A Grace Sub Acute & Skilled Care
Strong Medicare quality ratings; families often praise attentive and professional nursing/cna staff. Still worth an in-person visit.
based on 39 Google reviews
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What this means for your family
Recent reviews suggest a significant improvement in clinical care and communication, particularly regarding wound care and rehabilitation. However, the facility has a documented history of serious neglect and staff rudeness, so you should specifically ask about their current protocols for hygiene monitoring and staff training.
Google Reviews
Google Reviews
39 reviews on Google“Families should approach this facility with significant caution due to serious allegations of neglect, staff rudeness, and hygiene issues. While many recent reviews from 2025 and 2026 praise the nursing and rehab teams for being attentive and professional, a persistent pattern of older reviews describes severe medical errors and poor patient care.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and professional nursing/CNA staff
- Effective rehabilitation and wound care teams
- Strong communication from administration and social services
- Cleanliness in recent visits
Concerns
- Staff rudeness and disrespectful behavior (mentioned by 4 reviewers)
- Neglect regarding hygiene and incontinence care (mentioned by 2 reviewers)
- Facility maintenance and outdated appearance (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 41 analyzed
How They Respond to Reviews
The owner provides a mix of personalized, empathetic responses to positive reviews and a professional, direct approach to serious allegations. They frequently use specific names and acknowledge individual staff members or family members mentioned in the reviews.
Questions for Your Tour
- 1I noticed some positive feedback regarding the professionalism of your nursing and CNA staff; how do you ensure this high level of care is maintained during shift changes?
- 2Can you tell me more about the specific protocols your team uses for wound care and rehabilitation for residents?
- 3How does the administration ensure that medication management is handled accurately and consistently for every resident?
- 4What steps are being taken to address any recent facility maintenance needs or updates to the building's appearance?
- 5What is your process for ensuring that personal hygiene and incontinence care are handled with dignity and attention to detail?
- 6How does the social services team help residents engage in daily activities and stay connected with their families?
Personalized based on this facility's data
Key Review Excerpts
“The staff, including nurses, CNAs, respiratory and wound care teams, RNAs, and others, are all helpful, caring, and hardworking. They truly support both patients and their families and create a warm, reassuring environment.”
“The bedsores were treated and gone in a week. With good care, he was off the ventilator in a couple months and they were able to remove the tracheostomy tube not long after that.”
“Staff is amazing. Any issues we have had with my father's health have been immediately identified and communicated. The staff is always present in the rooms to monitor their health and needs.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
3
measures
5
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of 81 deficiencies with families filing 7 complaints about care issues. The most persistent problems involve medication management (including dangerous error rates), fire safety violations, and infection control failures that repeat across multiple surveys. Recent complaints in 2024-2025 focused on medication services and resident safety, indicating ongoing issues despite the facility's corrections. While all deficiencies show correction dates, the recurring nature of core safety problems suggests systemic challenges.
Dec 10, 2025Complaint2
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Aug 14, 2025Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Oct 18, 2024Routine22
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Meet other general requirements that are deficient.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Jul 9, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Mar 14, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 28, 2023Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ownership & Operations
Who Operates This Facility
A Grace Sub Acute & Skilled Care
for profit
Ownership & Management
Owners
Adelman, Jason
Owner
Javier, Julita
Owner
Javier, Pepito
Owner
Rando, James
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
39 reviews from families & visitors
Official Website
Visit agracesubacute.com
Medicare data downloads
Original nursing home datasets
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