Rockland Ridge Nursing & Rehabilitation Center
Strong Medicare quality ratings; families often praise modern, clean, and well-maintained facility. Still worth an in-person visit.
based on 14 Google reviews

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What this means for your family
The facility offers a high-end, clean environment with excellent dining options that many families appreciate. However, because recent feedback has raised concerns about management flexibility and the consistency of nursing assistant care, we recommend asking specifically about staff-to-patient ratios and how management handles family concerns during your tour.
Google Reviews
Google Reviews
14 reviews on Google“Rockland Ridge is consistently praised for its modern, clean, and hotel-like physical environment, with many reviewers highlighting the facility's aesthetic appeal and cleanliness. While many families report positive experiences with the nursing and therapy staff, some recent feedback points to concerns regarding management's flexibility and the quality of certain nursing assistants.”
Quality Themes
Tap a score for detailsStrengths
- Modern, clean, and well-maintained facility
- Friendly and welcoming front-desk and nursing staff
- High-quality, fresh meal options
- Active and engaging resident activities
Concerns
- Management flexibility and responsiveness (mentioned by 2 reviewers)
- Inconsistent quality of nursing assistants (STNAs) (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 14 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the quality and freshness of the meals here; could you tell us more about how the menu is planned?
- 2The facility looks incredibly clean and modern; what is your routine for maintaining the common areas and resident rooms?
- 3Since we want to ensure consistent care, how do you support and train your STNAs to maintain a high standard of daily assistance?
- 4What kind of active or engaging activities do you have planned for the residents to help them stay social and involved?
- 5In the event of a medical emergency during the night, what is the specific protocol for notifying the family and providing immediate care?
- 6How does the management team typically communicate with families regarding any changes in a resident's care plan or facility updates?
Personalized based on this facility's data
Key Review Excerpts
“The surroundings were spotless and exquisite, reminiscent of a luxurious Marriott property.”
“Beautiful facility on the outside, however management staff are not helpful or flexible and arevery dependent on aids. I would not send my loved ones there after seeing some of the STNAs they are allowing to work there.”
“Rockland Ridge is the cleanest hands down. Beautiful on the inside and out. Beautifully decorated. They have many different sitting areas for residents and visitors to visit whenever residents.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
2
measures
4
measures
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 7 deficiencies across 2 surveys with no complaint-triggered issues, suggesting problems were identified through routine inspections rather than family reports. The main concern areas involve dietary services, quality of care (including pressure ulcer prevention and incontinence care), and infection control. All deficiencies have been corrected by the facility, indicating responsiveness to identified problems, though families should inquire about sustained improvements during visits.
Nov 17, 2025Routine3
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jun 8, 2023Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ownership & Operations
Who Operates This Facility
Rockland Ridge Nursing & Rehabilitation Center
for profit
Chain Affiliation
Foundations Health Solutions
63 facilities nationwide
Chain avg rating: 4.0/5 · Rank 8 of 60 (Best)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit rockland-ridge.net
Medicare data downloads
Original nursing home datasets
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