Park Senior Villas at La Canada - Villa B
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 45 Google reviews
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What this means for your family
This facility is highly regarded for its compassionate staff and excellent care for residents with dementia. However, families should insist on clear communication protocols regarding any changes to a resident's living arrangements or room assignments to avoid sudden, unannounced transitions.
Google Reviews
Google Reviews
45 reviews analyzed“Families generally praise this facility for its compassionate, highly communicative staff and its ability to handle complex transitions with empathy. While many reviewers highlight the personalized care and welcoming atmosphere, one recent instance of a resident being moved to a smaller room without family notification serves as a significant warning regarding administrative communication.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Strong communication with family members
- Welcoming and spacious common areas
- Responsive maintenance and groundskeeping
Concerns
- Lack of family notification regarding resident room transfers
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about how attentive the nursing staff is here; how do they typically interact with residents during their daily care routines?
- 2The common areas look so lovely and spacious; what kind of daily activities or social gatherings do residents usually participate in together?
- 3We really value staying in the loop with our loved one's care; what is your process for notifying family members about any changes, such as a room transfer or a change in care needs?
- 4In the event of a medical emergency during the night, what is the immediate protocol for the nursing team and how is the family contacted?
- 5It's great to see how much care goes into the grounds and maintenance here; how often are the outdoor spaces prepared for residents to enjoy?
- 6How does the communication team ensure that we are kept updated on both the resident's well-being and any important facility updates?
Personalized based on this facility's data
Key Review Excerpts
“The ENTIRE staff at Park Villa's has consistently gone out of their way to make his life smoother, easier, happier. The common area is spacious and welcoming, the outdoor area is large and well appointed.”
“The Villas are perfect with low resident to caregiver ratio 24/7, fresh cooked meals, and lots of activities that mom enjoys.”
“After 2 years of thriving, Dad was abruptly moved to a different “villa” (ie: house - there are a collection of separate houses on the compound). No one in the family was notified and Dad called very distraught.”
State Inspection History
State Inspections
Source: AZ State Licensing Agency
Feb 13, 2024ComplaintCleanReport
An on-site investigation of complaint AZ00200502 was conducted on February 13, 2024, and no deficiencies were cited.
Jul 13, 2023ComplaintCleanReport
No deficiencies were found during the on-site compliance inspection and investigation of complaint #AZ00189758 conducted on July 13, 2023. Based on this deficiency-free compliance inspection, the Department shall not conduct a compliance inspection for twenty-four months, according to A.R.S. \'a7 36-425(E). Subsection (E) does not prohibit the Department from enforcing licensing requirements as authorized by A.R.S. \'a7 36-424.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
45 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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