Ocala Oaks Rehabilitation Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 99 Google reviews

Watch Ocala Oaks Rehabilitation Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While Ocala Oaks is praised for its therapy team and community events, the frequency of reports regarding patient neglect and hygiene is deeply concerning. If you choose this facility, we strongly recommend frequent, unannounced visits to monitor your loved one's care and ensuring you have direct contact information for nursing supervisors rather than relying on the main switchboard.
Google Reviews
Google Reviews
99 reviews analyzed“Ocala Oaks Rehabilitation Center receives highly polarized feedback, with some families praising the facility as clean and attentive, while others report severe neglect and poor communication. Multiple reviewers have raised alarming concerns regarding patient hygiene, slow response times, and inadequate medical supervision. Families considering this facility should be aware of these significant inconsistencies in care quality.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and helpful administrative staff
- Clean, well-maintained facility environment
- Engaging activities and events
- Effective physical and occupational therapy teams
Concerns
- Neglect and poor hygiene (soiled clothing/diapers, lack of showers) (mentioned by 8 reviewers)
- Slow or non-existent response to call lights/assistance requests (mentioned by 6 reviewers)
- Poor communication and difficulty reaching staff/nurses (mentioned by 5 reviewers)
- Inconsistent or poor medication management (mentioned by 4 reviewers)
- Staff unprofessionalism and lack of supervision (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that your team is active in responding to online feedback; how do you use that family input to improve daily communication and care coordination?
- 2Given that some families have expressed concerns regarding hygiene and personal care, what is your specific process for ensuring residents receive timely assistance with showers and clothing changes?
- 3With your current staffing levels, what is the standard protocol for responding to call lights, and how do you ensure that requests for help are addressed promptly?
- 4To address concerns regarding medication management, can you walk me through your process for ensuring medications are administered accurately and on schedule?
- 5I see that your physical and occupational therapy teams are highly regarded; how do you integrate these services into the daily activity schedule for residents?
- 6Regarding the recent health inspection reports, what specific steps has the facility taken to address the cited deficiencies and improve the quality of care?
Personalized based on this facility's data
Key Review Excerpts
“He was completely soiled with urine from the chest down. The pamper was so full it dripped down his leg. I immediately called for staff or nurse.”
“The facility is very clean (doesn't smell like a nursing home). The staff from the nurses all the way to the administration have been wonderful. A special shout out to the therapy team.”
“I can't get in touch with anyone to see how she is doing. Only the receptionist answers the phone, everyone else's phones just ring off the wall, and goes to voice mail.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
1
measures
2
measures
Residents with depression symptoms
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Ocala Oaks has a pattern of recurring deficiencies across multiple surveys, with issues in care quality, infection control, and medical records management appearing repeatedly over three years. The facility has struggled with providing appropriate treatment according to resident preferences, implementing proper infection prevention programs, and maintaining accurate medical records. While all cited deficiencies show correction dates, the persistence of similar problems across surveys suggests ongoing challenges with consistent care standards that families should discuss during visits.
Aug 14, 2025Routine7
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
May 16, 2024Routine8
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 12, 2023Routine5
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Ocala Oaks Rehabilitation Center
for profit
Chain Affiliation
Sovereign Healthcare Holdings
43 facilities nationwide
Chain avg rating: 3.5/5 · Rank 25 of 43
Ownership & Management
Owners
Sovereign Healthcare Holdings LLC
Owner · Organization
Cronquist 2015 Family Tr
Owner (parent company) · Organization
John J Notermann Business Tr
Owner (parent company) · Organization
Mangine, John
Owner (parent company)
Notermann, Brenda
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
99 reviews from families & visitors
Official Website
Visit ocalaoaksrehab.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Brookdale Chambrel Pinecastle
3.5 miAssisted Living · Ocala, FL
Aviata at Arbor Springs
3.5 miNursing Home · Ocala, FL
Ocala Health and Rehabilitation Center
3.5 miNursing Home · Ocala, FL
The Lodge Healthcare and Rehabilitation Center
3.6 miNursing Home · Ocala, FL
Hm Ocala Operating LLC
3.6 miAssisted Living · Ocala, FL
Avante at Ocala, INC
4.0 miNursing Home · Ocala, FL