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Public Google reviewers rate this highly and often mention compassionate, family-oriented caregiving. Schedule a visit to confirm the fit.
based on 39 Google reviews
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Public Google reviewers rate Oxford Glen at Sachse highly. Reviewers highlight: compassionate, family-oriented caregiving, engaging resident activities and therapy programs. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Oxford Glen is highly regarded by families for its warm, home-like atmosphere and its specialized approach to memory care. Reviewers frequently praise the attentive, family-oriented staff and the facility's ability to keep residents engaged through various activities and therapy visits. However, one highly critical review alleged unprofessional behavior and staff cruelty, which the management disputed.
Quality Themes
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Rating Trends
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Distribution · 39 analyzed
The owner provides personalized responses that frequently use the reviewer's name and echo specific details from the feedback. They consistently emphasize a 'family' theme in their community identity.
Personalized based on this facility's data
Key Review Excerpts
“Oxford Glen has made that happen. I looked at MANY memory care communities before choosing Oxford Glen and there is absolutely no comparison.”
“He was not able to eat on his own so they would feed him 1 on 1 which was important to us. We are really grateful for places like this where we felt completely comfortable with the care my dad received.”
“Oxford Glen is an amazing Memory Care A.L. The building is quaint well kept and just the right size. The staff is friendly, gives great care and always looking to improve.”
Source: Texas Health & Human Services Commission
Key Findings
Oxford Glen at Sachse has had previous inspections identifying issues related to fire safety maintenance, staff training, and resident service plan documentation. While some violations regarding lighting and gas pressure testing were noted in 2020, there are currently no active enforcement actions listed against the facility.
Health Code (3 violations)
The facility failed to either assess a resident or to develop, approve, sign, or follow a service plan within the allowable time.
The facility failed to train staff in the use of fire extinguishers, failed to inspect and maintain fire extinguishers, and failed to keep records of inspection and maintenance of fireES extinguishers.
The facility failed to search the NAR and EMR annually.
Life Safety Code (3 violations)
The facility failed to ensure the smoke detectors were to be tested for sensitivity as required. The facility failed to provide all required fire alarm documentation, including as-built installation drawings, operation and maintenance manuals, and a written sequence of operation, must be available for examination by DADS.
The facility failed to provide an initial gas pressure test of the gas lines from the meter; and/or failed to ensure additional gas pressure tests were performed when gas service was interrupted; and/or that all gas heating systems were documented
The facility failed to provide lighting levels in compliance with licensing standards for assisted living facilities.
Oxford Sachse Memory Care Ltd
for profit
JENNI KNUTSON
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Google Reviews
39 reviews from families & visitors
Official Website
Visit oxfordseniorliving.com
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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