager failed to ensure a resident had a written service plan when initially developed and when updated, that was signed and dated by the manager, for one of three resident records reviewed. Findings include: 1. A review of R3's medical record revealed service plan dated December 6, 2024, for directed care level services, did not include the manager's dated signature. 2. In an interview, E2 acknowledged the reviewed residents' service plan did not include the manager's dated signature.
Based on documentation review, and interview, the manager failed to ensure a resident was treated with dignity, respect, and consideration. The deficient practice posed a risk of physical and/or psychosocial harm. Findings include: 1. A review of facility documentation revealed an incident report and documentation of an investigation into the incident. The documentation revealed an interaction involving E4, E5 and R3, which occurred on July 17, 2024, at 11:33 am. The documentation revealed R3 had a medical condition which impaired R3's ability to communicate clearly. The report further revealed E4 asked R3 if R3 was hungry and threatened to withhold food if R3 did not stop making noise. The report also revealed E5 was observed threatening to leave R3 in bed all day if R3 continued to make noise. Management was made aware of the information and immediately had E4 and E5 escorted off the premises and later terminated. 2. In an interview, E1 acknowledged R3 was treated without dignity, respect and consideration by E4 and E5. E1 further acknowledged the incident was reported to Adult Protective Services.
Based on record review and interview, the manager failed to ensure medication administered to a resident was administered in compliance with a medication order, for one of three resident records reviewed. Findings include: 1. A review of R2's medical record revealed a signed medication order for Amlodipine 10 MG, dated on June 18, 2024, which stated, "TAKE 1 TABLET BY MOUTH ONCE DAILY HOLD IF SYSTOLIC BLOOD PRESSURE LESS THAN 110". 2. A review of R2's MAR dated January 2025, revealed R2's blood pressure was recorded as 107/64 on January 13, 2025 and 107/56 on January 14, 2025. The MAR revealed Amlodipine was administered on January 13, and 14, 2025. 3. In an interview, E1 acknowledged R2's medication was not administered in compliance with a medication order.
Nov 21, 2023ComplaintCleanReport
No deficiencies were found during the on-site compliance inspection and investigation of complaint's AZ00191137 and AZ00194389, conducted on November 21, 2023. Based on this deficiency-free compliance inspection, the Department shall not conduct a compliance inspection for twenty-four months, according to A.R.S. \'a7 36-425(E). Subsection (E) does not prohibit the Department from enforcing licensing requirements as authorized by A.R.S. \'a7 36-424.
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References & Resources
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Photos, directions & neighborhood info
Google Reviews
45 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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