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Assisted Living

Belmont Village San Jose

Families consistently rate this highly — reviewers highlight compassionate and professional caregiving staff. Schedule a visit to confirm the fit.

500 S Winchester Blvd, Valley Fair · San Jose, CA 95128150 bedsLicensed & Active
Google rating
4.5/5

based on 73 Google reviews

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Belmont Village San Jose Assisted Living in San Jose, CA — Street View
Street View

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What this means for your family

This facility is an excellent choice for families seeking high-quality dining and a vibrant social environment for their loved ones. However, if your loved one requires immediate assistance for frequent bathroom needs, you should specifically ask about the protocol for coverage during staff breaks to ensure timely responses.

Google Reviews

Google Reviews

73 reviews on Google
Belmont Village San Jose is highly regarded by many families for its compassionate staff, engaging activities, and high-quality dining. While many long-term residents thrive in the memory care and assisted living programs, some families have reported serious concerns regarding delayed response times for resident needs and occasional staffing shortages.

Quality Themes

Tap a score for details
Food9.0Staff8.0Clean9.0Activities9.0MedsN/AMemory9.0Comms7.0Value6.0

Strengths

  • Compassionate and professional caregiving staff
  • Engaging enrichment and social activities
  • High-quality, chef-prepared dining
  • Clean and beautiful facility environment

Concerns

  • Delayed response to call buttons/resident needs (mentioned by 2 reviewers)
  • Staffing shortages on certain floors or during breaks (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.3'18(3)5.05.0'20(2)4.64.2'23(5)5.04.5'25(8)4.7'26(29)

Distribution · 79 analyzed

5
66
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How They Respond to Reviews

100%response rate
Good

The owner provides highly personalized and empathetic responses to emotional or detailed reviews, often referencing specific staff members or programs. For negative reviews, they maintain a professional tone, offering condolences for loss and directing grievances to the Executive Director.

Questions for Your Tour

  • 1We've heard wonderful things about the chef-prepared dining here; could you tell us more about how the menus are planned and if there are options for specific dietary needs?
  • 2The facility looks beautiful and very well-maintained; what is your routine for ensuring the common areas and resident rooms stay clean and inviting?
  • 3Since we know how important social connection is, could you describe some of the specific enrichment activities or outings currently popular with the residents?
  • 4How does the care team manage resident requests and call buttons, especially during shift changes or busy meal times, to ensure no one is left waiting?
  • 5In the event of a medical emergency during the night, what is the specific protocol for notifying the family and coordinating with doctors?
  • 6We noticed how engaged the management is with the community; how does the leadership team stay involved in the day-to-day care and resident satisfaction here?

Personalized based on this facility's data


Key Review Excerpts

The Belmont caregivers and management team became like family to us. I visited most every day. My initial positive impression of the Belmont approach was reinforced and deepened over time.

Memory care family member · 2026★★★★★

When we moved Mom there she was fragile and our family was amazed how she improved so dramatically under their care. The Med Tech staff is very caring and always communicate with us about any concerns.

Long-term resident's family · 2026★★★★★

My loved one has lived at Belmont Village San Jose, for almost 10 years now. They have received increasing degrees of care through the years, and I’ve been very impressed with the quality of the staff, and the seamless transition in care.

Long-term resident's family · 2025★★★★★
Source: 73 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

25total
2 Type A— immediate health risk
Clean record— no deficiencies found
Jun 22, 2026Inspection
Clean

FACILITY EVALUATION REPORT

Dec 4, 2025Complaint
Clean

COMPLAINT INVESTIGATION REPORT

Jul 22, 2025Complaint
Clean

COMPLAINT INVESTIGATION REPORT

Jul 22, 2025Complaint
Clean

COMPLAINT INVESTIGATION REPORT

Jun 25, 2025Inspection
Clean

The facility underwent an unannounced annual visit on June 25, 2025. The inspector noted that the facility appeared well-maintained, with adequate supplies and functioning safety equipment. No deficiencies were cited during this inspection.

Apr 16, 2025Other
Clean

The inspection was conducted following an incident report regarding a significant water leak at the facility. The Licensing Program Analyst observed the affected areas and interviewed the Administrator regarding the remediation efforts. No deficiencies were cited per California Code of Regulations, Title 22.

Mar 12, 2025Other
Clean

The facility underwent a Case Management - Incident visit to follow up on a resident elopement incident. The narrative section explicitly states that no deficiencies were cited per California Code of Regulations, Title 22. The facility has taken corrective actions, including retraining staff and updating the resident's care plan.

Feb 5, 2025Complaint
Clean

This report details an investigation into complaints received regarding facility operations. The investigator found that the allegations, including issues with emergency response, medication administration, contracted services, and hygiene care, were unsubstantiated based on the evidence reviewed. Overall, the facility was found to be meeting its obligations to the best of its ability at the time of the visit.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Belmont Village San Jose Tnnt & Lp; Belmont Three

Administrator

RACHEL BROWN

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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