Brookdale Bristol
Families consistently rate this highly — reviewers highlight attentive and caring staff. Schedule a visit to confirm the fit.
based on 43 Google reviews
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What this means for your family
This facility is an excellent choice for seniors seeking a highly social lifestyle with frequent outings and engaging activities. While the staff is exceptionally well-regarded, families should budget for potentially high costs and verify if the specific level of care needed, such as dedicated memory care, is available at this location.
Google Reviews
Google Reviews
43 reviews on Google“Families considering Brookdale Bristol can expect a warm, social environment with highly praised staff members who are described as attentive and professional. While the facility excels in providing engaging activities and a clean campus, some reviewers have noted that the cost can be quite high.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and caring staff
- Engaging social activities and outings
- Clean and beautiful grounds
- Welcoming and friendly atmosphere
Concerns
- High pricing/cost of services
Rating Trends
Tap a year to see what changed
Distribution · 20 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard such wonderful things about how attentive and caring the staff is here; how do you ensure that level of personal connection is maintained as the community grows?
- 2The grounds look absolutely beautiful—could you tell us more about how residents typically enjoy the outdoor spaces and what kind of social outings are planned?
- 3With the recent state inspections, what specific steps has the management team taken to address those findings and ensure the highest standard of care?
- 4Since we are looking at the long-term budget, could you help us understand the full breakdown of monthly costs and what specific services are included in the base price?
- 5In the event of a medical emergency during the night, what is the specific protocol for notifying the family and coordinating with doctors?
- 6We noticed the community has a very welcoming atmosphere; how do you help new residents integrate into the existing social groups and activities during their first week?
Personalized based on this facility's data
Key Review Excerpts
“The staff at Brookdale Bristol took great care of my Dad in his last years. You won’t be disappointed.”
“My mom has been a resident there at Brookdale Bristol for a year and half and she is doing so good!!! The staff there are amazing and so accommodating to the residents. Mom has began to participate in the activities there like Bingo and exercise classes along with devotions.”
“The staff; the tenants, the rooms and the services are all good. The price is a bit staggering but that is to be expected.”
State Inspection History
State Inspections
Source: VA State Licensing Agency
Mar 26, 2026Routine10Report
Type of inspection: Renewal Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 03/26/2026, 9:50am to 4:38pm The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 97 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 10 Number of staff records reviewed: 3 Number of interviews conducted with residents: 4 Number of interviews conducted with staff: 4 Observations by licensing inspector: Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Your plan of correction must contain: 1) steps to correct the noncompliance with the standard(s), 2) measures to prevent the noncompliance from occurring again; and 3) person(s) responsible for implementing each step and/or monitoring any preventive measure(s). Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of these inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Refer to General Procedures and Information for Licensure, 22VAC40-80-260-B for information on requesting a problem solving conference. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Becky Berry, Licensing Inspector at 276-608-3514 or by email at rebecca.berry@dss.virginia.gov.
Based on the review of staff records, the facility failed to provide documentation of at least two hours of training focused on infection control on the training log for one staff member. EVIDENCE: 1. Staff #3 was hired on 10/11/2023. 2. According to the documentation of her annual training she had only received 1.25 hours of infection control training.
Based on a review of resident records and interview with staff, the facility failed to ensure that within the 30 days preceding admission, a person shall have a physical examination by an independent physician, and the report of such examination shall be on file at the assisted living facility. EVIDENCE: 1. Resident #1 was admitted to the facility on 05/19/2024. 2. The record for resident #1 contained an 8-page document which indicates it is the history & physical information for the resident. This document notes the encounter with the physician occurred on 12/13/2023, approx. five months prior to admission. 3. The Physician/Healthcare Provider Plan of Care document located by staff #4 was signed by the physician on 05/04/2024, but on page 1 it indicates the date of physician visit occurred on 12/13/2023.
Based on a review of resident records, the facility failed to ensure that prior to or at the time of admission to an assisted living facility, all required personal and social information on a person shall be obtained. EVIDENCE: 1. The resident ? personal/social data form for resident # 1 did not contain the following information: Local department of social services, if applicable and other agency, if applicable. The section addressing current behavioral and social functioning contained only the word, ?None,? and the section addressing problems was left blank. 2. The resident ? personal/social data form for resident #3 did not contain the following information: Interests/hobbies, allergies and responsible individual, if needed. 3. The resident ? personal/social data form for resident #4 did not contain the following information: Interests/hobbies and lifetime vocation, career or primary role. 4. The resident ? personal/social data form for resident #6 did not contain the following information: Current behavioral and social functioning, strengths, and problems.
Based on a review of resident records, the facility failed to ensure that the updated individualized service plan ( ISP
Based on observations made during the tour of the building, the facility failed to have a written schedule of activities that includes the hour of the activity. EVIDENCE: 1. The activities calendar for March 2026 did not include the time frames or duration of the activities listed. The Licensing Inspector was unable to determine if the correct number of activity hours are being offered by the facility for this reason.
Based on observations and interviews with the dining staff, the facility failed to have a copy of a diet manual containing acceptable practices and standards for nutrition readily available to personnel responsible for food preparation. EVIDENCE: 1. The dietary manager stated she had only been there a week and was not sure where the dietary manual was located. 2. The Licensing Inspector observed the kitchen area and spoke with two kitchen staff, and a dietary manual was unable to be located.
Based on observations made during the noon medication pass, review of resident records, and physician orders, the facility failed to administer a medication to one resident in accordance with the physician?s or other prescriber?s orders. EVIDENCE: 1. During the noon medication pass staff #1 crushed resident #10?s 325mg ferrous sulfate and mixed it in apple sauce and administered it to the resident. 2. There was no physician?s order to crush, mix in apple sauce, and administer the 325mg ferrous sulfate for Resident #10.
Based on a tour of the building, the facility failed to ensure that bedrooms shall contain all required items. EVIDENCE: 1. An operable bed lamp or bedside light was not observed in resident room #321. 2. An operable bed lamp or bedside light was not observed in resident room #315.
Based on a tour of the building, the facility failed to ensure that the interior and exterior of all buildings shall be maintained in good repair and kept clean and free of rubbish. EVIDENCE: 1. A stain was observed on the carpet near the entrance to resident room #320. 2. Particles of dirt and debris were observed on the vinyl flooring throughout resident room #328. 3. A stain was observed on the carpet near the entry to the bedroom in resident room #309. 4. The hallway carpet on the second and third floors near rooms #215 and #318 respectively has loosened causing buckling that may pose a trip hazard. 5. Outside the mechanical room on the first floor the surface of the vent cover for the heating/cooling return was found to be noticeably covered in dust. 6. The carpet outside of the laundry room on the first floor was found to be dirty and observed to be discolored.
Based on observations made during the tour of the building, the facility failed to have adequate provision for the collection of garbage and waste material. EVIDENCE: 1. Outside of room #109 the Licensing Inspector observed a small bag containing trash and an empty soda can box. 2. Between the exit door and outside of room #137 the Licensing Inspector observed a box with trash sitting in the hall. 3. Both of these observations were made at approximately 11:04am on the date of the inspection.
Mar 10, 2026Complaint
Type of inspection: Complaint Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 03/10/2026, 12:43pm to 2:57pm The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A complaint was received by VDSS Division of Licensing on 02/11/2026 regarding allegations in the area(s) of: Staffing and supervision, resident care and related services, building and grounds. Number of residents present at the facility at the beginning of the inspection: Not obtained The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 1 Number of staff records reviewed: n/a Number of interviews conducted with residents: 1 Number of interviews conducted with staff: 2 Observations by licensing inspector: Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation supported some, but not all of the allegation(s); area(s) of non-compliance with standard(s) or law were: Building and grounds A violation notice was issued; any violation(s) not related to the complaint(s) but identified during the course of the investigation can also be found on the violation notice. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Your plan of correction must contain: 1) steps to correct the noncompliance with the standard(s), 2) measures to prevent the noncompliance from occurring again; and 3) person(s) responsible for implementing each step and/or monitoring any preventive measure(s). Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of these inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Refer to General Procedures and Information for Licensure, 22VAC40-80-260-B for information on requesting a problem solving conference. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Becky Berry, Licensing Inspector at 276-608-3514 or by email at rebecca.berry@dss.virginia.gov.
Based on observations made during a tour of the building, the facility failed to ensure that the interior and exterior of all buildings shall be maintained in good repair and kept clean and free of rubbish. EVIDENCE: 1. Six small to medium sized stains were observed on the hallway carpeting between resident rooms #101 and #108. 2. In resident room #101, the cream color flooring in the bathroom appeared soiled/discolored. 3. In the bathroom for resident room #101, a large discolored area was observed on the ceiling above the shower, and a smaller discolored area was observed on the ceiling by the vent fan. The areas appeared to be caused by a water leak. 4. Several smudges were observed on both sets of double sliding doors at the main entrance to the building.
Apr 28, 2025RoutineCleanReport
Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 04/28/2025, 11:36am to 12:28pm The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A self-reported incident was received by VDSS Division of Licensing on 04/14/2025 regarding allegations in the area(s) of: Resident care and related services Number of residents present at the facility at the beginning of the inspection: 89 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 2 Number of staff records reviewed: n/a Number of interviews conducted with residents: 1 Number of interviews conducted with staff: 2 Observations by licensing inspector: Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined no violations with applicable standard(s) or law. The inspection summary will be posted to the VDSS website within five (5) business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Becky Berry, Licensing Inspector at 276-608-3514 or by email at rebecca.berry@dss.virginia.gov.
Apr 28, 2025RoutineCleanReport
Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 04/28/2025, 11:00am to 11:35am The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 89 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 2 Number of staff records reviewed: n/a Number of interviews conducted with residents: n/a Number of interviews conducted with staff: 2 Observations by licensing inspector: Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined no violations with applicable standard(s) or law. The inspection summary will be posted to the VDSS website within five (5) business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Becky Berry, Licensing Inspector at 276-608-3514 or by email at rebecca.berry@dss.virginia.gov.
Mar 12, 2025Routine
Type of inspection: Renewal Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 03/12/2025, 9:48am to 4:02pm and 03/13/2025, 9:52am to 1:55pm. The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 91 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 9 Number of staff records reviewed: 3 Number of interviews conducted with residents: 2 Number of interviews conducted with staff: 4 Observations by licensing inspector: Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Becky Berry, Licensing Inspector at 276-608-3514 or by email at rebecca.berry@dss.virginia.gov.
Based on a review of resident records, the facility failed to ensure that prior to or at the time of admission to an assisted living facility, all required personal and social information on a person shall be obtained. EVIDENCE 1. The record for resident #2 did not contain the following personal/social data: Interest/hobbies, lifetime vocation, career or primary role, current behavioral and social functioning, strengths, and problems. 2. The record for resident #1 did not contain the following personal/social data: Interests/hobbies, lifetime vocation, career or primary role, clergyman/place of worship, if applicable, current behavioral and social functioning (marked N/A on Resident ? Personal/Social data form), strengths (marked N/A on Resident ? Personal/Social data form), and problems (marked N/A on Resident ? Personal/Social data form). 3. The record for resident #3 did not contain the following personal/social data: Current behavioral and social functioning, strengths, and problems.
Based on a review of resident records, the facility failed to ensure all required information is included on the comprehensive individualized service plan ( ISP
Based on a review of resident records and interview with staff, the facility failed to ensure that when a diet is prescribed for a resident by his physician or other prescriber, it shall be prepared and served according to the physician's or other prescriber's orders. EVIDENCE: 1. The Physician/Healthcare Provider Plan of Care for resident #2 includes an order dated 03/06/2025 for a Liberalized Renal Diet, with the following description: The Liberalized Renal Diet limits sodium, potassium and phosphorous with adequate calories and protein. Staff #22 stated a low sodium diet is provided for most residents, but confirmed the dietary order was not available in the kitchen and was not being followed at the time of inspection. 2. The Physician/Healthcare Provider Plan of Care for resident #4 includes an order dated 04/09/2024 for a Texture Modified Diet, with the following description: The Textured Modified Diet is the Regular Diet, modified to meet texture modified standards. It offers food that is moist and soft-solid. All meats and poultry are ground with the exception of small tender pieces of meat allowed in soups. It is expected that mixed textures are tolerated on this diet. Staff #22 indicated resident #4 may have been ?released? from the diet, however, an order to discontinue the diet was not observed in the record for resident #4. Staff #22 stated meats were being cut up for the resident, but confirmed the dietary order was not available in the kitchen and was not being followed at the time of inspection.
Based on a review of resident records, the facility failed to ensure that when oxygen therapy is provided, physician's or other prescriber's order contain all required information. EVIDENCE: 1. The record for resident #2 contains an order for oxygen stated as follows: Continuous oxygen at 3 LPM via nasal cannula every shift for sob. The order does not contain the oxygen source, such as compressed gas or concentrators. 2. The record for resident #9 contains an order for oxygen stated as follows: O2 at 2LPM via nasal cannula per delivery device of resident?s choice PRN
Based on a tour of the building, the facility failed to ensure that the interior and exterior of all buildings shall be maintained in good repair and kept clean and free of rubbish. EVIDENCE: 1. A stain was observed on the carpet in room #328 just past the entrance on the right, near the kitchen. 2. Several stains were observed on the carpet in room #218, including two stains red and orange in color near the foot of the bed, and smaller dark stains also near the bed. 3. Several small dark stains were observed on the carpet in room #205, throughout the main living area.
Based on a tour of the building, the facility failed to ensure there shall be ventilation to the outside in order to eliminate foul odors. EVIDENCE: 1. In resident room #131, the exhaust fan in the bathroom did not appear to be working as it made no sound when switched on.
Apr 26, 2024RoutineCleanReport
Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 04/26/2024, 12:11pm to 12:49pm The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 75 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: n/a Number of staff records reviewed: 1 Number of interviews conducted with residents: n/a Number of interviews conducted with staff: 1 Observations by licensing inspector: Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined no violations with applicable standard(s) or law. The inspection summary will be posted to the VDSS website within five (5) business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Becky Berry, Licensing Inspector at 276-608-3514 or by email at rebecca.berry@dss.virginia.gov.
Mar 19, 2024Routine
Type of inspection: Renewal Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 02/29/2024 9:54am to 3:56pm and 03/01/2024 9:25am to 5:13pm The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 65 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 14 Number of staff records reviewed: 5 Number of interviews conducted with residents: 4 Number of interviews conducted with staff: 3 Observations by licensing inspector: Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Becky Berry, Licensing Inspector at 276-608-3514 or by email at rebecca.berry@dss.virginia.gov.
Based on a review of staff records and interview with staff, the facility failed to ensure for medication aides, completion of continuing education required by the Virginia Board of Nursing for each medication aide employed by the facility. EVIDENCE: 1. Per documentation in the record for staff #2, staff #2 most recently completed the Registered Medication Aid 4 Hour CE Refresher Course on 08/30/2022. 2. Per interview with staff #6, staff #2 has not completed the four-hour refresher course since 08/30/2022. 3. Per 18VAC90-60-100, registered medication aides are to renew registration each year and as part of the renewal are to attest to completion of a refresher course in medication administration offered by an approved program.
Based on observations made during a review of staff records and interview with staff, the facility failed to ensure each direct care staff member shall maintain current certification in first aid from the American Red Cross, American Heart Association, National Safety Council, American Safety and Health Institute, community college, hospital, volunteer rescue squad, or fire department. EVIDENCE: 1. The most recent first aid certification observed in the record for staff #2 expired 11/2022. 2. Per interview with staff #6, staff #2 does not have a current first aid certification.
Based on a review of resident records, the facility failed to maintain verification of a documented interview between the administrator or a designee responsible for admission and retention decisions, the individual resident and his or her legal representative, if any, for five of the resident records reviewed. EVIDENCE: 1. Resident #2 was admitted to the facility on 05/18/2022 and there was no verification/acknowledgement of the required interview. 2. Resident #5 was admitted to the facility on 02/10/2021 and there was no verification/acknowledgement of the required interview. 3. Resident #6 was admitted to the facility on 02/24/2016 and there was no verification/acknowledgement of the required interview. 4. Resident #7 was admitted to the facility on 12/30/2020 and there was no verification/acknowledgement of the required interview. 5. Resident #8 was admitted to the facility on 06/08/2021 and there was no verification/acknowledgement of the required interview.
Based on a review of resident records, the facility failed to ensure that for residents who meet the criteria for assisted living care, by the time the comprehensive ISP
Based on a review of resident records, the facility failed to ensure the fall risk rating shall be reviewed and updated at least annually for three of the resident records reviewed. EVIDENCE: 1. Resident #5 was admitted to the facility on 02/10/2021; the most recent documentation of an annual review and update of the fall risk rating found in the record for resident #5 was dated 01/01/2023. 2. Resident #7 was admitted to the facility on 12/30/2020; the most recent documentation of an annual review and update of the fall risk rating found in the record for resident #7 was dated 01/01/2023. 3. Resident #8 was admitted to the facility on 06/28/2021; the most recent documentation of an annual review and update of the fall risk rating found in the record for resident #8 was dated 01/01/2023. 4. Per interview with staff #6, more recent fall risk ratings had not yet been completed for residents #5, #7 and #8.
Based on a review of resident records, the facility failed to ascertain, prior to admission, whether a potential resident is a registered sex offender if the facility anticipates the protentional resident will have a length of stay greater than three days, for one of the resident records reviewed. EVIDENCE: 1. Resident #4 was admitted to the facility on 02/12/2024 and there was no documentation found in the record indicating the facility ascertained whether the resident is a registered sex offender. 2. Staff #7 was unable to locate documentation that the facility ascertained whether the resident is a registered sex offender.
Based on a review of resident records, the facility failed to include all required information on the comprehensive individualized service plan ( ISP
Based on observations made during the tour of the building, the facility failed to ensure the interior and exterior of all buildings shall be maintained in good repair and kept clean and free of rubbish. EVIDENCE: 1. In resident room #322, there was dirt and debris observed on the floor under and round the recliner. There were also crumpled napkins or tissues and a Styrofoam bowl observed under the recliner. 2. In resident room #306, there were particles of dirt and debris observed on the floor throughout the apartment, on the carpeted areas and in the corner of the kitchen to the right of the range. There was significant clutter, including bulk food items, discarded gift bags and tissue paper, cardboard boxes and packing materials throughout the apartment, potentially creating a trip hazard. Above and to the left of the computer desk, there was a crack in the wall extending from the top right corner of the door frame diagonally toward the ceiling, approximately two feet in length. 3. In resident room #205, there were several dark stains observed on the carpeting, in the living area and the area by the entrance/kitchen. There were dark lines on the wall to the right at the entrance to the apartment and on the wall to the left of the entrance to the bedroom, approximately six inches from the floor. 4. In resident room #109, there were two dark stains on the carpet in front of the recliner, approximately six to eight inches in diameter. 5. In resident room #137, there were several dark stains on the carpeting throughout the apartment, including at the entrance by the kitchen, the living area, the area designated as an office and the bedroom in front of the recliner.
Based on observations made during the tour of the building, the facility failed to ensure all buildings shall be well-ventilated and free from foul, stale, and musty odors. EVIDENCE: 1. The licensing inspector (LI) observed a strong foul odor upon walking into resident room #313. 2. The LI observed a strong foul odor upon walking into resident room #306.
Nov 15, 2023RoutineCleanReport
Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 11/15/2023, 11:06am to 11:27am The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 60 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: N/A Number of staff records reviewed: 0 Number of interviews conducted with residents: N/A Number of interviews conducted with staff: 3 Observations by licensing inspector: Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined no violations with applicable standard(s) or law. The inspection summary will be posted to the VDSS website within five (5) business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Becky Berry, Licensing Inspector at 276-608-3514 or by email at rebecca.berry@dss.virginia.gov.
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Nhc Healthcare, Bristol
< 1 miNursing Home · Bristol, VA
Oakmont at Gordon Park
1.2 miAssisted Living · Bristol, VA
The Rehab Center at Bristol
5.4 miNursing Home · Bristol, VA
Memory Care at Bristol
5.8 miAssisted Living · Bristol, VA
Waters of Bristol a Rehabilitation and Nursing
7.3 miNursing Home · Blountville, TN