Nursing HomeMedicaid Investigative

Oakbrook Health and Rehabilitation Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

920 Travelers Boulevard, Summerville, SC 29485|88 beds|Licensed & Active

1/5

Medicare

Inspection

Quality

Staffing

(843) 875-9053 Directions Website

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6/ 10

high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

Low overall rating (1/5 stars)
Low staffing rating (1/5 stars)
Above-median deficiencies (7 vs median 3)
High staff turnover (64%)
High RN turnover (60%)

Bottom 25% in SC · Critically understaffed (RN) · Worst in FUNDAMENTAL HEALTHCARE chain · $22,564 in fines

Source: Medicare data

What this means for your family

This facility has areas of concern that warrant careful consideration. Registered Nurse hours are only 30% of the national benchmark, which can affect medication management and response times. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.22hrs

30%

Registered nurses for medical care

Total Nursing

3.07hrs

75%

All nurses + aides combined

Staff Turnover

63%

Lower is better (< 30% = good)

RN Turnover

50%

Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

🚶

Residents whose walking got worse

↓ Lower is better

This Facility7.9%

Better than Avg

Here

7.9%

15.3%

13.6%

Dorchester

23.3%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility98.9%

Better than Avg

Here

98.9%

93.4%

91.2%

Dorchester

84.8%

😔

Residents with depression symptoms

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

12.1%

3.0%

Dorchester

10.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for the flu

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

95.5%

90.6%

Dorchester

94.6%

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility14.2%

Mixed vs Avgs

Here

14.2%

14.4%

12.2%

Dorchester

22.4%

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility13.3%

Better than Avg

Here

13.3%

19.4%

16.9%

Dorchester

20.0%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility96.6%

Better than Avg

Here

96.6%

79.8%

78.0%

Dorchester

82.5%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility96.4%

Better than Avg

Here

96.4%

81.8%

80.6%

Dorchester

78.8%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility1.2%

Better than Avg

Here

1.2%

1.6%

1.5%

Dorchester

1.2%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

7deficiencies

3penalties

Well above state avg (3.7)

3 complaint-triggered

$22,564 in fines

Families have filed complaints against this facility, triggering inspections that found safety hazards and care planning issues. The facility shows recurring problems with medication management, resident safety, and care planning across multiple surveys from 2021 to 2025. While all identified deficiencies have correction dates, the pattern of complaints and repeated issues in core care areas suggests ongoing quality concerns families should investigate further.

Jul 15, 2025Complaint1 finding

0689Immediate jeopardy · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Feb 11, 2025Routine6 findings

0693Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0697Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Apr 9, 2024Complaint2 findings

0636Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Oct 8, 2021Routine2 findings

0840Potential for harm · IsolatedCorrected

Administration Deficiencies

Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Federal Penalties

Fine

Jul 15, 2025

$13,260

Fine

Feb 11, 2025

$4,652

Fine

Feb 11, 2025

$4,652

Ownership & Operations

Who Operates This Facility

Owner / Operator

Oakbrook Health and Rehabilitation Center

Organization Type

for profit

Chain Affiliation

Chain Name

Fundamental Healthcare

Chain Size

68 facilities nationwide

Chain avg rating: 2.4/5 · Rank 67 of 68 (Worst)

Ownership & Management

Owners

Thi of South Carolina, LLC

Owner · Organization

100%

Key personnel

Castle, PattyW-2 Managing EmployeeCastle, PattyOfficer / Director

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(843) 875-9053

oakbrookhealthcenter.com

920 Travelers Boulevard

Summerville, SC 29485

Get Directions

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

Read reviews from families & visitors

Official Website

Visit oakbrookhealthcenter.com

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

Hallmark Healthcare Center

< 1 mi

Nursing Home · Summerville, SC

★3.0(34)Medicare 1/588 bedsMedicaid

Presbyterian Communities of South Carolina-Summerv

4.6 mi

Nursing Home · Summerville, SC

★4.6(50)Medicare 5/548 beds

White Oak Manor - Charleston

5.3 mi

Nursing Home · Charleston, SC

★3.3(56)Medicare 4/5176 bedsMedicaid