Our Lady of Peace
Families consistently rate this highly — reviewers highlight kind and thoughtful staff. Schedule a visit to confirm the fit.
based on 19 Google reviews
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What this means for your family
The facility has shown a significant upward trend in satisfaction, with recent residents praising the staff's kindness and the building's cleanliness. However, because older reviews contain very serious allegations regarding sanitation and food management, families should conduct an unannounced visit to verify current hygiene and dining standards.
Google Reviews
Google Reviews
19 reviews on Google“Recent reviews for Our Lady of Peace are overwhelmingly positive, with families praising the kindness of the staff and the clean environment. However, historical reviews contain serious allegations regarding hygiene standards and poor management of dietary needs.”
Quality Themes
Strengths
- Kind and thoughtful staff
- Clean building maintenance
- Welcoming community atmosphere
- Engaging religious services
Concerns
- Poor food quality and management of dietary requests (mentioned by 2 reviewers)
- Severe hygiene and sanitation issues
Rating Trends
Tap a year to see what changed
Distribution · 19 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1It is wonderful to see how much the staff cares for the residents; how do you ensure that this kind and welcoming atmosphere is maintained as the community grows?
- 2We noticed the beautiful religious services mentioned by others; could you tell us more about the spiritual programming and how residents participate in them?
- 3How does the dining team manage specific dietary requests and nutritional needs to ensure every resident enjoys their meals?
- 4What specific protocols are in place for managing medical emergencies or sudden changes in health during the overnight hours?
- 5For residents in the memory care wing, what kind of specialized daily activities are available to keep them engaged and stimulated?
- 6What steps is the management team taking to ensure the highest standards of cleanliness and sanitation are consistently met throughout the building?
Personalized based on this facility's data
Key Review Excerpts
“My experience over the past 1 and 1/2 years has been very positive. Dana and Lori have been incredible to work with. Their kindness and thoughtfulness towards my feeling comfortable and a part this community has meant so much to me.”
“Clean building and amazing staff!”
“Warm people friendly environment Priests provide good pertinent and interesting homilies.”
State Inspection History
State Inspections
Source: VA State Licensing Agency
Jan 15, 2026Routine
Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 1/15/2026 10:25am -3pm The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 139 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 8 Number of staff records reviewed: 4 Number of interviews conducted with residents: 2 Number of interviews conducted with staff: 3 Observations by licensing inspector: Licensing inspector observed required facility postings, medication pass, lunch and scheduled posted activities. Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Tyia Venable, Licensing Inspector at 804-393-2157 or by email at tyia.venable2@dss.virginia.gov
Based on a review of resident records, the facility did not ensure that there was written acknowledgement of the receipt of the disclosure by the resident or the resident?s legal representative was retained in the resident?s record. Evidence: 1. Resident 6's record (admit date 7/7/21) did not contain a disclosure statement signed by the resident or the resident?s legal representative. 2. When asked Staff 5 was unable to provide a signed copy of the disclosure statement for Resident 6.
Based on a review of facility documentation, the facility did not ensure fire and emergency drills were conducted each shift in a quarter. Evidence: 1. Licensing inspector reviewed the facility?s record of fire and evacuation drill documents, 12/29/25 a fire drill was conducted on 2nd shift, 11/18/25 a fire drill was conducted on 2nd shift, and 10/9/25 a fire drill was conducted on 1st shift. 2. When asked Staff 5 stated, there was no documentation of a fire and evacuation drill completed on the overnight shift.
Oct 11, 2024RoutineCleanReport
Type of inspection: Renewal Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: Onsite on 10/11/2024-Approximate time 11:21a.m-3:19p.m The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 139 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 8 Number of staff records reviewed: 5 Number of interviews conducted with residents: 4 Number of interviews conducted with staff: 5 Observations by licensing inspector: Noon time medication administration pass was observed Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. The evidence gathered during the inspection determined no violations with applicable standard(s) or law. The inspection summary will be posted to the VDSS website within five (5) business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Angela Rodgers-Reaves, Licensing Inspector at (804) 840-0253 or by email at Angela.r.reaves@dss.virginia.gov Violation Notice Issued: No
Jan 31, 2024ComplaintCleanReport
Type of inspection: Complaint Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: On 01/31/2024 approximate time 10:28a.m-12:30p.m. The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A complaint was received by VDSS Division of Licensing on 12/13/2023 regarding allegations in the admission, retention, and discharge of residents. Number of residents present at the facility at the beginning of the inspection: 128 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 1 Number of staff records reviewed: N/A Number of interviews conducted with residents: N/A Number of interviews conducted with staff: 2 Observations by licensing inspector: N/A Additional Comments/Discussion: Resident identified in the complaint is no longer in care. An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation did not support the allegations of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Angela Rodgers-Reaves, Licensing Inspector at (804) 840-0253 or by email at Angela.r.reaves@dss.virginia.gov
Oct 17, 2023RoutineCleanReport
Type of inspection: Renewal Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: On 10/17/2023-approximate time of 10:14a.m-3:41p.m. The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 120 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 4 Number of staff records reviewed: 4 Number of interviews conducted with residents: 10 Number of interviews conducted with staff: 5 Observations by licensing inspector: Additional Comments/Discussion: The evidence gathered during the inspection determined no violations with applicable standard(s) or law. The inspection summary will be posted to the VDSS website within five (5) business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. An exit meeting will be conducted to review the inspection findings. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Angela Rodgers-Reaves, Licensing Inspector at (804) 840-0253 or by email at Angela.r.reaves@dss.virginia.gov Violation Notice Issued: No
Nov 1, 2022ComplaintCleanReport
Type of inspection: Complaint Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 11/01/2022 approximate times of 10:54 a.m. ? 4:22p.m The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A complaint was received by VDSS Division of Licensing on 08/23/2022 regarding allegations in the medication administration. Number of residents present at the facility at the beginning of the inspection: The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. N/A Number of resident records reviewed: 1 Number of staff records reviewed: N/A Number of interviews conducted with residents: N/A Number of interviews conducted with staff: 3 Observations by licensing inspector: Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation did not support the allegation(s) of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Angela Rodgers-Reaves, Licensing Inspector at (804) 840-0253 or by email at angela.r.reaves@dss.virginia.gov
Nov 1, 2022Routine
Type of inspection: Renewal Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 11/01/2022 approximate times of 10:54 a.m. ? 4:22p.m The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 10 Number of staff records reviewed: 5 Number of interviews conducted with residents:3 Number of interviews conducted with staff: 4 Observations by licensing inspector: Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Angela Rodgers-Reaves, Licensing Inspector at (804) 840-0253 or by email at angela.r.reaves@dss.virginia.gov
Based on the review of facility records the facility failed to ensure that a risk assessment for tuberculosis shall be completed annually on each resident as evidenced by the completion of the current screening form published by the Virginia Department of Health or a form consistent with it. Evidence: Resident #1-Documented date of admission 02/21/2018. The most recent TB assessment that was submitted for the inspector?s review is dated 02/13/2021. Resident #2-Documented date of admission 09/01/2020. The most recent TB assessment that was submitted for the inspector?s review is dated 09/01/2021.
Based on the review of facility records the facility failed to ensure that for residents who meet the criteria for assisted living care, by the time the comprehensive ISP
Based on the review of facility records the facility failed to ensure that a copy of the written statement of discharge was maintained in the resident's record. Evidence: Resident #10 During interviews facility staff confirmed that the resident was no longer in care but did not submit upon request documented evidence that a discharge statement was maintained.
Based on the review of facility records and staff interviews the facility failed to ensure that when any portion of an assisted living facility is subject to inspection by the Virginia Department of Health, the facility shall be in compliance with those regulations, as evidenced by an initial and subsequent annual reports from the Virginia Department of Health. The report shall be retained at the facility for a period of at least two years. Evidence: Upon request the facility did not submit for the inspector?s review that an annual health inspection was conducted at the facility
Based on the review of facility records and staff interviews the facility failed to ensure that upon receipt of recommendations noted in subdivision 3 of this subsection, the administrator, dietitian, or nutritionist must report them to the resident's physician. Documentation of the report shall be maintained in the resident's record. Upon request the facility did not submit for the inspector?s review documented evidence that the physician?s for the residents identified in the 09/01/2022 dietician report were made aware of the dietician?s recommendation and what action was taken in response to the recommendations
Based on the review of facility records and observation the facility failed to ensure that medications are administered not earlier than one hour before and not later than one hour after the facility's standard dosing schedule. Evidence: Resident #11 Observation of the morning medication administration pass with facility staff #5 revealed that on 11/01/2022 the resident was not administered the 9:00a.m medications until the approximate time of 10:51 a.m.
Based on the review of facility records and staff interviews the facility failed to ensure that upon receipt the resident?s attending physician was informed of the recommendation of any concerns or problems and document the notification. Evidence: Upon request the facility did not submit for the inspector?s review documented evidence that the physician?s for the residents identified in the 09/21-22/2022 medication review report were made aware of the pharmacist recommendations and what action was taken in response to the recommendations.
Based on the review of facility records and staff interviews the facility failed to ensure that an assisted living facility complied with the Virginia Statewide Fire Prevention Code (13VAC5-51) as determined by at least an annual inspection by the appropriate fire official. Reports of the inspections shall be retained at the facility for at least two years. Evidence: Upon request the facility did not submit for the inspector?s review that an annual fire inspection was conducted at the facility.
Nov 1, 2022ComplaintCleanReport
Type of inspection: Complaint Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: On 11/01/2022 during the approximate time of 10:54a.m. ? 4:22p.m. on 11/03/2022 during the approximate time of 2:02p.m -2:15p.m The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A complaint was received by VDSS Division of Licensing on 10/19/2022 regarding allegations in the resident care and related services The evidence gathered during the investigation did not support the allegation(s) of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Angela Rodgers-Reaves, Licensing Inspector at (804) 8400254 or by email at angela.r.reaves@dss.virginia.gov
Apr 26, 2022RoutineCleanReport
An unannounced monitoring inspection was conducted at the facility on 04/26/2022 between the approximate time of 2:24p.m and concluded at approximately 4:45p.m. During the entrance interview the facility Administrator offered 133 residents in care. Based on the census offered the inspector reviewed five resident records, five staff records and other facility documentation for compliance. Based on the observation of a medication observed in the medication cart; technical assistance was offered. Information gathered during the inspection determined compliance(s) with applicable standards or law, and no violations were issued to facility. An exit interview was conducted where findings were reviewed and an opportunity was given for questions, as well as for providing any information or documentation which was not available during the inspection. Please contact me at Angela.r.reaves@dss.virginia.gov or (804) 840-0253 if you have any questions.
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Google Reviews
19 reviews from families & visitors
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