Oakmont at Gordon Park
Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 9 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a warm, family-like atmosphere with highly attentive staff. The consistent praise for food quality and cleanliness provides peace of mind, though you may want to ask about specific activity schedules as they are less frequently mentioned in reviews.
Google Reviews
Google Reviews
9 reviews on Google“Families can expect a high level of compassionate care, with multiple reviewers highlighting the staff's kindness and emotional connection to residents. The facility is consistently praised for its cleanliness and high-quality dining options.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive staff
- Clean and well-maintained facilities
- High-quality food and dining
- Welcoming and supportive environment
Rating Trends
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Distribution · 9 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Since the staff is so highly regarded for being attentive, how do they personalize daily care routines for each resident?
- 2With your memory care certification, what specific engagement activities do you have planned to keep residents active and social during the day?
- 3The dining experience is a highlight here, so could you tell me more about how much variety and nutrition are included in the daily meal plans?
- 4How does the care team coordinate medical responses or handle unexpected health emergencies during the overnight hours?
- 5I noticed the facility is exceptionally well-maintained; what is your routine for ensuring all common areas and resident rooms stay clean and comfortable?
- 6In terms of the recent state inspections, what specific steps has the team taken to address any findings and ensure continued excellence in care?
Personalized based on this facility's data
Key Review Excerpts
“The staff, cleanliness, food and attention to details was amazing. They love your family as their own and the companionship among the residents is heartwarming.”
“We have family members in both assisted living and memory care and the care they receive is outstanding. The staff all seem to be caring and kind and patient.”
“One of the CNAs that works there, Kelsey Fullen was really good about providing me with information and reassuring me of the care that my loved one would be receiving.”
State Inspection History
State Inspections
Source: VA State Licensing Agency
Mar 31, 2026Routine
Type of inspection: Renewal Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 03/31/2026, 9:41am to 3:51pm The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 86 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 11 Number of staff records reviewed: 3 Number of interviews conducted with residents: 2 Number of interviews conducted with staff: 5 Observations by licensing inspector: Noon meal, activities, medication pass Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Your plan of correction must contain: 1) steps to correct the noncompliance with the standard(s), 2) measures to prevent the noncompliance from occurring again; and 3) person(s) responsible for implementing each step and/or monitoring any preventive measure(s). Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of these inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Refer to General Procedures and Information for Licensure, 22VAC40-80-260-B for information on requesting a problem solving conference. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Becky Berry, Licensing Inspector at 276-608-3514 or by email at rebecca.berry@dss.virginia.gov.
Based on resident record review, the facility failed to have all required components included on the assessment for one resident prior to being placed in a safe, secure environment. EVIDENCE: 1. Resident #9 was admitted to the safe, secure unit of the facility on 09/05/2025. 2. The ?Assessment of Serious Cognitive Impairment? was completed on 09/05/2025. The second page of the ?Assessment of Serious Cognitive Impairment? which addresses: behavior/psychomotor; speech/language; and appearance was not available at the time of inspection.
Based on the review of Medication Administration Records ( MAR
Based on observations made during the tour of the building, the facility failed to keep furnishings, fixtures, and equipment clean and in good repair. EVIDENCE: 1. The common bathroom (Room #058) had an inoperable light above the handwashing sink/mirror. 2. The cabinet under the fish tank in the dining area had discolored areas which appeared white. The same cabinet door on the left side was discolored with black/brown spots and splashes of an unknown substance. 3. The common bathroom (Room #058) had a paper towel dispenser that was inoperable and paper towels were not available. There was not a hand dryer available in this bathroom.
Based on resident record review, the facility failed to include all required documentation on the two-hour rounding charts for residents who have the inability to use the signaling device. EVIDENCE: 1. The two-hour rounding chart completed on 03/22/2026 did not include the staff member?s documentation at 3pm and 5pm for residents #9 and #8 and on 03/30/2026 at 3pm and 5pm for resident #8.
Mar 26, 2025Routine
Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 03/26/2025, 9:25am to 3:55pm The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 89 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 13 Number of staff records reviewed: 3 Number of interviews conducted with residents: 0 Number of interviews conducted with staff: 5 Observations by licensing inspector: Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Becky Berry, Licensing Inspector at 276-608-3514 or by email at rebecca.berry@dss.virginia.gov.
Based on observations made during the tour of the safe, secure unit, the facility failed to ensure that when there are indications that ordinary materials or objects may be harmful to a resident, these materials or objects shall be inaccessible to the resident except under staff supervision. EVIDENCE: 1. Resident #9 resides in the safe, secure unit of the facility. 2. On the date of the inspection (3/26/25), the LI found the following items in the bathroom for resident #9: 1) Cerave Itch Relieve Moisturizing Lotion, 8 fluid ounces 2) Biotin Thickening Hair Treatment, 12 fluid ounces 3) Shampoo with Emu Oil, 8 fluid ounces 4) PeriFresh Perineal Cleanser, 7.5 fluid ounces 5) Deodorant Spray by Dr. Scholl?s 4.7 ounces 6) Arm and Hammer Shoe Refresher and Odor spray, 4.0 ounces 7) Arm and Hammer Foot Powder Spray, 7.0 ounces.
Based on a review of facility documentation, the facility failed to ensure that when the health care oversight is provided, the specific residents for whom the oversight was provided must be identified. EVIDENCE: 1. A document provided to the LI at the time of inspection indicated the most recent health care oversight occurred on 01/07/2025 with a total number of 90 residents for whom oversight was provided. 2. Specific residents for whom the oversight was provided were not identified.
Based on observations during the tour of the building and the medication cart audit, the facility failed to follow their written plan for medication management. EVIDENCE: 1. The medication management plan (page 8, #37) states any creams or ointments which are applied with assistance shall be squeezed onto a tongue depressor or similar tool and shall be discarded after application. In the room for resident #10, the LI observed a souffle cup containing Triamcinolone Acetonide External Cream 0.1%, apply to face topically every eight hours as needed for redness/dry/itching skin, left sitting on the bedside table unused and unsupervised. 2. The medication management plan (page 5, #30) states when assistance is provided with solid doses of oral medication the employee must wash hands. Staff #2 was not observed to wash or sanitize her hands prior to administering 11:00am medication to resident #9. 3. The medication management plan (page1, #4) states the night nurse/MA will audit medication nightly and order when amount of seven tablets remain to ensure that each resident?s prescription medications are filled and refilled in a timely manner to avoid missed dosages. The March 2025 Medication Administration Record ( MAR
Based on observations made during the 11:00am medication pass on 03/26/2025, the facility failed to keep the medications in a locked storage area. EVIDENCE: 1. During the 11:00am medication pass, staff #2 walked approximately 15 feet away from the medication cart to administer a medication to resident #8 and the LI observed her to leave the medication cart unattended and unlocked in the safe, secure unit.
Based on a review of resident records, the facility failed to ensure that when oxygen therapy is provided, the physician's or other prescriber's order contains all required information, including the oxygen source, such as compressed gas or concentrators. EVIDENCE: 1. The record for resident #3 contains two orders for oxygen: Oxygen 2L NC PRN
Based on observations made during the tour of the building, the facility failed to ensure that the interior of all buildings shall be maintained in good repair. EVIDENCE: 1. The wall sconce light across from rooms #1222, #1242, #0065, #0019 and #1224 were not operable. 2. The overhead light in front of rooms #1214 and #1225 were not operable.
Based on observations made during the tour of the building, the facility failed to include required items on the fire and emergency evacuation drawing. EVIDENCE: 1. The fire and emergency evacuation drawing located in the assisted living portion of the building did not include areas of refuge, telephones, and fire alarm boxes as appropriate.
Feb 26, 2025ComplaintCleanReport
Type of inspection: Complaint Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 02/26/2025, 1:15pm to 2:44pm. The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A complaint was received by VDSS Division of Licensing on 02/05/2025 regarding allegations in the area(s) of: Resident care and related services. Number of residents present at the facility at the beginning of the inspection: 95 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 1 Number of staff records reviewed: n/a Number of interviews conducted with residents: 0 Number of interviews conducted with staff: 3 Observations by licensing inspector: Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation did not support the allegation(s) of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Becky Berry, Licensing Inspector at 276-608-3514 or by email at rebecca.berry@dss.virginia.gov.
Jan 22, 2025RoutineCleanReport
Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 01/22/2025, 11:25am to 11:45am The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: n/a Number of staff records reviewed: 1 Number of interviews conducted with residents: n/a Number of interviews conducted with staff: n/a Observations by licensing inspector: Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined no violations with applicable standard(s) or law. The inspection summary will be posted to the VDSS website within five (5) business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Becky Berry, Licensing Inspector at 276-608-3514 or by email at rebecca.berry@dss.virginia.gov.
Nov 18, 2024Complaint
Type of inspection: Complaint Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 11/18/2024, 10:16am to 11:19am The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A complaint was received by VDSS Division of Licensing on 11/08/2024 regarding allegations in the area(s) of: Resident care and related services. Number of residents present at the facility at the beginning of the inspection: 90 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 1 Number of staff records reviewed: 1 Number of interviews conducted with residents: 1 Number of interviews conducted with staff: 4 Observations by licensing inspector: Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation supported the allegation(s) of non-compliance with standard(s) or law, and violation(s) were issued. Any violation(s) not related to the complaint(s) but identified during the course of the investigation can also be found on the violation notice. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Becky Berry, Licensing Inspector at 276-608-3514 or by email at rebecca.berry@dss.virginia.gov.
Based on a review of resident records, staff documentation and interviews with staff, the facility failed to provide supervision of resident schedules, care, and activities. EVIDENCE: 1. The Uniform Assessment Instrument for resident #1, completed 06/01/2024, indicates resident #1 requires mechanical and human help/physical assistance with toileting. 2. The individualized service plan for resident #1, completed 06/01/2024, provides the following description of needs and services to be provided regarding toileting: Resident #1 needs mechanical and physical assistance with toileting and staff will assist resident #1 with toileting while using grab bars and allowing resident #1 to participate to resident #1?s maximum abilities. 3. Per the call system log and interview with staff #1, resident #1 used the call system to request assistance on 11/07/2024 at 10:19pm. Staff #1 reports she cleared the call and notified resident #1 she would return to help after assisting other residents. Per staff #1, resident #1 agreed to wait for staff #1 to return. 4. Staff #1 reports she assisted resident #1 to the toilet at approximately 11:30pm on 11/07/2024. 5. Staff #2 and staff #3 report that while looking for staff #1 after midnight on 11/08/2024, they entered the room for resident #1 and found resident #1 on the toilet at approximately 12:25am. 6. Staff #3 reports resident #1 was assisted from the toilet to her bed by staff after finding her on the toilet at approximately 12:25am on 11/08/2024. 7. Based on the times provided by staff, resident #1 remained on the toilet for approximately one hour before being assisted back to her bed.
Based on a review of staff and facility records and interview with staff, the facility failed to ensure that the criminal history record report shall be obtained on or prior to the 30th day of employment for each employee. EVIDENCE: 1. Based on an invoice from the Virginia Department of State Police dated 04/01/2022, the criminal history record report for staff #1 was requested by the facility on 03/04/2022. 2. At the time of inspection on 11/18/2024, the criminal history record report for staff #1 was not located in the record for staff #1. 3. Staff #4 confirmed during the inspection on 11/18/2024 that the criminal history record report for staff #1 could not be located in the record for staff #1, or elsewhere in the facility.
Mar 27, 2024Routine
Type of inspection: Renewal Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 03/27/2024 10:05am to 3:26pm and 03/28/2024 12:15pm to 4:10pm The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 99 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 9 Number of staff records reviewed: 5 Number of interviews conducted with residents: 4 Number of interviews conducted with staff: 4 Observations by licensing inspector: Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Becky Berry, Licensing Inspector at 276-608-3514 or by email at rebecca.berry@dss.virginia.gov.
Based on observations made during the tour of the building, the facility failed to ensure the interior and exterior of all buildings shall be maintained in good repair and kept clean and free of rubbish. EVIDENCE: 1. In resident room #1211, the licensing inspector (LI) observed a large dark stain on the carpeting near the stainless-steel trash can, and several smaller stains on the carpeting near the red recliner. 2. The entry door to resident room #1234 had dark lines on the lower portion, left side, and areas of chipped paint on the lower portion of the door frame. There was a dark stain on the carpet in the main living area. 3. The door to laundry room #0021 had a dark line across the width of the door, approx. six inches below the doorknob, and chipped paint in two small areas on the lower left portion of the door frame. 4. In the hallway near exit door #1 there was a dark line above the baseboard approximately 24 inches in length, and the baseboard below the dark line was discolored in places. At the corner where the baseboards meet, there were dark marks on the baseboards and three small areas of chipped paint on the wall just above the baseboards. 5. In resident room #1223 there were several small stains on the carpeting in front of the red recliner. 6. In resident room #1226, dark lines were observed on the lower portion of the closet door and the adjacent baseboard, are areas of chipped paint on the right lower portion of the door frame as you exit the room to the hallway. 7. In resident room #1002, dark lines were observed across the lower portion of the entry door. 8. Water stains were observed on ceiling tiles by the activity area/library. 9. The entry door to resident room #1005 had a dark line approximately 6 inches long on the bottom right portion, and two small areas of chipped paint along the bottom portion of the door fame.
Based on observations made during the tour of the building, the facility failed to ensure all buildings shall be well-ventilated and free from foul, stale, and musty odors. EVIDENCE: 1. The licensing inspector observed an odor resembling urine upon entering the main living area of resident room #1208 on both 03/27/2024 and 03/28/2024.
May 2, 2023RoutineCleanReport
Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 05/02/2023, 11:10am to 11:47am The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 91 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 4 Number of staff records reviewed: n/a Number of interviews conducted with residents: n/a Number of interviews conducted with staff: 2 Observations by licensing inspector: Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined no violations with applicable standard(s) or law. The inspection summary will be posted to the VDSS website within five (5) business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Becky Berry, Licensing Inspector at 276-608-3514 or by email at rebecca.berry@dss.virginia.gov.
Apr 13, 2023RoutineCleanReport
Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 04/13/2023, 12:26pm to 12:38pm The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 91 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 0 Number of staff records reviewed: 0 Number of interviews conducted with residents: 0 Number of interviews conducted with staff: 1 Observations by licensing inspector: Additional Comments/Discussion: Staff training records reviewed An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined no violations with applicable standard(s) or law. The inspection summary will be posted to the VDSS website within five (5) business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Becky Berry, Licensing Inspector at 276-608-3514 or by email at rebecca.berry@dss.virginia.gov.
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