Caring Hearts Senior Care Home, INC
Families consistently rate this highly — reviewers highlight compassionate and loving nursing staff. Schedule a visit to confirm the fit.
based on 7 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking high-touch, personalized care, especially for those navigating dementia. The leadership is highly regarded for acting as true advocates for residents, though you may want to inquire about specific meal variety during your tour.
Google Reviews
Google Reviews
7 reviews on Google“Families can expect a deeply personalized and compassionate environment, with multiple reviewers highlighting the staff's ability to help residents thrive despite declining health. The facility is particularly noted for its strong leadership, specifically mentioning the Administrator's role as a dedicated advocate for residents and their families.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and loving nursing staff
- Strong administrative leadership and advocacy
- Personalized care tailored to individual needs
- Clean and welcoming environment
Rating Trends
Tap a year to see what changed
Distribution · 8 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1It's wonderful to see how much the staff is praised for being so compassionate; how do you ensure that this level of personalized, loving care stays consistent for every resident?
- 2Since the administrative leadership seems so involved in advocating for residents, how does the management team communicate with families regarding any changes in a resident's care plan?
- 3With such a small, intimate community of 12, what kind of daily activities or social outings do you organize to keep the residents engaged with one another?
- 4How does the nursing team handle medical emergencies or sudden changes in health during the overnight hours?
- 5The facility looks very clean and welcoming; what are your specific protocols for maintaining the cleanliness and comfort of the common areas?
- 6How do you tailor daily routines and meal plans to meet the specific individual needs of each resident in such a small group?
Personalized based on this facility's data
Key Review Excerpts
“Mom was declining fast under the neglectful care of her previous home, but since moving to Caring Hearts, she not only survives, but THRIVES!”
“Olivia is the Administrator and is a true advocate for her residents and their family members. Olivia and her team take the time to really get to know their resident and their family.”
“My dad had dementia, but it was clear he loved the staff there. Olivia and staff helped us navigate the complications that my dad and our family faced.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Mar 30, 2026InspectionClean
FACILITY EVALUATION REPORT
Mar 26, 2025InspectionClean
The facility was inspected for its required annual review. Deficiencies were noted regarding the security of sharp objects and medications (Type A), and the maintenance of up-to-date resident needs and services plans (Type B). The facility was advised to correct these issues promptly.
Mar 23, 2024InspectionClean
The inspection was an unannounced annual visit conducted by the LPA. The facility was generally observed to have appropriate safety measures, such as locked medication and cleaning product storage. However, a deficiency was cited regarding the improper storage of hazardous materials in the backyard area.
Mar 9, 2022InspectionClean
The facility underwent an unannounced annual required inspection. The Licensing Program Analyst observed that the facility maintained good safety practices, including designated entry points, proper sanitation supplies, and staff adherence to PPE protocols. No deficiencies were cited during this visit.
Ownership & Operations
Who Operates This Facility
Caring Hearts Senior Care Home, INC
MICHELLE PAGKALINAWAN
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Official Website
Visit caringheartsinc.com
Medicare data downloads
Original nursing home datasets
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