Avante at Ocala, INC
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 57 Google reviews

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What this means for your family
While some residents report positive experiences with the therapy team, the frequency of reports regarding neglect and slow response times is concerning. If you consider this facility, we strongly recommend visiting unannounced during weekends or evenings to observe staffing levels and response times firsthand.
Google Reviews
Google Reviews
57 reviews analyzed“Avante at Ocala, Inc. receives highly polarized feedback, with some residents praising the therapy and nursing staff while many others report severe neglect and safety concerns. Families frequently cite issues with call light response times, poor food quality, and a lack of basic hygiene or medical attention. Potential residents should be aware of significant inconsistencies in care quality and reports of unprofessional staff behavior.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Select compassionate nursing staff
- Helpful admissions and administrative team
Concerns
- Slow or non-existent response to call lights (mentioned by 5 reviewers)
- Poor food quality and dietary errors (mentioned by 5 reviewers)
- Staff observed using cell phones instead of working (mentioned by 3 reviewers)
- Unsanitary facility conditions (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the current staffing levels, what is your facility's protocol for ensuring call lights are answered promptly, especially during evening and weekend shifts?
- 2I understand that nutrition is vital for recovery; could you walk me through how you manage dietary requirements and ensure that residents receive the correct meals as ordered?
- 3With cleanliness being a priority for our family, could you describe your daily housekeeping schedule and how you maintain sanitation in common areas and resident rooms?
- 4I noticed that your team occasionally responds to online feedback; how do you use that communication to improve the daily experience for residents and their families?
- 5Since your therapy department is highly regarded, how do the therapists coordinate with the nursing staff to ensure a resident's progress is maintained throughout the rest of the day?
- 6What specific steps are taken to ensure staff remain focused on patient care and engagement while they are on the floor?
Personalized based on this facility's data
Key Review Excerpts
“My mother was placed at Avante for rehab and there has been nothing but problems with this facility. Other issues are staff not checking on residents when the push thier call button I've seen this first hand it was o er 30 min and no one came to my mother's room.”
“My wife was moved here recovering from pnumonia-- they neglected her -- would not assist her w bathroom at all i had to clean her and deal w a soiled bed -- staff would not help me at all.”
“I would not recommend this place at all especially if your loved one is a fall risk. My father was here and we have had such a terrible experience. We had filed so many grievances, no one from management actually goes around and check on the patients.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
16
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents with depression symptoms
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has faced families filing complaints that triggered federal inspections, with recent issues in care planning, resident rights, and food service appearing in 2025. The most recurring problems involve care planning and assessment (5 deficiencies), medication management (3 deficiencies), and quality of care issues. While all deficiencies show correction dates, the pattern of complaints and repeated issues in core care areas suggests families should ask detailed questions about current practices during any visit.
Oct 14, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Aug 13, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Apr 30, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Oct 17, 2024Routine5
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jun 15, 2023Routine8
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Feb 2, 2022Routine2
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Ownership & Operations
Who Operates This Facility
Avante at Ocala, INC
for profit
Chain Affiliation
Avante Centers
11 facilities nationwide
Chain avg rating: 2.7/5 · Rank 4 of 11
Ownership & Management
Owners
Ag Holdings, INC.
Owner · Organization
Debbie Klurman 1994 Trust
Owner (parent company) · Organization
Deena Klurman Kranz 2000 Trust
Owner (parent company) · Organization
Mona Mizrachi 1994 Trust
Owner (parent company) · Organization
Sisel Klurman 2001 Revocable Trust
Owner (parent company) · Organization
Ben-aviv, Zipora
Owner (parent company)
Klurman, Deena
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
57 reviews from families & visitors
Official Website
Visit avantecenters.com
Medicare data downloads
Original nursing home datasets
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