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Public Google reviewers rate this highly and often mention compassionate and attentive caregivers. Schedule a visit to confirm the fit.
based on 83 Google reviews
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Public Google reviewers rate Mustang Creek Estates Sachse House D highly. Reviewers highlight: compassionate and attentive caregivers, homelike, cottage-style environment. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Mustang Creek Estates is highly regarded by many families for its 'cottage-style' living and a staff that treats residents like family, particularly under the leadership of April. However, there are serious, recurring allegations regarding neglect, frequent resident falls, and hygiene issues that families must investigate thoroughly.
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Key Review Excerpts
“Her response to their gentle approach, comforting care, and direct supervision has been amazing! She is truly blossoming and it is wonderful to watch.”
“He was still in his hospital gown which meant he wasn’t bathed, had bed sores. One of the staff told us he would lay in his own feces for hours because they di”
“The facility is always clean, organized, and calm, and the staff consistently shows patience and genuine compassion.”
Source: Texas Health & Human Services Commission
Key Findings
Mustang Creek Estates Sachse House D underwent its most recent comprehensive inspection on January 17, 2025. No violations of state standards were cited, and there are currently no enforcement actions on record for this facility.
No deficiencies are reported in this inspection record.
Mce IV Op Co LLC
for profit
CLERMONT MANAGEMENT LLC
RENEE D RAMSEY
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TX HHSC — View Official Record
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