Park Senior Villas at La Canada - Villa a
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 45 Google reviews
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What this means for your family
This facility is excellent for families seeking a highly communicative and compassionate team that excels at managing complex health transitions. However, you should verify the protocol for room assignments and resident transfers, as one family experienced a distressing unannounced move.
Google Reviews
Google Reviews
45 reviews analyzed“Families generally praise this facility for its compassionate, highly communicative staff and its ability to handle complex transitions with empathy. While many residents thrive in the personalized care environment, one recent reviewer reported a distressing, unannounced room transfer involving a much smaller space.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Excellent communication with family members
- Responsive maintenance and groundskeeping
- Welcoming and spacious common areas
Concerns
- Unannounced resident room transfers
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about how attentive the nursing staff is here; how do you ensure that level of personalized care remains consistent for every resident?
- 2Communication is so important to us—what is your preferred method for keeping family members updated on our loved one's daily well-being?
- 3The common areas look so lovely and spacious; what kind of daily social activities or group outings do residents typically participate in?
- 4If a medical emergency were to occur during the night, what is the specific protocol for the on-site staff to handle it?
- 5We noticed the grounds and maintenance are very well-kept; how do you involve residents in enjoying the outdoor spaces?
- 6In the event that a resident's care needs change, how do you handle room assignments or transitions to ensure they feel comfortable and settled?
Personalized based on this facility's data
Key Review Excerpts
“The ENTIRE staff at Park Villa's has consistently gone out of their way to make his life smoother, easier, happier. The common area is spacious and welcoming, the outdoor area is large and well appointed.”
“The maintenance workers and grounds keepers always seem to be hard at work. The heating/cooling unit was acting up. FIXED Closet needed a lock. FIXED The cable was not hooked up. FIXED”
“After 2 years of thriving, Dad was abruptly moved to a different “villa” (ie: house - there are a collection of separate houses on the compound). No one in the family was notified and Dad called very distraught.”
State Inspection History
State Inspections
Source: AZ State Licensing Agency
Oct 25, 2024ComplaintCleanReport
An on-site investigation of complaint AZ00217884 was conducted on October 25, 2024, and no deficiencies were cited.
Aug 5, 2024Complaint
An on-site investigation of complaint AZ00214003 was conducted on August 5, 2024, and the following deficiency was cited :
Based on documentation review, observation, and interview, the manager failed to ensure a facility authorized to provide directed care services had a means of exiting the facility for a resident who does not have a key, special knowledge for egress, or the ability to expend increased physical effort and provided access to an outside area which controlled or alerted employees of the egress of a resident from the facility. The deficient practice posed a potential elopement risk to residents. Findings include: 1. A review of the Department's documentation revealed the facility was authorized to provide directed care services. 2. The Compliance Officer observed when exiting from a back door leading to the backyard, no alarm sounded to alert employees of the egress of a resident from the facility. Further inspection of the alert revealed it was switched to the off position. 3. In an interview E1 acknowledged the back door did not have a door alarm turned on, to alert employees of the egress of a resident from the facility. The Compliance Officer observed E1 switch the alert to the on position and verify it was operational.
Nov 21, 2023RoutineCleanReport
No deficiencies were found during the on-site compliance inspection conducted on November 21, 2023. Based on this deficiency-free compliance inspection, the Department shall not conduct a compliance inspection for twenty-four months, according to A.R.S. \'a7 36-425(E). Subsection (E) does not prohibit the Department from enforcing licensing requirements as authorized by A.R.S. \'a7 36-424.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
45 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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