Ohio Valley Health Care
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 8 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
Bottom 25% in WV · Below recommended RN staffing · Above average staffing · Worst in WVU MEDICINE chain · $21,580 in fines
What this means for your family
This facility is highly regarded for its modern amenities, quality dining, and effective therapy programs. While most families report excellent care, we recommend scheduling a tour to observe staff-resident interactions firsthand to ensure the culture aligns with your expectations.
Google Reviews
Google Reviews
8 reviews on Google“Ohio Valley Health Care receives high praise for its modern facility, quality therapy services, and dining options. While most families report compassionate care and a clean environment, there are historical concerns regarding staff demeanor and communication in specific wards.”
Quality Themes
Tap a score for detailsStrengths
- Modern, clean facility
- High-quality therapy department
- Excellent food and dining services
- Compassionate, attentive nursing staff
Concerns
- Reports of rude or unapproachable staff behavior (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 16 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the dining services and the quality of the food here; could you tell us more about what a typical daily menu looks like for residents?
- 2Since we know how important physical recovery is, could you describe how the therapy department works with residents to meet their specific mobility goals?
- 3How does the nursing team ensure that communication remains clear and consistent with family members regarding a resident's daily care and health updates?
- 4With the facility being a cozy size of 66 residents, how do you ensure that the nursing staff is able to provide attentive, one-on-one care during busy shifts?
- 5What kind of daily social activities or group outings are organized to keep residents engaged and connected with one another?
- 6In the event of a sudden change in health or a medical emergency during the night, what is the specific protocol for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“My mother was taken care of and treated with dignity and kindness. She was known by and spoken to by all staff with genuine concern.”
“Greatest nursing facility in the area without a doubt. Great therapy department and the best dining. The food is amazing!”
“I’ve been visiting this care center for over a month, several times a week and it’s an extremely warm, caring environment, and the staff seems on top of everything.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
10
measures
3
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints that triggered inspections revealing a significant medication error and inadequate resident care. Ohio Valley Health Care shows recurring problems across medication management, safety systems (fire alarms, electrical equipment), and quality of care including accident prevention and proper treatment. While all deficiencies show correction dates, the pattern of repeated issues in medication safety and facility systems across three years raises ongoing concerns.
Aug 28, 2024Complaint2
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Aug 28, 2024Routine14
Smoke Deficiencies
Provide properly protected cooking facilities.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Jan 5, 2023Routine11
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Nursing and Physician Services Deficiencies
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Sep 15, 2021Routine9
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Federal Penalties
Fine
Aug 28, 2024
$21,580
Ownership & Operations
Who Operates This Facility
Ohio Valley Health Care
for profit
Chain Affiliation
Wvu Medicine
7 facilities nationwide
Chain avg rating: 4.4/5 · Rank 7 of 7 (Worst)
Ownership & Management
Owners
Camden Clark Health Services INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
8 reviews from families & visitors
Official Website
Visit ohiovalleyhealthcare.org
Medicare data downloads
Original nursing home datasets
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