The Lodge Healthcare and Rehabilitation Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 170 Google reviews
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What this means for your family
The Lodge offers an excellent physical therapy program that has helped many residents regain mobility, but the facility suffers from recurring issues with staffing levels and basic patient care. If you choose this facility, you must be a daily, active advocate for your loved one, specifically monitoring their hygiene, medication schedule, and responsiveness of the nursing staff.
Google Reviews
Google Reviews
170 reviews analyzed“The Lodge Healthcare and Rehabilitation Center receives highly polarized feedback, with many families praising the facility's cleanliness, modern environment, and effective physical therapy team. However, a significant number of reviewers report serious concerns regarding chronic understaffing, poor food quality, and inconsistent nursing care, including reports of residents being left in soiled conditions for extended periods. Families considering this facility should be aware that while some staff members are described as compassionate and attentive, others are frequently cited for negligence and poor communication.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy department
- Clean, modern, and well-maintained facility
- Engaging activities and community events
- Select group of dedicated and compassionate nursing staff
Concerns
- Chronic understaffing leading to neglected hygiene and delayed call light response (mentioned by 14 reviewers)
- Poor food quality, cold meals, and lack of nutritional variety (mentioned by 10 reviewers)
- Poor communication from administration and difficulty reaching staff (mentioned by 7 reviewers)
- Inconsistent medication management and administration errors (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given that physical and occupational therapy are such strong highlights here, how do you integrate those services into a resident's daily routine to ensure they stay active and engaged?
- 2I noticed the facility has a very active calendar of events; could you walk me through what a typical social afternoon looks like for a resident?
- 3With the current staffing levels, what specific protocols do you have in place to ensure that call lights are answered promptly and that personal hygiene needs are met consistently throughout the day?
- 4I understand that nutrition is a key part of recovery; how do you manage meal quality and temperature to ensure residents are receiving appetizing and nutritionally balanced food?
- 5Could you explain the process for how your nursing team manages medication administration to ensure accuracy and prevent errors?
- 6I appreciate that you actively engage with feedback online; what is your preferred method for families to communicate with administration if they have questions or concerns about their loved one's care?
Personalized based on this facility's data
Key Review Excerpts
“The Therapy Department was great. The food was terrible and our mom lost 24 pounds in a few weeks. The Nursing and Aide Departments on the whole were very hurried always noting they had too much to do, noncompassionate and lacked empathy.”
“My dad was sent here to rehab from pneumonia after 11 days in the hospital. If your loved one is sent here you must be their advocate because the care here is the worst I have ever seen.”
“My 98 year old dad was just released from The Lodge after a little more than 100 days. He had fallen and broke the socket of his right hip. I didn’t think he would ever get out of bed again but because of the staff there I can say that he is up and about every day.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
1
measures
2
measures
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents with depression symptoms
Residents needing more daily help over time
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows recurring problems across multiple surveys, with families filing complaints that triggered inspections. The most persistent issues involve care planning and assessment, medication management, and quality of care, with the same deficiencies appearing repeatedly from 2022 through 2025. While all violations have correction dates, the pattern of recurring problems in core care areas suggests ongoing operational challenges that warrant careful consideration.
Feb 27, 2025Routine12
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 23, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Nov 16, 2023Routine9
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Miscellaneous Deficiencies
Meet Health Care Facilities Code mechanical requirements.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
May 10, 2023Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
May 25, 2022Routine5
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Federal Penalties
Fine
Feb 27, 2025
$17,737
Ownership & Operations
Who Operates This Facility
The Lodge Healthcare and Rehabilitation Center
for profit
Chain Affiliation
Gold FL Trust II
46 facilities nationwide
Chain avg rating: 3.1/5 · Rank 16 of 46
Ownership & Management
Owners
The Lodge Snf Holdco LLC
Owner · Organization
FL Master Opco Holdco LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
170 reviews from families & visitors
Official Website
Visit thelodgehrc.com
Medicare data downloads
Original nursing home datasets
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