Public Google reviewers rate this highly and often mention compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 46 Google reviews
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Public Google reviewers rate Park Senior Villas at La Canada - Villa M highly. Reviewers highlight: compassionate and attentive nursing staff, strong communication with family members. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families generally praise this facility for its exceptionally compassionate staff and its ability to provide a warm, family-like atmosphere during difficult transitions. While many reviewers highlight the high quality of personalized care and effective communication, one recent instance of a resident being moved to a different villa without family notification serves as a significant warning regarding administrative transparency.
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Key Review Excerpts
“The ENTIRE staff at Park Villa's has consistently gone out of their way to make his life smoother, easier, happier. The common area is spacious and welcoming, the outdoor area is large and well appointed.”
“After 2 years of thriving, Dad was abruptly moved to a different “villa” (ie: house - there are a collection of separate houses on the compound). No one in the family was notified and Dad called very distraught.”
“The Villas are perfect with low resident to caregiver ratio 24/7, fresh cooked meals, and lots of activities that mom enjoys.”
Source: AZ State Licensing Agency
No deficiencies were found during the on-site investigation of complaints 00160349, 00160347, and 00127219 conducted on February 27, 2026.
An on-site investigation of complaint AZ00 was conducted on DATE, and no/the following deficiencies were cited :
Violation cited
The following deficiencies were found during the on-site compliance inspection and investigation of complaints AZ00213426 and AZ00213420 conducted on January 22, 2025:
Based on record review and interview, the manager failed to ensure medication administered to a resident was administered in compliance with a medication order, for one of three resident records reviewed. Findings include: 1. A review of R2's medical record revealed a signed medication order for Amlodipine 10 MG, dated on June 18, 2024, which stated, "TAKE 1 TABLET BY MOUTH ONCE DAILY HOLD IF SYSTOLIC BLOOD PRESSURE LESS THAN 110". 2. A review of R2's MAR dated January 2025, revealed R2's blood pressure was recorded as 107/64 on January 13, 2025 and 107/56 on January 14, 2025. The MAR revealed Amlodipine was administered on January 13, and 14, 2025. 3. In an interview, E1 acknowledged R2's medication was not administered in compliance with a medication order.
Based on documentation review, and interview, the manager failed to ensure a resident was treated with dignity, respect, and consideration. The deficient practice posed a risk of physical and/or psychosocial harm. Findings include: 1. A review of facility documentation revealed an incident report and documentation of an investigation into the incident. The documentation revealed an interaction involving E4, E5 and R3, which occurred on July 17, 2024, at 11:33 am. The documentation revealed R3 had a medical condition which impaired R3's ability to communicate clearly. The report further revealed E4 asked R3 if R3 was hungry and threatened to withhold food if R3 did not stop making noise. The report also revealed E5 was observed threatening to leave R3 in bed all day if R3 continued to make noise. Management was made aware of the information and immediately had E4 and E5 escorted off the premises and later terminated. 2. In an interview, E1 acknowledged R3 was treated without dignity, respect and consideration by E4 and E5. E1 further acknowledged the incident was reported to Adult Protective Services.
Based on record review and interview, the manager failed to ensure a resident had a written service plan when initially developed and when updated, that was signed and dated by the manager, for one of three resident records reviewed. Findings include: 1. A review of R3's medical record revealed service plan dated December 6, 2024, for directed care level services, did not include the manager's dated signature. 2. In an interview, E2 acknowledged the reviewed residents' service plan did not include the manager's dated signature.
No deficiencies were found during the on-site compliance inspection and investigation of complaint's AZ00191137 and AZ00194389, conducted on November 21, 2023. Based on this deficiency-free compliance inspection, the Department shall not conduct a compliance inspection for twenty-four months, according to A.R.S. \'a7 36-425(E). Subsection (E) does not prohibit the Department from enforcing licensing requirements as authorized by A.R.S. \'a7 36-424.
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