Oakmont of San Antonio Heights

This report details a complaint investigation regarding a resident sustaining a fracture due to alleged inadequate supervision. The investigation found that the allegations were unsubstantiated, meaning there was not enough evidence to prove the violation occurred. No specific deficiencies were cited in the report.

This report details a complaint investigation regarding a resident sustaining a fracture due to alleged inadequate supervision. The investigation found that the allegations were unsubstantiated, meaning there was not enough evidence to prove the violation occurred. No specific deficiencies were cited in the report.

The facility underwent an unannounced case management visit to follow up on possible financial abuse. The visit involved collecting documentation and interviewing staff regarding the suspected incident. No deficiencies were cited during this visit.

The facility underwent a required comprehensive annual inspection. The inspector noted that the facility is clean, in good repair, and operating in safe conditions across physical plant, food service, and care/supervision areas. No deficiencies were cited during this visit.

The facility underwent a required comprehensive annual inspection. The inspection covered the physical plant, food service, and care/supervision aspects. No deficiencies were cited per Title 22, Division 6, of the California Code of Regulations.

This report details the findings of a Complaint Investigation conducted on behalf of the facility. All four allegations cited—regarding call button response, showering needs, restroom needs, and overcharging—were determined to be Unsubstantiated based on the evidence reviewed.